user said live chat said promo price rm 139 will be extended 24 months after paynothing..so user applied then approved.



system show discount rm 70 before paynothing promo...after approve no more discount. but system still show discount rm70....so next year need pay full price ..kena kencing....user called Tm 100 and confirm...Tm 100 said next year need pay rm 199...cancel contract need pay full penalty....follow the tm bill ...dont follow system coz system error.

so rm 139 or rm 199... next year only find out.

What I am trying to say is after the YEP upgrade, unifi dashboard still show RM 70 discount before and after. But latest billing showed RM 199 instead of RM 139. Therefore most likely on Jan 2020, the real billing price will be RM 199 because the TM billing is the accurate one.

from your billing i can confirm ur price will remain the same RM 139 or RM 149.. Not the RM 199

Very simple, What is the correct answer? Wait for January 2020? If dont get discount on january 2020, how?

IF get then good.

Not yet because having issue now. TM marketing called to offer remain price RM 139 instead of RM 199 for 24 months of contract extension. My existing RM 139 promo contract gonna end next month. Will submit for paynothing only when confirmed price is RM 139.

After 30 minutes Tm called, Maxis called and told me the same. This Shit Tm leak my info out. Now maxis turn to offer me ask me to jump ship.

So what should I do?

Maxis offer Rm 139 for 300mbps and all the lines under maxis mobile will be upgraded to unlimitted DATA for free under MAXIS ONE PRIME.

I post mine

Having issue now read spoiler

maxis has all the info like TM...know my contract end date as well.

im under bonanza contract that will end next months only for 24 months. As u can see my discount is not perpetual. No one can assure me how much i gonna pah after i apply yep, on january 2020 when my old contract end. Rm 139 or rm 199 or rm 209.

i call 6 time.to tm 100 live chat 9 time.

if i get affirmitive answer, i already do so.

u 100% sure become perpetual? Tm 100 told me the same, call 15 mins later again..tell different story

thats for me only. what about the rest of the user? Until now you and me and everyone will only know the real billing charges on january 2020. For now we are just speculating and assuming


justice for all unifi user and let everyone know what TM is doing.Every single customer different pricing ..confusing paynothing promo, stupid customer service like snake.

they are like snake la.suddenly this suddenly that. i called tm 100 line Level 2 few times.. differrnt answer...say yes..then say no. u think i dare to believe..

then they called n offer me rm 139. this is not related to Yep promo.

but before user decide, we can share what we gone thru and our experience to them n let them decide. And also i plan to report to MCMC as well. this is becoming like maxis case last time.

maxis one rm 98 unlimitted call with 30 gb per month need rm 98

they offer 3 mobile line with unlimitted internet data la. but i think cannoy tether the data... in the end i feel time fibre more worth it

i live chat 8 times and call tm 100 line 6 time....i can afford rm 199 no problem..but their answer yes n no..thats wat make me keep ranting about unifi yep

. i keep complain n post user screenshot why they get cheap price. i lodge report with them.

in the end, they ask what i want to solve my problem..i said justice... same price... then they called me.now im trying to help others with my experience


i also plan to viral it and report to mcmc let everyone know like the maxis case by sacrificing myself n the cheap price.

somehow i still dont have the concrete proof from promo discount become perpetual discount. need wait till january 2020

This post has been edited by PointOfSale: Oct 25 2019, 05:28 PM

They said extend another 24 months for rm 139 and that is not yep. Never ask but i will call the number back.

if im extended on 24 months for rm 139... then i sure apply yep to get free 2 months rebate...lol..if they dont let..i sure hentam them again ... why other can do it..mine cannot. because yep contract can overwrite old contract duration

okla, dont u agree TM is so confusing? simple as that... charge high to user...most of the 800mbps user paying rm 350++ per month, imagine those user found out what @soonwai had ... rm 160 per month for 800mbps anf ultimate pack ..and able to extend the price with yep and also get free 3 months. and they are not entitled

.if certain customer make noise..give them goodies n rebate n make them quiet. ...

If im soonwai, i gonna give up my plan n let the whole world know tm is unfair

everyone knows you are paying rm 160 for 800mbps and ultimate pack

The reason they called is I made Tm aware user like me exist by lodging complaint and keep calling and live chat them posting about user like @soonwai and the perpetual discount screenshot and the conflicting answer they gave. My objective is very simple which is let other user know the existance package price like @Soonwai then they can judge and decide what to do next. This is almost exactly the same like maxis did last time by secretly offer cheaper price for user.


He just wanna tell everyone he is very happy and lucky with his 800mbps and ultimate pack paying rm 160

This is the real answer, need black and white. Even YEP black and white also misleading. Inside the terms already mention 500 and 800 mbps not entitled. How come soonwai entitled to it?How come user paying Rm 300++ per months not entitle for YEP like unifi FB? Does it give TM has the right to decide and choose who entitle for YEP? THat alone is the YEP ..and what about the discount and perpetual discount?

If im Soonwai, I will give up my own package and rather pay RM 300++ per month and seek justice for other unfair user. Let the whole malaysia know what Unifi did just like what maxis did last time




This post has been edited by PointOfSale: Oct 25 2019, 06:28 PM

and also perpetual and entitle for YEP 3 months free where the terms said 800mbps user not entitle.

yes la this is ur plan but if this issue blown big like maxis, i really wonder what will happen to ur plan after your 24 YEP plan...

What if Time Fibre offer you 1gbps/1gbps line RM 99 per month using Asus AX router forever by installing a new Time fibre Pole for you to help those unifi users in need?

of course they have the rights. But as user we have our rights to let every user know what they offered. They can even offer Free or RM 1 800mbps plan. If not for those user seeking justice, maxis wont do like this