So moral of the story avoid shopee?

you didnt keep the poslaju slip? like this?



the contact number of seller cannot give a fake one IIRC, otherwise how to receive Tpin?

Actually Shoppee interface is very sux for seller...the quantity purchased shown on seller side is extremely small...and often seller can easily overlook it. Imagine if seller has few hundreds of order per day, and they can only look at each order for once like few seconds.

Back to TS issue, usually if me I'll just refund the item cost. Shipping cost is already ship with the first quantity you purchased.

Btw why the heck you need to pay shipping on shoppee...i tot got free shipping on shopee

if need something that you are not confident to buy, get it from lazada, else shopee. And of coz shopee is cheaper

Send back item and claim refund  hope u didn't click received button yet

same seller but 2 postage? dont they usually combined postage rate?

When received any item, you can just refused to accept it for any reason and ask the courier to return the items BEFORE clicking that you accept the items. It is sstated by Shoppe that once you clicked received, the pahyment will be released to merchandiser.

I think the problem maybe Shoppee will just issue voucher so that you are forced to to purchase something 

most likely TS order from 1 buyer but on different order.

1 item = one tracking number = that's how it works on shopee

tracking number will automatically assigned by shopee once the buyer has paid for the item

from there the seller just need to print the waybill and send the item

like this ( example taken from the net )

Kpdnkk

put bad review

don't give up so easily bro..

if their agent answer not to your satisfaction
u can always complaints against the agent
so they can assist you to another agent

for a serious disputes problem like this
i prefer to call them directly
and scold their customer service agent kaw kaw

i believe tomorrow they still working

good luck bro...

fight this til the end so the bastards dont smile to bank

Shopee seems to always have sellers always blaming their buyer; some even claim they are "great" just because they paid to become "preferred" seller...
Shopee management is just bull-shxt. Other platform's seller will never once blame buyer for anything.

i kena too.. they sent more than i bought. so i returned to them with promise of paying the postage fees

after post. shopee kept quiet.

not really much money. but fark them

shopee is shitie imo

I bought something on shopee, the vendor sent me a fake and unworkable product, after complaint to Shopee, they sent me nonsense, keep asking me to send evidence, after sending, ask me for contact details again and again, then asked me to return the product, but dont want to give me the vendor contact number nor address. this went on for 1 months, daily nonsense, start from start, evidence, date etc again and again. they are very incompetent!!!!

last conversation was asking me to provide video evidence of deboxing, which i do not have. In the end I just boycott them.

So moral of the story avoid shopee?

if use credit card then just dispute it. they will kenak penalty

TS cheapskate to the max.

Only one shipping is free per day.

TS see have to pay shipping for one time, raise hell and earth.

He is likely the type of person who will scold cashier until face is red for not registering RM0.10 discount.

Shoppee still hasnt refunded my pre auth transaction until today. Sakai punya company. RM1 also susah mau refund.

I bought 2 items with postage of rm16ish. The seller sent one item and told me he/she conveniently forgot the other item. Asked me to refund and buy again. I had to refund so that I don’t lose the rest of the money. Emailed Shopee and they told me they can’t do anything. Postage money already paid to courier service. How have they paid for something not sent? If they did why ask from me. Should ask from the seller who did this shit. 

I know the amount is not much but it is the principle. This is the second time this happened to me and Shopee just “lepas tangan” just like that. That is not right. I/we trust our money with them and this is what they do. Is there anything I can do? Or it’s just a lost cause? 😞

Yes, come to lazada

woah, you were so honest and they screw u like that!
I'm sorry to hear about it. i saw post on fb ppl been emailing them for months.
there are some great sellers too. but when sellers do shit like this shop should take action!
how do i do that? the reason that i should give? coz i had to request for return before they release the money. now they will credit just the item amount.
Like said its about the principal. Money is not an issue.

when you're much older and have a lil bit more money and have to do multiple orders or order from overseas where your one day coupon is not sufficient then maybe you'll understand. Till then enjoy your one free coupon per day.

I bought 2 items with postage of rm16ish. The seller sent one item and told me he/she conveniently forgot the other item. Asked me to refund and buy again. I had to refund so that I don’t lose the rest of the money. Emailed Shopee and they told me they can’t do anything. Postage money already paid to courier service. How have they paid for something not sent? If they did why ask from me. Should ask from the seller who did this shit. 

I know the amount is not much but it is the principle. This is the second time this happened to me and Shopee just “lepas tangan” just like that. That is not right. I/we trust our money with them and this is what they do. Is there anything I can do? Or it’s just a lost cause? 😞

Shopee CS is stupid as hell, they don't read or listen to complains properly. I kena last min get 1 star rating from seller last time because I forgot to rate for him. When complain Shopee specifically said I as seller cannot ask for re rating when I am actually buyer. I complain kaw kaw several places until they fix the issue with rating given by that a55hole seller.

P. S. Forgot to mention the one time I return Shopee goods. I didn't get refund for postage either. Lazada returns through pos malaysia is free.

I usually use lazada but notice shopee has better inventory as of late

If it's expensive, I usually try to arrange cod instead at their shop