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> Maxis connection is fucking bullshit.

am_i_rulez
post Feb 5 2019, 11:17 PM, updated 2w ago

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This few months maxis connection have been a utter shithole. Slow speed, always disconnect, too much buffering. I always play online games on my ps4 using maxis hotspot. Almost 1 out of 3 round my games will be thrown out due to line disconnected. I have one year contract with maxis, why should i pay the bill if the service is super shit. Everytime i do speed test the network speed become great, showing like 3mb/s. But when i try to do other thing the speed throttle down so much. As i'm writing this, the speed is 0.2kb/s. Not just when i idle, even when i browsing something, the network speed is so sad. I'm sorry for long rant. I cannot tahan already.

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tU@n
post Feb 5 2019, 11:29 PM

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Have you file complaint to maxis customer service? If no, please do so. If no action from them can report to MCMC.
Mirrors_Edge23
post Feb 5 2019, 11:34 PM

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Either your place got technical issue or too many users. I can get 70Mbps for my speed and I live in a kampung in Dengkil.
am_i_rulez
post Feb 7 2019, 09:10 AM

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QUOTE(tU@n @ Feb 5 2019, 11:29 PM)
Have you file complaint to maxis customer service? If no, please do so. If no action from them can report to MCMC.
*
i haven't do any complaint yet. i will do that. thanks.
am_i_rulez
post Feb 7 2019, 09:12 AM

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QUOTE(Mirrors_Edge23 @ Feb 5 2019, 11:34 PM)
Either your place got technical issue or too many users. I can get 70Mbps for my speed and I live in a kampung in Dengkil.
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if you test the speed on speedtest it is not accurate. i can get 30mbps-60mbps easily, but thats not the case when i try to do something else. sometimes even my 4mbps streamyx is faster than this. Maxis was the best conenction in my area before i sign the contract last year, but since then, the service going downhill.
Keishi89
post Feb 7 2019, 10:07 AM

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QUOTE(am_i_rulez @ Feb 7 2019, 09:12 AM)
if you test the speed on speedtest it is not accurate. i can get 30mbps-60mbps easily, but thats not the case when i try to do something else. sometimes even my 4mbps streamyx is faster than this. Maxis was the best conenction in my area before i sign the contract last year, but since then, the service going downhill.
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seems like its really unstable, same im also on the Home Fiber but only 30mbps. Sharing from my end, when I got upgraded but modem has not changed. Even speedtest will fail me, ranging from 5 - 18 mbps. I filed a complain and they sent their people to change my modem to the one with 5g. All was good for a while then it went downhill again, this time was because too many people using the wifi. My family can't really use the 5g as most of their phones/devices not compatible, i tried hopping on the 5G and event got good lan cable for my computer. With that problem solved.
AmIRight?
post Feb 8 2019, 03:00 PM

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this complain about maxis fibre or maxis postpaid plan?
nexona88
post Feb 8 2019, 04:38 PM

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seems like more on congestion issues...
complained to Maxis & MCMC... if not, your problems won't solved one
am_i_rulez
post Feb 11 2019, 02:46 PM

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QUOTE(AmIRight? @ Feb 8 2019, 03:00 PM)
this complain about maxis fibre or maxis postpaid plan?
*
postpaid
StupidGuyPlayComp
post Feb 12 2019, 09:11 AM

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Yes, it unstable in recent few months. Maxis's FB already flood of the complaints

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