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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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YoungMan
post May 16 2019, 10:30 PM

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QUOTE(sHawTY @ May 16 2019, 09:47 PM)
Don't expect the pricing to be cheaper than UniFi

If 3rd party can make it cheaper, Maxis would've done it
Expect ViewQwest to offer the same thing

As long as they are using TM's infra, don't expect any miracles
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Hopefully they can utilise TNB's fibre as well. TNB can be the infra provider only without going into real ISP.
YoungMan
post May 19 2019, 07:26 PM

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QUOTE(vez @ May 19 2019, 07:14 PM)
is anyone using TMRewards to get UniFi bill rebate? is it 1000 points for RM10 now?
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Use it once last year. Yes 1000 points for RM10.
YoungMan
post May 24 2019, 08:45 AM

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QUOTE(AV_2018 @ May 23 2019, 11:36 PM)
Unifi suddenly very slow. Location Sarawak. IP 175.140.x.x. Fast.com speedtest less than 2Mbps. Usually over 600Mbps.
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Yesterday download 7mb file took me 11 minutes. UniFi going back to dial up age. Turn off the whole thing and this morning all ok d. Location Kuching.
YoungMan
post May 27 2019, 08:11 AM

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QUOTE(wywy2020 @ May 26 2019, 11:59 PM)
this mean RM89 30mbps unlimited? good plan same like maxis then
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Not the same. Maxis RM89 has semetrical speed, while TM 30mbps has only 10mbps upload.
YoungMan
post May 30 2019, 08:40 PM

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QUOTE(pakji @ May 30 2019, 08:58 PM)
we don't care  can't remove iptv playtv apps

i looking telephone how to get free
we really need use telephone for my old number if someone calling me

can get free any chance
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Just use back the old telephone. Otherwise can get for free at TMPoint if you have 3700 TM reward point.
YoungMan
post May 31 2019, 08:30 AM

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QUOTE(pakji @ May 31 2019, 12:54 AM)
TM reward point Available Points 12222

why i have like that because i was using streamyx few years a lot points

how to reedem telephone like unifi version
ok

Firmware Version 3.0.0.4.384.45717

this firmware is stable for RT-AC68U

because i plan update
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You mean the cordless phone? You cannot get cordless phone for free, have to buy from TMPoint. Regarding the UniFi cordless phone, trust me it is not reliable. After a while, battery spoilt, phone spoilt.
Still better to use normal telephone.
YoungMan
post Jun 2 2019, 03:09 PM

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QUOTE(igx0908 @ Jun 2 2019, 03:15 PM)
For 100Mbps plan without the TV Box, can I purchase a second-hand TM TV Box to be used?
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Cannot. TM need to bind the mac of the box to your account. Get Android box and watch IPTV instead.
YoungMan
post Jun 9 2019, 10:25 AM

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QUOTE(pakji @ Jun 9 2019, 02:11 AM)
yesterday ip i get 175.138.xxx.xx

today i get ip 42.189.xxx.xxx

i did off btu and router then i getting ip 42.189 look stuck

any tips how to change ip address 175.xx.xxx

i using unifi 100mbps
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Keep restarting until you get the IP you want, and then do not turn off the modem. You can stay the same IP for weeks or month as long you do not turn off.
YoungMan
post Jun 16 2019, 07:49 PM

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QUOTE(aa123aa @ Jun 16 2019, 04:48 PM)
Hi,

Couldn't find any 500 or 800mbps package in the unifi website. TM now no longer offer this 2 package anymore?? thanks.
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TM do not currently offer this package officially. If you still want beyond 300mbps, go for Maxis Fibre. Using TM infra as well.

QUOTE(elmond @ Jun 16 2019, 07:58 PM)
RM500 is the only penalty for unifi, unifi TV is the one gave calculation for remain months
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Need to be careful bro, as some time early last year, some of the package if terminate early have to pay remaining months balance.
YoungMan
post Jun 17 2019, 08:03 PM

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QUOTE(acapniamaxtor @ Jun 17 2019, 11:33 AM)
Just curious. Does any of you guys here able to upgrade your place fron non fiber/copper to full fiber  hmm.gif  hmm.gif . Im on non fiber 30mbps plan here
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If TM decide to install Fibre in your area, then yes. Otherwise, no. You can try try submit upgrade request from time to time.

QUOTE(jiaen0509 @ Jun 17 2019, 08:34 PM)
I just click the 'Turbo Status' at https://unifi.com.my/ with the follow windows pop-up. Shall I change my BTU btw? But so far I do not have issue with the speed. Using ASUS BlueCave. 5Ghz can reached 500mbps on XS Max.

[attachmentid=10265670]
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Not necessary, but you can change if you feel you want to.
YoungMan
post Jun 18 2019, 09:33 PM

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QUOTE(naqib0307 @ Jun 18 2019, 10:18 PM)
any solution? I called tm again to reset. then speed back to normal. wired connection cat6.

now back to this speed....... takkan everytime want 100mbps need to call. and she even told me just now if want technician to check need to pay rm53...

[attachmentid=10266475]
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Restart router and BTU won't help?
YoungMan
post Jun 19 2019, 08:37 AM

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QUOTE(naqib0307 @ Jun 19 2019, 12:10 AM)
Yes. Plus now no internet. Called tm. They said try to fix from their side first.

I checked just now

[attachmentid=10266536]
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Then better let their technician come and check. If the problem is not with your equipment should be no charge.
YoungMan
post Jun 21 2019, 08:19 AM

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QUOTE(weikee @ Jun 21 2019, 09:10 AM)
I did similar too, told the call center I am paying 149, for 800mbps smile.gif

They call and trying con me like they are someone survey and inform me about slow internet speed on unifi..
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Maybe next time you receive the call again, shoot them for slow technical resolution because need to wait for TM.
YoungMan
post Jun 25 2019, 08:34 AM

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QUOTE(hustlerism @ Jun 25 2019, 01:23 AM)
U mentioned RM199  sweat.gif
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RM199 is UniFi 300mbps, meanwhile Maxis 300mbps is RM149. If your contract has ended it will save you a lot to switch to Maxis.
YoungMan
post Jun 25 2019, 01:41 PM

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QUOTE(hustlerism @ Jun 25 2019, 12:11 PM)
If I switch to Maxis, do I need to renew my contract?
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You sign up to Maxis, your contract is with Maxis. Same as Unifi, 24 months contract.

QUOTE(Coconut @ Jun 25 2019, 12:26 PM)
after getting the turbo upgrade, our contract automatically extend for another 2 years? now i want to cancel unifi and it shows i have 14 months contract left.

i remember the turbo upgrade you need to click on something to accept it right? If i did not click anything to accept still got chance to cancel without penalty?
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No. You have to call them and submit termination request. What is shown on the website is not valid.
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post Jun 27 2019, 08:31 AM

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QUOTE(cHiLdHo0drEaMz @ Jun 27 2019, 01:55 AM)
Can anyone advice what will be the pricing for the following plan after tax. Need some help. First time installing. So need to know how the charges will be. I'm torn between getting the 300Mbps or 100Mbps + TV Bundle

300Mbps - RM199/month

100Mbps + TV Bundle - RM159/month

100Mbps - RM129/month
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Just add 6% tax to the pricing, e.g. RM129 for 100mbps +6% tax. Otherwise just go for Maxis 300mbps at RM149+6%.
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post Jun 29 2019, 09:24 PM

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QUOTE(kun9999 @ Jun 29 2019, 06:38 PM)
anyone experiencing this where ONT supplied by Unifi Ethernet port 1 speed is capped at 100Mbps? As a result of this my download and upload speed is at maximum rate of 95 - 100mbps. I am on 500mbps package, turbo upgrade a week ago.

Huawei HG8240H
user posted image

After plug in to a eth port 2 (with fiber remove) the eth port 2 become 100mbps while, port 1 back to 1000mbps. Any solution? I tried talking to 100 and installer, they have no clue of what i am talking about.
user posted image
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Port 2 of the BTU cannot be use for UniFi, usually reserve for Maxis fibre. Port 1 is all you need so it is already right that they set it at 1gbps. Therefore nothing to complain actually.
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post Jun 29 2019, 09:31 PM

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QUOTE(vknight @ Jun 29 2019, 08:11 PM)
Just a question, I live in a high rise condo on 30 mbps package paying RM179 per month.

Recently TIME has installed Fiber in my Condo. Is it possible for TM to install Fiber also or once TIME has installed TM wont install in the same condo?

Thank you in advance
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Usually only 1 player will come in. When Time install their Fibre TM will highly likely not come in. Switch to Time 500mbps and you will save a lot + faster speed.
YoungMan
post Jul 12 2019, 08:37 AM

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QUOTE(JohnLai @ Jul 12 2019, 01:33 AM)
How about the upload speed?
Is it symmetrical?
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TM never give symmetrical speed.
YoungMan
post Jul 13 2019, 10:39 PM

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QUOTE(annoymous1234 @ Jul 13 2019, 01:35 PM)
Damn. 50mbps rm99 is enough for me. If only I can downgrade but too bad under contract
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Actually if you care to see through, TM is only playing with the numbers game. 100mbps if can exclude the PlayTv will also be RM99. Why can't they just offer 50mbps to RM79 without quota instead and abolish 30mbps for fibre area?

QUOTE(xjoshualaw29 @ Jul 13 2019, 03:47 PM)
Haiz... too bad this is only in West Malaysia. I can totally agree with that but in Sarawak. There are only 2 options. It's either TM or Maxis. The thing is TM is trying to restrict Maxis to enter into new areas and old areas. Sarawak has potential to have new competitors but they are relying on SACOFA to implement fiber cabling. Then the new companies will just rent SACOFA infrastructure to provide the services. It will take like many months for them to properly implement the infrastructure before they can allow it for commercial use. I am currently using both Maxis and Unifi and Maxis has the upperhand here. A lot of people want to apply but TM is trying to slow them down. Hopefully SACOFA can be fully implemented as soon as possible.  cry.gif
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Totally agree. Actually if ViewQwest can come in will be better.

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