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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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XeactorZ
post Mar 16 2019, 04:42 PM

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QUOTE(Phonzy @ Mar 15 2019, 09:48 PM)
very slow international site speeds now. anyone else?
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had been facing this issue around 1 week already
temporary using vpn sweat.gif
XeactorZ
post Oct 13 2019, 01:24 AM

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QUOTE(PointOfSale @ Oct 12 2019, 05:11 PM)
Just confirmed with TM sales department with latest updated info from TM.

those with bonanza campaign or YEP campaign without the word perpetual discount paying RM 139++ , when apply to paynothing, contract extend another 24 months, but the price will still follow old contract which means after the old contract ends, the price will revert back to RM 199.

If your account info has the word perpetual discount, your price will follow back the RM 139++ after apply paynothing and extend for 2 years contract. If your bonanza campaign or YEP campaign promo has the word perpetual discount, your price will follow back the RM 139++ after apply paynothing and extend for 2 years contract

If your account has special discount (for example, apply 300 mb but get 150mb problem) you will still get ur old price if your account has the perpetual discount.
Mine info status no perpetual discount, So my price will be RM 199 even i apply paynothing.

Need to Call 100 and go thru sales department, they can check which account entitle the perpetual discount.

I think those area that has time fibre, most probably u will get perpetual discount
Correct me or any latest info?

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mine showing this
Promo Discount 24 Months

Promo Discount RM70

so next time I need to pay RM 199?
if I didn't remember wrongly I apply the bonanza somewhere around Nov 2017 hmm.gif
XeactorZ
post Oct 13 2019, 01:36 AM

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QUOTE(cucikaki @ Oct 10 2019, 01:46 PM)
Confirmed.

Those under 300mbps bonanza paying RM139 after RM70 discount for 24 months will still be paying RM139 - receive RM90 perpetual.

Just converted today.

user posted image
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so should I apply the paynothing via website to remain paying RM 139?
2 years ago I did apply the bonanza package, last year turbo upgraded to 300mbps
is so confusing by TM rclxub.gif
XeactorZ
post Oct 13 2019, 03:25 PM

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QUOTE(shen1716 @ Oct 13 2019, 05:56 AM)
last week i ask CS, she say discount is permanent, then i apply for YEP, after that i ask CS again, she say will remove the discount after contract end, so i ask CS to cancel my YEP opt in  to be safe.
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alright got it thanks

QUOTE(cucikaki @ Oct 13 2019, 08:49 AM)
Go TM Point. I renewed mine less than 10minutes (minus finding parking). It will remain 139 forever, u can ask tm point staff. Dont ask onlinr or 100, they are not on the field staff,
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alright thanks
just wondering, does TM accept any authorized letter?
as the account holder is under my sibling name
XeactorZ
post Oct 13 2019, 04:58 PM

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QUOTE(cucikaki @ Oct 13 2019, 04:17 PM)
No. Thumbprint required.
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weird, I just called them they said accept authorized letter
will drop by to TM point ASAP
TM really need to train their CS, transfer here and there end up still cannot check when my contract end vmad.gif

This post has been edited by XeactorZ: Oct 13 2019, 04:59 PM
XeactorZ
post Oct 14 2019, 02:19 PM

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Just came back from TM Point Kepong
Took around half hour
*they accept authorization letter laugh.gif

even successfully changed my plan to unifi 300Mbps - Super Value YEP 2019
since my October bill is already out, the staff did mention to me from today onwards until end of Dec, I no need to pay
but next month need to pay from 1st October until 13th October laugh.gif
and told me that I will be paying RM 139 (exclude SST) forever biggrin.gif

user posted image

XeactorZ
post Oct 14 2019, 02:30 PM

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QUOTE(mylinear @ Oct 14 2019, 02:23 PM)
So you went from 24 months discount to perpetual and can retain RM139 for your 300M. This should help many other users in same situation.

Added:
Yours looks like what some others have said, discount adjusted from RM70 to RM90.
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yup, prevously my discount only valid for 2 years (24 months) and discount RM 70
as standard price for 300 mbps is RM 199
but I no idea why discount RM 90
RM 199 - RM 90 = RM 109
then where the RM 30 rclxub.gif
XeactorZ
post Oct 14 2019, 07:25 PM

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QUOTE(wkc5657 @ Oct 14 2019, 02:31 PM)
hypptv / voice
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thanks
is it this one?
user posted image

and what is that voice premium calls (Barring IDD Call + 600)???

QUOTE(MGM @ Oct 14 2019, 02:44 PM)
So u r retaining your old plan(no changes) n price but with PayNothing? Thanks for stating TMPOINT at Kepong.
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yup, same price (RM 139 exclude SST) and speed 300mbps

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