Hi All,

T&L was giving me alot of questions and workarounds that I’ve done already. And seriously, their reply is really slow. Each email reply takes almost 12-24hrs.

So, I was impatient, and log in an appointment call with Apple support. They called back, and they were mentioning there’s none of similar cases happened before. So, on the call, they ran a diagnostic check, and found no issue.

But, the support guy is really friend and help to check if the HK device is serviceable in Malaysia ? And the answer is YES.

So, I’m going ahead to Maccity 1U later to have this check.

For the questions that T&L buyers here, our phones are serviceable in Malaysia.

But, my first impression of T&L warranty support is not good.

Will update again after my visit with Maccity