mirror miror on the wall..between soonwai and vez, who had cheapest among them all?

Thanks for proving it.

Mine is no longer competitive, so not sharing anymore.

Why annoying? My comments have impacted your sales, TM ambassador?

FYI I'm using TM Unifi myself now at home. For close to 10 years until just 1st half of this year, I've been paying faithfully RM169 for 10M until I decided to complaint at TM Point to have it lowered to RM89 without the bundled phone calls and TV.

Made the biggest mistake continuing with TM Unifi, should have just waited a few more months probably I'm now on Celcom or Maxis. I should've not trusted this dishonest company, they quietly changed the early termination plan from one time RM500 into this remaining months nonsense.

Never again I'll TRUST this damn company which blocks you if you post too much complains at their FB page. Want to monopolize Malaysian 5G airspace? Dream on idiots!

ya, ultimate pack + std20
some stories behind, my account supposed entitle 800Mbps upgrade (use to be RM179 50Mbps in 2017 then +10 become RM189 100Mbps from Oct 2017)

could be they done it wrongly

i complaint MCMC last Sept 2018, mentioned why my TM bills have Ruby + Ultimate which is RM30 + RM90 (actually this total RM90 is inside RM189 100Mbps)
then Oct 2018 TM call me said REFUND me RM300 (10 months x RM30) for hypptv overcharge, well they really refunded me RM300 to my unifi account and upgrade me to 500Mbps, adjusted to RM99 a month, 104.xx after 6%, then with -300 inside, 2 months+ i didnt pay from Oct to Dec 2018

since Oct 2018, i get RM300 back and RM99 til now.... save RM100 a month (use to be RM189+6%)

my HyppTV contract ended this month, i just check with live chat last few days, should i request terminate and get -RM60
end of story

This post has been edited by vez: Oct 29 2019, 08:43 PM

500 Mbps Turbo Upgrade 2018 at RM99.

Hail the new King!

You keep on going, pretty soon TM will be paying you to use UniFi.

I have to thank you. I also had Ultimate & Ruby. Then TM automatically removed my Ruby and gave my -RM30 in Nov 2018. It must have something to do with your MCMC complaint.

This post has been edited by soonwai: Oct 29 2019, 08:49 PM

Where do you see me as TM reseller / TM ambassador? Prove it & I'll pay you RM1 million
Calling everyone whose complaining about real issue of Maxis Fibre as TM reseller / TM spokesman / TM ambassador is not annoying?
Stop being such a dumbass fanboy buddy. No one likes it

You do realize that the way you're replying to everyone in this forum is that no one can complain about Maxis Fibre infront of you without you doing childish name calling?

does anybody notice this?

1 JULY 2019

DISCONTINUATION OF REBATE ON DEPOSIT FOR TM FIXED LINE​

Dear Valued Customers,

We wish to inform that the Communications and Multimedia (Rates) (Revocation) Rules 2016 under the Communications and Multimedia Act 1998, as regulated by the ​Ministry of Communications and Multimedia Malaysia has been revoked on 1 July 2016. Following that, Telekom Malaysia​ Berhad ™ would like to inform that the rebate on deposit for all TM Fixed Line services will be discontinued effective July 2019.​

Rest assured that the implementation of the above will not affect the quality of se​rvices provided to our customers.

We thank you for your continuous support towards TM's products and services.For unifi customers, you can Live Chat with us via myunifi app or at unifi.com.my/chat​ should you require further assistance or clarification. For TM ONE customers, please refer to your respective Account Manager / Client Manager.

Thank you.​​

https://www.tm.com.my/OnlineHelp/Announceme...IXED-LINE-.aspx


FREQUENTLY ASKED QUESTIONS (FAQ)

ON

DISCONTINUATION OF REBATE ON TM FIXED LINE DEPOSIT

4

How much is the current rebate for the Fixed Line deposit?

The current rebate on the deposit is 2.5% per annum, which is credited into customers’ bill in the month of January every year. Meanwhile, the proportionate rebate is given to customer upon service termination if their tenure of the service exceeds a one (1) year period.

https://community.unifi.com.my/t5/Product-a...Line/td-p/22042

---

1 AUGUST 2019

CHANGE OF PEAK AND OFF PEAK HOURS FOR TM FIXED LINE CALLS

Dear valued customers,

We wish to inform that effective 1 August 2019, the peak hour and off-peak hour time period for calls between TM Fixed Lines have been adjusted where the new time period would be from 5.00 am to 12.59 am (peak hour) and from 1.00 am to 4.59 am (off-peak hour) respectively. The call block has also been standardised to 30 seconds per block in line with the current industry practice.

Kindly note that this change only affects calls between TM Fixed lines to TM Fixed lines. The call rates between TM Fixed lines to mobile and other fixed lines remain unchanged.

The table below depicts the change in the time period as well as the call charges:

​Distance between TM Fixed Lines​

​Full rate
(peak hour: 5.00 am - 12.59 am)​

​Reduced rate
(off-peak hour: 1.00 am - 4.59 am)​

​Less than 50km​ ​6 sen / 30 sec 5 sen / 30 sec​

​50km ~ 150km 15 sen / 30 sec​ 8 sen / 30 sec​

​​More than 150km​ 43 sen / 30 sec​ 21 sen / 30 sec​​

https://unifi.com.my/lsds/assets/images/call-charges.JPG

We thank you for your continuous support towards TM’s products and services. Should you require further assistance or clarification, you can reach us via Live Chat on myunifi app or at www.unifi.com.my/chat, Facebook (@weareunifi / @unifimobile) and Twitter (@helpmeunifi). For business customers, you may also contact your respective TM Account Executives for further clarification.

Thank you.​

https://www.tm.com.my/OnlineHelp/Announceme...LINE-CALLS.aspx

---

15 AUGUST 2019

RESTRUCTURING OF LOCAL CALL RATES FOR TM FIXED LINE

Dear valued customers,

In line with TM’s fixed line call rate simplification initiative, there will be a local call rate restructuring effective 15 August 2019.

For information, the definition of Local Calls is calls made between TM Fixed Lines located not more than 50 kilometers between each other.​

With the restructuring, the new rate for Local Calls is as below:
​
CURRENT RATE​
​
​• 8 sen for first 2 minutes​​
• 4 sen for subsequent minutes

NEW RATE​
(effective 15 August 2​019)

​• 8 sen per minute​​

https://unifi.com.my/lsds/assets/images/new-rate.JPG

Kindly be informed that there are no changes to the rates for calls made from TM Fixed Lines to mobile and Fixed Line numbers by other operators.

We thank you for your continuous support towards TM’s products and services. Should you require further assistance or clarification, you can Live Chat with us via myunifi app or at www.unifi.com.my/chat​.

Thank you.

https://www.tm.com.my/OnlineHelp/Announceme...FIXED-LINE.aspx

---

I tried to cancel my Aneka package, they refused even I have two HyppTV packages. I don't know how can that happen, now I'm stuck with RM 30 Ruby + RM 30 Aneka, else I'm also paying RM 99 for 500Mbps.

no plan to ask reduce haha, paynothing i also didnt apply

make it to MCMC again see how

they might refund you for past many months....

This post has been edited by vez: Oct 29 2019, 08:51 PM

Yeah, don't apply. Like me I also didn't apply, no need to trigger the unnecessary.

candy12 You got friend now. At Maxis.


He was paying full price RM329 for 100 then 800Mbps all this while. My bill didn't help him.

There are so many people with better deals than my pathetic RM129 300 Mbps Turbo Upgrade 2018 package.

Pls. hope some newspaper editor or reporter here take screenshots of these bills and publicize them in the papers.

We demand an explanation from TM for all this billing mess they created. I guess they have one of the most messed up billing system among all ISPs in Malaysia.
Always changing plans, even their own staffs sometimes can't even catch up with the changes and they can never confirm it with their customers.

Why was their TURBO plan so restricted and limited in public information?
Why they only ran the program temporarily and quietly to just a small pool of users?
How come eventually they didn't opened up the 500M and 800M plans at affordable rates to their home customers?

I live in a highly dense populated area in Menjalara Kepong where Desa Park City is just by walking distance. How come my building has been stuck with miserable VDSL2 upto 30M for over 10 years?

My building has more than close to 100% ports takeup rate for HSBB. Why?

What if TM audit my account and increase the price? I don't think they can.
OK, let me consider for a while and come back from holiday around end of November then see if I will complain to MCMC.

We did share last year, most of us have enjoyed for more than a year.

Your sarcasm doesn't work with me. Try harder.
Not happy with TM? Pay penalty and get over it, we can't do anything for you.

what's wrong with this candy @$$ nincompoop with all his hatred..

most of the forumers come in here looking for the best ínfo on unifi but suddenly filled with all his cow dungs.

2 fibre cable Connector to connect both fibre cable Photo Uploaded

there is at least 2 case i have seen with my own eye, that unifi installation at different Shop Lot Biz Area, Black fibre cable was coming from front Entrance through wall, but before the fibre cable through the wall, there's 2 fibre cable Connector to connect both fibre cable, i would provide the photo later if i found it.

This post has been edited by Alpha_Tay: Oct 29 2019, 09:36 PM

double post

This post has been edited by Alpha_Tay: Oct 29 2019, 09:35 PM

It's black cable with steel wire support in it all the way from the FDP box on your telephone pole all the way to the back of the modem.
They just cut the fibre cable from the drum, attached connectors at both ends by stripping of the sheath using a wire stripper and place the exposed fibre strand into the connector.

What a cheap 3rd world way of doing things.

The correct method which 1st world countries do usually is pull the black 2-core wire into your house(1 strand for spare) use fusion splicing to terminate it in a FWS(wall socket) with 2 ports then use the internal patch 3M/Fujikura fibre to wire up your ONT.

The wholesale provider only wires up to the FWS(wall socket) and your preferred ISP will connect the patch fibre from the FWS to their own ONT and then the router which they supply.

TNB's open network will work like this some day. They only handle the passive fibre all the way to your wall socket from there your ISP will do the litting and use their own ONT.

As you can see the OpenNet wall socket supplied by the wholesale company in SG has 2 ready ports one as spare:



Your ISP/retail service providers will supply their own ONTs and routers to get you connected.

This post has been edited by Candy12: Oct 29 2019, 09:52 PM