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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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TSSilentVampire
post Apr 7 2019, 10:52 AM

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QUOTE(cHiLdHo0drEaMz @ Apr 7 2019, 12:18 AM)
Guys, need to clarify something.

I'm considering to upgrade from Streamyx Stx 1.0M to unifi Lite plan 100Mbps.

Just wish to know if I decide to purchase and use streaming device ie Roku, Does the 100Mbps plans sufficient or more than enough ?

Kindly advice
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More than enough.

QUOTE(Holyjolly @ Apr 7 2019, 01:41 AM)
Finally...finally I got 100mbps unifi today after waiting for port for 1.5 years
I need some feedback from sifus here.

Question 1: I notice that when I do speed test using my smartphone, I am able to get full download and upload speed. Why I cant get full upload speed (about 10mbps instead of 50 mbps) on my PC no matter I use LAN cable or wireless card 9560?

Question 2: I was connected to internet using LAN cable to BTU (Huawei HG8240H) ethernet port, but why I can't connect anymore (No IP address?). But it works fine when i connect to the ethernet port of the router (Dlink Dir842). I assume I need to do some setting on the BTU/Modem.

Question 3: How to access to the BTU and router? 192.168.1.1 cant work.  sweat.gif
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1) Try changing cable.

2) You can't connect to the BTU and expect Internet. It doesn't work that way. You are supposed to connect to the router.

3) Try 192.168.0.1 for router. Forget about accessing the BTU. You sound like you won't know how to configure it, and there is no point in configuring it.
TSSilentVampire
post Apr 7 2019, 03:46 PM

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QUOTE(Holyjolly @ Apr 7 2019, 02:14 PM)
Thank you for the reply
1.) Ok. I will get CAT6 or 7 cable. But my PC wireless card 9560 also have the same observation. Not sure is PC issue or not. Not important but just curious.
2.) Ya. I am a little bit new to fiber. I assume router just used to broadcast internet from BTU with its wireless through LAN cable at port 1. But shouldnt BTU be the unit that process the signal from fiber and have internet?
3.) Ya, I accessed it already. I know i have limited knowledge and want to learn. Just wonder why i can't access BTU, even the label at the bottom of the BTU is mentioning 192.168.1.1. No default gateway for BTU ethernet port, but I have for the router, after I check from ipconfig sweat.gif
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Get Cat 6 is more than enough. Wireless will not be as good as wired, but just try with another cable first. BTU process the signal, but you will need to connect to TM network with PPPoE as well as tagging the packets with the correct VLAN, which only a router or layer 3 switch can do. As I say, don’t bother connecting to the BTU. Just connect to the router.

QUOTE(Tokik Siwok @ Apr 7 2019, 02:35 PM)
Do I need to renew contract if I was to upgrade from Streamyx to Unifi?

An agent called me about the upgrade but she sounded like she wasn't so sure.
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Yes. 2 years contract.
TSSilentVampire
post Apr 7 2019, 03:55 PM

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QUOTE(Tokik Siwok @ Apr 7 2019, 03:53 PM)
How about the free upgrade? Also renew contract?
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Nope. It doesn’t renew the contract. But, you won’t get free upgrade now, if you upgrade from Streamyx to Unifi.
TSSilentVampire
post Apr 7 2019, 04:47 PM

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QUOTE(Tokik Siwok @ Apr 7 2019, 03:58 PM)
I see... I have checked on website and there's still no free upgrade for my streamyx.

My address is also not under unifi coverage but oddly the agent told me the RM129 package is available for my house.
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I will grab it with both hands and change. The difference between Streamyx and Unifi is night and day, and once the port is filled up for Unifi, you won't be able to subscribe even if you want to.
TSSilentVampire
post Apr 9 2019, 11:46 AM

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QUOTE(Left4Dead2 @ Apr 9 2019, 11:17 AM)
I submit for UNIFI termination via their portal, no feedback calling since one week ago

Is this their tactic to retain us ?
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Call them directly, and tell them that you want to terminate.
TSSilentVampire
post Apr 9 2019, 09:47 PM

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QUOTE(joeblow @ Apr 9 2019, 06:47 PM)
Sorry if this question has been answered too many times.

I am very frustrated with the free unifi router (netis orange colour one), keeps disconnecting (or reboot) for don't know what reasons everyday (2 - 5 times average per day).

My budget is from 500 to 1k (max). What's the best value router to recommend? Currently I am on 30Mbps, but might upgrade to 100 or even more (if unifi has it) since TM is supposed to call me on the upgrade options. I like to have something that will be future proof and stable. Too much internet issues ever since I change my plan to the Unifi Basic...

Anyone got good recommendation?

Thank you.
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Are you on VDSL or Unifi? If Unifi, get the TP-Link AC2300. If you are on VDSL, get the Asus DSL-AC52U.
TSSilentVampire
post Apr 9 2019, 10:16 PM

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QUOTE(joeblow @ Apr 9 2019, 10:11 PM)
Thank you for your recommendation. Currently I am on VDSL copper, but may change to Fiber. Waiting for TM to give me an answer on the upgrade options...

Can I check if Asus 68 is better than AC2300?
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Firmware-wise, I would say yes. Hardware-wise, the AC2300 is better. Up to you to decide which you would go for.
TSSilentVampire
post Apr 10 2019, 08:40 AM

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QUOTE(YoungMan @ Apr 10 2019, 08:09 AM)
What's good in the firmware of AC68 as compared to AC2300? Curious.
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More features and is constantly updated.
TSSilentVampire
post Apr 11 2019, 04:34 PM

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QUOTE(kfchong79 @ Apr 11 2019, 01:43 PM)
planning to downgrade to 100mbps, can i get full speed with the old router provided by TM since they didn't provide new router?
user posted image
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Yes. You can. But, it is highly recommended that you change to your own router.
TSSilentVampire
post Apr 11 2019, 06:32 PM

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QUOTE(kfchong79 @ Apr 11 2019, 04:39 PM)
thanks, what router u recommend?
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TP-Link C6.

QUOTE(Hianz @ Apr 11 2019, 05:43 PM)
My unifi was just installed to replace streamyx today.
But I found that my 2 old desktop PC are not able to detect the wireless networks (2.4Ghz and 5Ghz) available after unifi installed.
It was fine before that when connect to streamyx via wireless.

My phone, tablet and even android TV are fine to detect and connect to the available wireless networks after unifi installed.

The 2 PC just show none of wireless networks available.
Any help on this?
Thanks.

Thanks.
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Change the 2.4GHz to 20MHz, and 5GHz to Channel 36, and 40MHz.

QUOTE(7cantona @ Apr 11 2019, 06:25 PM)
is Asus DSL-AC52U the best VDSL modemn ?  hmm.gif  hardly any1 reviewing VDSL modemn...  unsure.gif
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Yes, at the moment.
TSSilentVampire
post Apr 12 2019, 09:39 AM

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QUOTE(allenlyk @ Apr 12 2019, 09:07 AM)
Just upgraded to 800mbps but the old C1200 only can get up to 200++ mbps. does TM replace the router after turbo upgrade?
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Nope. They only guarantee you the full speed on wired, not wireless. I suggest reading the 1st page, 1st post, green text, for router recommendations, as well other general info.
TSSilentVampire
post Apr 12 2019, 12:08 PM

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QUOTE(lkm51 @ Apr 12 2019, 09:48 AM)
anyone experiencing crap Unifi Basic package? Already used up 10gb just 3-4 hours browsing without download... damn
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To be fair, they did say that there will be quota implemented though, so it should not be surprise for you.

QUOTE(askm @ Apr 12 2019, 10:38 AM)
Where to download Dlink router latest firmware ?

user posted image
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No latest ones. If you want latest constantly updated firmware, get Asus routers. Go for Revision B.

QUOTE(lkm51 @ Apr 12 2019, 11:59 AM)
i rather it not showing, means the quota is not implemented yet
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It will, soon.

This post has been edited by SilentVampire: Apr 12 2019, 12:09 PM
TSSilentVampire
post Apr 13 2019, 01:55 PM

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QUOTE(annoymous1234 @ Apr 13 2019, 09:54 AM)
my connection sometimes disconnect, including wifi and LAN, how can I know if it's TM connection itself not stable or that my router is bad?
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If you are using the TP-Link AC1200 v1, it is the router. Change router.

QUOTE(dadah @ Apr 13 2019, 12:35 PM)
Sounds like too many devices connected so router hang. Tm router always hang for me when more than. 5 devices connected.
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Time to change router.

QUOTE(dadah @ Apr 13 2019, 12:38 PM)
Are there any free upgrade news or good news for current unifi customers? Got my free 800mbps upgrade and now waiting for new free stuffs from tm.
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No more free stuff from TM. If you want a new router that can support 800Mbps on WiFi or close to it, time to upgrade to a newer router. See 1st page, 1st post, green text, for recommendations.
TSSilentVampire
post Apr 13 2019, 11:58 PM

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QUOTE(annoymous1234 @ Apr 13 2019, 01:58 PM)
I'm using TP link A6. It's different right? I just bought it
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It’s different, not sure why it is not stable for you.
TSSilentVampire
post Apr 15 2019, 04:01 PM

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QUOTE(kfchong79 @ Apr 15 2019, 01:01 PM)
what do u suggest to buy for unifi 500Mbps? asus ac68 or ac86?
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Get the AC86U.
TSSilentVampire
post Apr 16 2019, 05:26 PM

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QUOTE(cekpome @ Apr 16 2019, 03:05 PM)
I'm using a laptop for this. Will test with wired connection but mostly I use Wifi. Tested with 5GHz and managed to go up to 90Mbps
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Read 1st page, 1st post, green text. Your connection could probably be limited to 100Mbps. The cause could be your BTU, PC, or something else entirely.
TSSilentVampire
post Apr 16 2019, 08:28 PM

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QUOTE(soonwai @ Apr 16 2019, 06:18 PM)
Time did a speed guide to the stock routers we all know and love. It’s a quite good guide to what we can expect from them. Everything except our sucky upload speed.

https://www.time.com.my/sites/default/files...Speed-Guide.pdf
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Good test, but getting your own router is still the best option.
TSSilentVampire
post Apr 16 2019, 10:22 PM

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QUOTE(bryan2jzgte @ Apr 16 2019, 09:45 PM)
Hi guys. I'm recently facing a slow LAN connection speed. When Unifi first turbo'ed my package to 500mbps, I could get 500mbps on speedtest consistently until recently I realized i couldnt stream Youtube as smooth as before and found out that Im getting only 90+mbps on speedtest. I tried it on my work laptop and it was the same speed. So I thought that it was the LAN cable being faulty. Bought a new Cat5e cable and it is still running at the same speed, 90+mbps. Anyone faced the same issue? Any solution to this?

Thanks in advanced guys.
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Read 1st page, 1st post, green text. It could be your BTU, router, or PC, that is limiting your speed.
TSSilentVampire
post Apr 17 2019, 08:59 PM

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QUOTE(annoymous1234 @ Apr 17 2019, 08:41 PM)
Hmm. Bought the archer A6 thinking it would solve the disconnected issue. But it didn't solve anything. Sometimes it will auto reboot. And the reboot takes longer time than tm stock router
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Sounds like it is not the router then, and could be something else.
TSSilentVampire
post Apr 17 2019, 09:20 PM

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QUOTE(annoymous1234 @ Apr 17 2019, 09:10 PM)
That's why I'm wondering, is there any way to find out if the router is the problem, or is it tm connection itself that is not stable? Can we find out from the btu?
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Check the router logs. Sound like it could be your BTU.

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