I keep getting error for the request submission. Anyone having similar issue?
Travel To Japan V12, Everything you need for a Japan trip!
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 Mar 8 2020, 05:03 PM
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Senior Member
1,001 posts Joined: Jul 2011  
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Mar 8 2020, 06:16 PM
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#2
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1,001 posts Joined: Jul 2011
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QUOTE(kcy1606 @ Mar 8 2020, 05:20 PM) Not yet, need 7 days to process. Tried submitting via AVA and their request can only accommodate 1 flight for each request. In my case since its a return flight from KUL - Tokyo and Tokyo - KUL, does it mean I have to submit 2 request?Usually is 90days only but due to COVID-19 AA allows 180days. This is what AA live chat agent told me.  |
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Mar 8 2020, 06:39 PM
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#3
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1,001 posts Joined: Jul 2011
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QUOTE(swn525 @ Mar 8 2020, 06:19 PM) credit account only can use to purchase AA flight? Noted with thanks any others thing can use it? airasiago? yes, twice  |
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Mar 9 2020, 12:17 AM
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#4
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1,001 posts Joined: Jul 2011
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QUOTE(kcy1606 @ Mar 8 2020, 10:04 PM) If through AVA you have to submit 2 requests for return flight. I suggest you to directly contact their live agent, they can help you to submit all request in one shot. Tried waiting for their Live Agent. but cant seem to speak to 1 even after an hour of waiting. Gave up and submitted 2 request via AVA though |
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Mar 14 2020, 09:32 AM
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#5
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Those that submitted Credit Account via AVA, Any updates to the case? Mine still stucked at 'New' since the day I submitted
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Mar 26 2020, 09:25 AM
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#6
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Senior Member
1,001 posts Joined: Jul 2011
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QUOTE(saw2001 @ Mar 26 2020, 08:26 AM) Anyone gotten their credits from AirAsia? Nope, 'New' since 8th March |
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