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 Unknown SMS and RM3.50 deducted

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TSCressC
post Jan 31 2019, 09:05 AM, updated 7y ago

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164 posts

Joined: May 2010
This morning I received this SMS that costs me RM3.50 without me subscribing to it.
"RM0.00. Successful registration. No subscription fee. Price RM3.50/SMS. 4SMS/week. Renewal on 03/03/19. To cancel, send STOP GR to 33370."\
"RM3.50 GR: http://thumbsms.com/AntiDepressant.mp3"

WHAT THE HELL is this thing and I lost RM3.50 for nothing!!!!
Please investigate, stop all subscription and refund my credit back!!!!!!
cskean
post Jan 31 2019, 09:10 AM

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Joined: Jan 2003
From: Cheras / Ampang


Which telco are you using?

Mine Xpax still on and off deducting money from my account, even though I'm using this number SOLELY for receiving calls ONLY.

No data, NEVER subscribe to any sms services!!!

The highest amount deducted from my account was RM 6!!! Went to Celcom centre few times and they couldn't solve this for me. Keep telling me do not delete those 5 digits sms and show to them so that they can block those numbers for me.

The problem is I didn't even subscribe to those services, nor receive any abnormal sms from those 5 digits numbers. How am I suppose to show them???

I suspect those 5 digits sms from banks might have charges cause on & off I receive those from banks that I don't even have account with....

This post has been edited by cskean: Jan 31 2019, 03:33 PM
Zot
post Jan 31 2019, 09:23 AM

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If you look at the 6 digit number, the same number can be used by several agencies or clients.

Therefore it is more like an agency that provide service to many clients. What they send out is beyond telco authority unless something against the law, provided reported by customers. Where they got numbers? Maybe black market purchase, from their clients, etc.
TSCressC
post Jan 31 2019, 12:07 PM

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Joined: May 2010
I'm on Hotlink, receiving from 33370.
Yes, anyone can use these 5 digits number to blast SMS, have no idea who and how they got my number.
BUT HOTLINK IS NOT SUPPOSED TO DEDUCT THE MONEY WITHOUT MY SUBSCRIPTION TO ANY OF THESE!!!
nexona88
post Feb 6 2019, 09:17 AM

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Joined: Sep 2014
From: REality
Many telco is getting this crap...
I suspected telco also getting part of the $$... If not, why no serious action taken...
dfendy
post Feb 8 2019, 12:31 PM

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Joined: Apr 2011


I also kena this unknown charges, recently on 6-2-2019.

Noticed in the Hotlink statement being charge RM2.50 by MNEMO WAP but I didn't subscribe & no SMS alert

Call Hotlink this morning for refund

I suggest u guys keep monitor from the statement of unauthorized charged

 

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