will auto renew, dun worry.
it means yr device is not using unifi... connected to some other ISP?

if u describe device and if wifi or ethernet, ever used before, maybe can explain.

Suspect new Unifi IP range that not regconized by BBC.
Maybe can try restart your internet router to get diff IP (diff range).

that is strange what unifi said.

bbcplayer app no need STB, nothing to do with it, can just install app on any device, it will auto detect.

or u never used the STB at all before?

Suspect new Unifi IP range that not regconized by BBC.
Maybe can try restart your internet router to get diff IP (diff range).

I dun think so.

I m using old STB, never had bbcplayer there.

First time I installed on a generic android box, it auto detect unifi, worked.

Then I installed on smart atv TV, sane result, no problem.

Seems like you’ve changed to the new Ultimate Pack App Bundle that now includes Disney+ Hotstar.

iQIYI is still available as an add-on subscription from RM5.90/month.

Hi guys!.. Suddenly I can't see my subscription package channel (RUBY) in my unifi tv on Android box. Before this OK no problem. But the free channel like tv3, tv1, al hijrah all no problem can watch. I tried install the unifi tv app at my phone no problem, all the channel can watch. For Android TV it shows error 01999.

Anybody know what the problem?. Im ask unifi Facebook, the answer was stupid. Asking me to connect to port 4. I'm using wifi for my android box and before this no problem can run for a long time.

Clear cache and data. Restart. Should be ok