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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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PointOfSale
post Oct 12 2019, 03:56 AM

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QUOTE(sharpshooter85 @ Oct 12 2019, 02:55 AM)
I'm on unifi turbo 300 Mbps and currently pays about RM 147 incl. tax per month like that. My question is, If I join this Pay Nothing offer and renew my contract to 24 months, will my bill amount stays the same (RM 147)?

I afraid they use this contract renewal Pay Nothing offer to increase my bill from RM 147 to RM 199 as shown in their advertised 300 Mbps plan as I'm on 300 Mbps now (which is turbo upgraded from 30 Mbps last year).

This part is quite tricky.

New contract, new price mah like that biggrin.gif
*
no definitive answer yet


READ THIS

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PointOfSale
post Oct 12 2019, 05:11 PM

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Just confirmed with TM sales department with latest updated info from TM.

those with bonanza campaign or YEP campaign without the word perpetual discount paying RM 139++ , when apply to paynothing, contract extend another 24 months, but the price will still follow old contract which means after the old contract ends, the price will revert back to RM 199.

If your account info has the word perpetual discount, your price will follow back the RM 139++ after apply paynothing and extend for 2 years contract. If your bonanza campaign or YEP campaign promo has the word perpetual discount, your price will follow back the RM 139++ after apply paynothing and extend for 2 years contract

If your account has special discount (for example, apply 300 mb but get 150mb problem) you will still get ur old price if your account has the perpetual discount.


Mine info status no perpetual discount, So my price will be RM 199 even i apply paynothing.

Need to Call 100 and go thru sales department, they can check which account entitle the perpetual discount.

I think those area that has time fibre, most probably u will get perpetual discount


Correct me or any latest info?


This post has been edited by PointOfSale: Oct 12 2019, 06:26 PM
PointOfSale
post Oct 12 2019, 06:56 PM

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QUOTE(vez @ Oct 12 2019, 06:25 PM)
[attachmentid=10331435]
Perpetual and Special biggrin.gif
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dun show off ah...

later tm take it all back then u know
PointOfSale
post Oct 19 2019, 07:26 PM

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So what is the answer and conclusion for Bonanza User paying rm 139 per month for 2 years using turbo 300 mbps line upgraded from 30mbps for applying the YEP 2019 PAYNOTHING?

Price maintain RM 139 or will revert back to RM 199 after the bonanza contract expired?


This post has been edited by PointOfSale: Oct 19 2019, 07:27 PM
PointOfSale
post Oct 19 2019, 07:37 PM

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QUOTE(shen1716 @ Oct 19 2019, 07:28 PM)
i get permanent discount Rm90 at my portal after YEP 2019 opt in done
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written as perpetual? You too using bonanza campaign 30 mbps turboed to 300mbps then apply paynothing?
PointOfSale
post Oct 19 2019, 07:43 PM

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QUOTE(sazznyx @ Oct 19 2019, 07:42 PM)
Me too are using Bonanza Campaign 30 Mbps turbo boost to 300 Mbps. After activated paynothing, the promo 24 month change to Perpetual. Go apply Fast.
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Ok thank you
PointOfSale
post Oct 19 2019, 08:43 PM

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QUOTE(shen1716 @ Oct 19 2019, 07:54 PM)
yup..correct
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i just live chat 4th time

they say bonanza user not entitled to retain RM 139 price

Even in the status system show perpetual

when old contract end ...TM bill need pay RM 199

aiyyo..which one correct?
PointOfSale
post Oct 19 2019, 09:47 PM

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QUOTE(xCryptik @ Oct 19 2019, 09:04 PM)
Sales department said it the package will remain the prices as long as you with unifi. This offers only valid for selected customers only.
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cannot like that wan

contract clause said

19.
Can I enjoy this promo if I want to maintain my current package (same speed and price)?

Yes, you can maintain your current plan by just renewing your contract period to 24-month and you will get to enjoy package fee waiver till 31 December 2019.
PointOfSale
post Oct 21 2019, 06:12 PM

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Just called tm 100 line for 5th time ..this time they say all TM user regardless under what contract ..what speed and what monthly price..if apply to Paynothing ....speed and price will remain the same.... Guess tmrow i will call them again... So what is the affirmative answer la??
PointOfSale
post Oct 22 2019, 01:05 AM

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QUOTE(soonwai @ Oct 21 2019, 01:14 PM)
Conincidence? So I wasted my time going there.  smile.gif  Or was my visit the catalyst for all 800Mbps processed on that day? LOL, will never know.

My Modify Order is still processing. Not closed yet, wonder why.
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taikor soonwai, Can post ur account number? TM ask me to get account number on user like you so i can entitle the same price..

Can give or not? Thank you


I gonna go to Menara TM with big voice recorder to get my answer...if can get reporter with me even better




Attached thumbnail(s)
Attached Image
PointOfSale
post Oct 22 2019, 05:01 PM

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Just called Tm 100 line ..i think 6th time...today 3 time call.

1st time say can remain promo price..ask me can apply on the spot on phone...told me can even take out unifi tv package to get cheaper price divert me to termination department ..then termination department say cannot..

2nd time i call back..the girl hang up on me after say cannot... She told me everyone package promo is different..Im not entitled . I told her...Bull shit..u dun kelentong me... I told her..when i apply...i apply 2 line straight.....why 1 line can 1 line cannot...same user...then she hung up



3rd time i call back.....say cannot...price wont remain if apply paynothing. Then i say why u all today call say can..tmrow call say cannot...



PointOfSale
post Oct 23 2019, 12:00 AM

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QUOTE(soonwai @ Oct 22 2019, 11:42 PM)
Eh, don't want lah. Later TM take back my discount, habislah me.
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kakakakka.......kidding only la...
PointOfSale
post Oct 23 2019, 12:02 AM

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QUOTE(jiaen0509 @ Oct 22 2019, 11:44 PM)
Finally change to 800mbps - YEP. Discount from 200+30 become 200+50.

Paying 159 for 800mbps. Need to wait for the details on next bill.
*
can share screen shot of ur dashboard ?Masked and delete all the account details...


PointOfSale
post Oct 23 2019, 02:13 AM

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QUOTE(jiaen0509 @ Oct 22 2019, 11:44 PM)
Finally change to 800mbps - YEP. Discount from 200+30 become 200+50.

Paying 159 for 800mbps. Need to wait for the details on next bill.
*
I feel TM UNIFI gonna look into paynothing YEP case for 300mbps 500 mbps and 800 mbps pricing issue already
PointOfSale
post Oct 23 2019, 03:00 AM

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QUOTE(jiaen0509 @ Oct 22 2019, 11:44 PM)
Finally change to 800mbps - YEP. Discount from 200+30 become 200+50.

Paying 159 for 800mbps. Need to wait for the details on next bill.
*
can post your before and after dashboard with the user info and account masked?
PointOfSale
post Oct 24 2019, 08:00 PM

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QUOTE(soonwai @ Oct 24 2019, 06:53 PM)
Same here.

Yesterday
Website: Service Start Date: Oct 2019 - Modify Order: Processing
App: Service Start Date: Dec 2017 - Modify Order: Complete

Today Service Start Date is gone.
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soonwai u havent help me to post ur before and after yep dashboard screenshot
PointOfSale
post Oct 24 2019, 08:25 PM

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really Damn shit and fark..both maxis and TM got PDPA act...

Unifi turbo contract gonna end next month. Today same time both maxis and TM called and offered to extend another 24 months, price pay the same RM 139 not the RM 199/RM 209.

How maxis got the info?

I guess i gonna extend 24 months first to get the RM 139 price for 300mbps speed with RM 30 unifi tv pack then check the TM dashboard, then only appy for the free 3 months paynothing promo
PointOfSale
post Oct 25 2019, 05:21 AM

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QUOTE(FaezFarhan @ Oct 25 2019, 04:05 AM)
Guys I'm on the 800mpbs turbo upgrade. Can I cancel my HyppTV subscription? I don't use it at all, paying RM30 for nothing. I have no contract whatsover, but have the discount from the upgrade. Paying RM232 per month.
unifi 800Mbps (Turbo Upgrade 2018)

Promo Discount Perpetual
Promo Discount RM140

HDMI Cable
Aneka Plus Pack
unifi playTV
unifi playTV Plan A (Promo)
unifi TV Free
Rm189 unifi
Rm30 hypptv
Rm13 service tax
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possible but u will lose ur perpetual discount paying rm 300++ for 800mbps..thats what i read from user in unifi fb
PointOfSale
post Oct 25 2019, 05:21 AM

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be ready guys to get rm 199 bil instead of rm 139 as promised when ur paynothing activated and real bil on jan 2020..someone kena already..keep scolding in unifi fb

user posted image
PointOfSale
post Oct 25 2019, 05:40 AM

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QUOTE(FaezFarhan @ Oct 25 2019, 05:24 AM)
That’s mental lol. Insane how bro jiaen0509 is paying only rm159 for 800mbps.
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so is @soonwai

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