shopee is shitie imo

I bought something on shopee, the vendor sent me a fake and unworkable product, after complaint to Shopee, they sent me nonsense, keep asking me to send evidence, after sending, ask me for contact details again and again, then asked me to return the product, but dont want to give me the vendor contact number nor address. this went on for 1 months, daily nonsense, start from start, evidence, date etc again and again. they are very incompetent!!!!

last conversation was asking me to provide video evidence of deboxing, which i do not have. In the end I just boycott them.

called no one answer one..... and if the seller dont acknowledge or said ok to return, why send the item back and not get any refund? already kena want to waste my shipping somemore?

Hey, you from shopee, u better improve your service, not come and blame people or always ask repeated questions and cannot solve issue.

agreed.

proceed at own risk