Under 30M speed, should be consistent and very little downtimes.

Now TM is secretly offering RM89 counter offer to those paying over RM160 for 10M high rise VDSL2 who has no option to go 100M fibre.

Those who take ASTRO IPTV with Maxis on HSBB worst, when down you need to call 3 sides to report your line:

TM for line fault reporting, Maxis for internet downtime and ASTRO for IPTV downtime.

They make you go merry go round.

Guys don't forget recontracting Unifi now involves a commitment of remaining months out of the 24 mths you sign.

Please take this agreement seriously, consumers are at the lost at their expense. It means that within the contract period, if you decide to terminate your Unifi line you'll be charged a penalty of whatever remaining months your have.
They only went and changed this T&C quietly and enticed subscribers to recontract without properly explaining to them. Very unscrupulous and dishonest for a large corporation to do things like this.

People should boycott TM for this.

Say in 1 month time of your re-contract and you decide to switch to another ISP, terminate your Unifi line.
The penalty will be: Remaining 24 months X RM89 = RM2136 plus 6% = RM2264

This is very hefty and unfair charge because it makes you very hard to switch ISP should TM under performs. They want to hold you by the leg.

As for other ISPs, there's usually only a 1-off early termination penalty.Maxis for example only charges you RM500 should you decide to terminate your contract as early as 1 day after you sign-up.
The RM500 early termination is use to pay up for the equipment they supplied you and the standard installation they subsidized at your place which is very fair approach.

You decide.

What's stopping you from threatening to join other ISP such as Maxis and termination as your contract has ended?

RM89 gets you symmetrical 30M if you want a low end plan.
RM149 gets you a new 300Mbps plan with no remaining months contract.

https://cw.maxis.com.my/en/consumer/maxison...-all-plans.html

My advise to you is subscribe Maxis first then have them install the new plan/Maxis router on port 2 of your BTU. Then only proceed to terminate TM. That way you can still maintain your port.

300Mbps is sweet spot for most people. It's priced very affordable too at RM149 for large families.

Your contract hasn't end yet? Your last reply implied so because you went and try to terminate your Unifi plan, correct?
But for those desperate to do so, with their old TM contract they're allowed to pay a 1-time off RM500 penalty to expedite it.

For those of you with existing TM Unifi port with an expired contract, to reserve your port you can straight apply for your Maxis service and have the Maxpert come and install a new Maxis router on port 2 on top of your Unifi service before you proceed to TM to terminate your old Unifi account. That way you don't have to give back your port and keep it.

This post has been edited by Candy12: Jul 12 2019, 03:24 PM

Have you tried Maxis Fibre before with FTTH (not VDSL)? You'll be surprised how it performs better than TM.
International connectivity is much better. There is no P2P restrictions.
Last mile is only TM, international connectivity is entirely different.

They are not priced at same price and speed. Maxis has the upperhand.

RM89
Maxis gets symmetrical 30M with no remaining months contract
TM gets only 1/3 upload speed which is 10M and you have very unfair remaining months contract

RM149
Maxis offers 300M plan with no remaining months contract which is a one stone kill 2 birds strategy
TM forces you to subscribe their HyppTV at RM199 with unfair remaining months contract to subscribe the 300M plan
Should you decide to take the cheaper RM159 with TV Bundle, you're only getting 100M with it.
Both expensive TM plans above RM159 do not have UNLIMITED call plans. They are restricted to only 600mins.

We've not arrived at supplied hardware too.

Maxis supplies a neat dual band TP-Link C5V Router while TM only gives crappy and ugly D-Link DIR-842 router with 4 ugly sticks sticking out.

In the lower end segment sub RM90 market, Maxis gives 3X the upload speed with improved latency
In the 300M plan, Maxis is there to snatch their old Unifi customers coming from the RM150 segment where they refused to Turbo upgrade their speeds with undisclosed selective policy.

Worst their REMAINING MONTHS early termination policy is a real turn OFF for existing re-contracts and new subscribers.
Should you decide to terminate your line within 6 months you need to pay almost 4X the termination costs which Maxis subscribers only pay a mere RM500. With TM, the penalty is something closer to RM2k even more if you subscribe to their higher tier RM129, RM159 or RM199

My dear TM salesperson, have you studied carefully why Unifi is losing their edge and are losing marketshare?

With even more players joining the HSBB network, it'll even get more intense.

DiGi Home Fibre:
https://web.digi.com.my/digihome/en/index.html
VDSL2 covered areas also allowed to subscribe to 50M plan at best effort speed which is better than 30M plans

Celcom Home Fibre:
https://www.celcom.com.my/support/faq/perso...lcom-home-fibre
LOL RM80 for symmetrical 40M

Still better than the ugly piece of DLink DIR-842 crap that TM throws out. Neat internal antenna. Of course no match for purchased routers but at least I get to keep my landline phone working.

Also say bye bye to that dumb @Unifi prefixes for your SSID.

This post has been edited by Candy12: Jul 12 2019, 11:42 PM

Fat hopes for new subscribers and existing ones planning to downgrade or re-contract.

The Turbo program offered by TM was only temporarily offered because they never had the intention to continue it or push for those speeds at those price.
TM only offered them to their line of crony circles of family members, staffs, friends and reseller agents.

If recently you've grown frustrated and requested them for it they'd told you it has ended and no longer continued.

Why TM ended this before it went mainstream nationwide? How come they didn't eventually match the prices and offered everyone the same plans at such price?

This company was never serious, and kept to their words. Who they offered mostly what were the criterias and who was held back from getting them they all kept it secretly from ublic knowledge.

Seriously, your aunty needs anything more than AC1200 dual band router such as AC1900 or better? She subscribing anything more than 30M plan?
The fixed line is less important for her love ones to contact especially her children, family members and relatives?

You think TM technicians are capable and diligent lots who puts work above everything. You'll sorely be disappointed.

Maxis won't offer a TM agent a better deal lah, sis. They're already enjoying a heck of a deal with staff benefit plans with 800M or 500M plans for the same price as consumer 100M plans.

There is no doubt there there'll always be suspicion when writing in public forums. You'll never know who is talking at the other end. You can never take for granted or assume someone when she says who she are. Any veteran or experience participant in BBS or discussion groups over 20 years knows this dirty fact. Only fools the young would take 100% what they read on the board.

People can always read and judge for themselves.

If you're living in high rise and using VDSL2, can consider buying your own modem instead of renewing an unfair 24 remaining months contract which is scam deal.
Modem got cost so much that you need to pay thousands as early penalty?

There is a D-Link modem that can replace the current TP-Link VR1200v model that comes with voip phone ports.

Here it is:
D-Link DSL-G2452DG Dual Band Wireless AC1200 VDSL2/ADSL+ Modem Router with FXS VOIP ports



D-Link claims its compatible for both UniFi and Maxis Home Fibre



This post has been edited by Candy12: Jul 18 2019, 02:41 PM

Yes, it does as claimed by the sellers on Lazada and Shopee.
The firmware is customized for both Malaysian local isps such as Unifi and Maxis Home Fibre with VLAN pre-entries.

Behind the router has 2 FXS VOIP ports.

Average price should be around RM260.

TM Unifi contract is not worth renewing. They want you to pay a penalty of remaining months to lock you down for the next 24 mths which is very unfair. For less than RM300 you can get a very good replacement router already.

You're living in high rise apartment right? I'm in a 1k sqft apmt, 5GHz signal still good even locked up in the room you say?

Nothing attractive anyway. If you're under TM HSBB coverage, you might as well look at Celcom or Maxis Homne Fibre plans as well.
Cheaper and less troublesome early termination rules.
You get faster symmetrical upload speeds and early termination will only cost you RM500 instead of remaining months.

Celcom Home Fibre promo for 100M now is only RM120. They have very good refined TnC too which allows downgrading at very little cost.Early termination also only RM500.

It only costs RM50 to downgrade your plan for Celcom Fibre. If TM, you'll be cancelling your contract which means early termination charges apply.No need renewal contract will still continue from the date of plan change until it ends.

Cheaper summore.

Read Celcom's terms.

This post has been edited by Candy12: Aug 15 2019, 02:05 PM

Nowadays where got people still use fixed line? All use mobile phone already. Even TM Basic RM89/RM99 plans where got call bundle all pay per use. No point in keeping the fixed line unless you're in business.You save 1 extra electrical socket for your DECT phone.

If you're using DiGi or uMobile with VoWiFi it gets even better if you live in high rise. It becomes a coverage extender for your mobile connection. You get full bar on WiFi means crystal clear calls for your mobile phone too.

This post has been edited by Candy12: Aug 15 2019, 03:25 PM

It only costs RM50 to downgrade with Celcom Home Fibre and your contract will continue from where you signed up last time not reset back to 24mths.

Apply for a new ISP first Celcom/Maxis/DiGi, have their installer come install a new router with port 2 of your BTU then only last apply for TM Unifi termination.