QUOTE(Phonzy @ Mar 15 2019, 09:48 PM)
had been facing this issue around 1 week alreadytemporary using vpn
Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!
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Mar 16 2019, 04:42 PM
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#1
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All Stars
31,608 posts Joined: Aug 2010 |
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Oct 13 2019, 01:24 AM
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#2
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All Stars
31,608 posts Joined: Aug 2010 |
QUOTE(PointOfSale @ Oct 12 2019, 05:11 PM) Just confirmed with TM sales department with latest updated info from TM. mine showing thisthose with bonanza campaign or YEP campaign without the word perpetual discount paying RM 139++ , when apply to paynothing, contract extend another 24 months, but the price will still follow old contract which means after the old contract ends, the price will revert back to RM 199. If your account info has the word perpetual discount, your price will follow back the RM 139++ after apply paynothing and extend for 2 years contract. If your bonanza campaign or YEP campaign promo has the word perpetual discount, your price will follow back the RM 139++ after apply paynothing and extend for 2 years contract If your account has special discount (for example, apply 300 mb but get 150mb problem) you will still get ur old price if your account has the perpetual discount. Mine info status no perpetual discount, So my price will be RM 199 even i apply paynothing. Need to Call 100 and go thru sales department, they can check which account entitle the perpetual discount. I think those area that has time fibre, most probably u will get perpetual discount Correct me or any latest info? Promo Discount 24 Months Promo Discount RM70 so next time I need to pay RM 199? if I didn't remember wrongly I apply the bonanza somewhere around Nov 2017 |
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Oct 13 2019, 01:36 AM
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#3
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31,608 posts Joined: Aug 2010 |
QUOTE(cucikaki @ Oct 10 2019, 01:46 PM) Confirmed. so should I apply the paynothing via website to remain paying RM 139?Those under 300mbps bonanza paying RM139 after RM70 discount for 24 months will still be paying RM139 - receive RM90 perpetual. Just converted today. ![]() 2 years ago I did apply the bonanza package, last year turbo upgraded to 300mbps is so confusing by TM |
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Oct 13 2019, 03:25 PM
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#4
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All Stars
31,608 posts Joined: Aug 2010 |
QUOTE(shen1716 @ Oct 13 2019, 05:56 AM) last week i ask CS, she say discount is permanent, then i apply for YEP, after that i ask CS again, she say will remove the discount after contract end, so i ask CS to cancel my YEP opt in to be safe. alright got it thanksQUOTE(cucikaki @ Oct 13 2019, 08:49 AM) Go TM Point. I renewed mine less than 10minutes (minus finding parking). It will remain 139 forever, u can ask tm point staff. Dont ask onlinr or 100, they are not on the field staff, alright thanksjust wondering, does TM accept any authorized letter? as the account holder is under my sibling name |
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Oct 13 2019, 04:58 PM
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#5
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31,608 posts Joined: Aug 2010 |
QUOTE(cucikaki @ Oct 13 2019, 04:17 PM) weird, I just called them they said accept authorized letterwill drop by to TM point ASAP TM really need to train their CS, transfer here and there end up still cannot check when my contract end This post has been edited by XeactorZ: Oct 13 2019, 04:59 PM |
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Oct 14 2019, 02:19 PM
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#6
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31,608 posts Joined: Aug 2010 |
Just came back from TM Point Kepong
Took around half hour *they accept authorization letter even successfully changed my plan to unifi 300Mbps - Super Value YEP 2019 since my October bill is already out, the staff did mention to me from today onwards until end of Dec, I no need to pay but next month need to pay from 1st October until 13th October and told me that I will be paying RM 139 (exclude SST) forever ![]() |
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Oct 14 2019, 02:30 PM
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#7
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QUOTE(mylinear @ Oct 14 2019, 02:23 PM) So you went from 24 months discount to perpetual and can retain RM139 for your 300M. This should help many other users in same situation. yup, prevously my discount only valid for 2 years (24 months) and discount RM 70Added: Yours looks like what some others have said, discount adjusted from RM70 to RM90. as standard price for 300 mbps is RM 199 but I no idea why discount RM 90 RM 199 - RM 90 = RM 109 then where the RM 30 |
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Oct 14 2019, 07:25 PM
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#8
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31,608 posts Joined: Aug 2010 |
QUOTE(wkc5657 @ Oct 14 2019, 02:31 PM) thanksis it this one? ![]() and what is that voice premium calls (Barring IDD Call + 600)??? QUOTE(MGM @ Oct 14 2019, 02:44 PM) So u r retaining your old plan(no changes) n price but with PayNothing? Thanks for stating TMPOINT at Kepong. yup, same price (RM 139 exclude SST) and speed 300mbps |
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