don't give up so easily bro..

if their agent answer not to your satisfaction
u can always complaints against the agent
so they can assist you to another agent

for a serious disputes problem like this
i prefer to call them directly
and scold their customer service agent kaw kaw

i believe tomorrow they still working

good luck bro...

This post has been edited by budakdegilz: Feb 3 2019, 07:22 PM