Interested to know too as I also had the same issue. For my understanding if you have no Unifi TV pack you cannot convert the old TV box to use on Unifi TV ( on fibre).

Can I ask if the offer is still available? Kinda want one to utilise the Unifi TV function

This post has been edited by shaun_kok: Oct 18 2023, 01:40 AM

Too bad but thanks for informing!

The current internet package that I am using contains the Ruby+ pack and I have been selecting the iQiyi app ever since the app selection is launched. Should I switch to TVB Anywhere or maintain iQiyi (that I am rarely using)?

This post has been edited by shaun_kok: Jan 19 2024, 02:13 PM

Anyone who have try to add the 5 concurrent sign ins subscription for Unifi TV for RM10 extra/month? The standard Unifi TV subscription only allows 2 concurrent sign ins on mobile/app/website.

I want to ask, if it is easier to just register Unifi Plus Box for additional devices access (I know that Unifi Plus Box is not providing a good value, especially when compared to TV boxes outside), or just register using mobile number (comes only with limited set of free channels after the free 1 month preview period - but I also want to watch paid channels casually too)

This post has been edited by shaun_kok: Nov 23 2024, 06:46 AM

Guess I might just upgrade the plan or add the box instead.

Unifi TV mobile app update - They bring back multichannel view (only 2 channels instead of 4) (but multichannel option still fail to play - feels like a rushed update - will observe) and multilingual audio option - if the channel does provide the option.

Yes, they need to bring back the quality options - so that viewers that care about picture quality can choose the highest possible settings.

It was available on early versions of the Unifi TV app, way back from 2019 (but not current ones). It is interesting to see that we are able to choose the picture of using web client.

And no doomed DRM please.

They have already started the move - my Unifi TV account has already moved to the new version.

They will request to create a new password, if you are setting it for the first time.

Of course, each time you login or made major changes, you will be requested to enter OTP. Password itself is no longer enough for login. Please ensure you link the correct mobile phone number or email on Unifi self care.

Both. If you are login into a device for the first time with Unifi TV ID (Unifi TV subscriber), OTP is needed alongside password. Once a device has been login once, you can use password instead of using OTP.

For non Unifi TV subscriber (registered via email), then you always need OTP.

This post has been edited by shaun_kok: Jul 31 2025, 02:11 PM

Initial experience of the app :

Frequent playback error on live TV, especially when compared to the earlier version, which doesn't give the same error at all (despite connecting to home WiFi).

While the experience of the new UI itself is good, the UI struggled to load the EPG somehow (it loaded very slowly), making the switch to other channels much, much slower than the old app.

Actually, Phoenix HK, while do have HK focus, has been simulcasting most of the Phoenix Chinese Channel content, since it's arrival as a terrestrial TV channel in HK, after a deal was stroked with TVB.

You can considered it as a "regional variant".

After the 2024 rebrand, there are some Cantonese news content and Cantonese shows there, but most other content are now in Mandarin (simulcast of Phoenix Chinese Channel). The schedule is not the same to the Phoenix Chinese Channel.

This post has been edited by shaun_kok: Aug 1 2025, 12:25 AM

Not sure about that, but some programming (mainly news) are simulcast live with the main Phoenix channel.

This variant has specific split programming, most notably Cantonese news (initially just 1 when it becomes available on terrestrial TV in HK, but has since currently expanded to 3 slots - at 1pm, 7pm and 10pm), and of course selected range of Cantonese language programming.

While they do use content from the main Phoenix channel which is in Mandarin, the scheduling on off peak hours (outside some Mandarin news simulcasts) are not the same as the main Phoenix channel.

This post has been edited by shaun_kok: Aug 1 2025, 08:07 AM

Unifi TV 2.0 streaming quality (via app) - around 4Mbps (on default settings)

When compared to the old version (Unifi TV 1.0 - most channels are on 3.6Mbps on default settings), the new version, is streaming continuously on around 4Mbps.

To deliver more than 4Mbps or higher FPS, you need significantly more bandwidth or improved encoder settings - which can become costly when added up.

Perhaps it even requires a move to HEVC (which sadly the early generation silver/white boxes doesn't support).

It is better than the 3.6Mbps (for most channels) they had before - but yes it is still not good enough. I think HBO (main channel), Rock channel groups has a higher bitrate on the old 1.0 version.

This post has been edited by shaun_kok: Aug 7 2025, 03:05 PM

The live streaming delay of Unifi TV 2.0 app, is now around 20-25 seconds (1080p @ 4Mbps) This is significantly better than the old 1.0 version (which has a delay of almost 1 minute).

For comparison the delay of Terrestrial network (MYTV) is exactly 7 seconds, Mana-Mana (1080p stream @ 3.5Mbps) 20-25 seconds, Sooka by Astro 20-25 seconds (480p), RTM Klik (current delay) 20-25 seconds for 2.5Mbps stream (was 45 seconds at last year - RTM TV1 has a "larger delay" of almost 1 minute - they started to use higher bitrate of more than 5Mbps).

TV channel used on test : TV1 and TV2.

All things considered Unifi TV 2.0 now has the "best overall performance in both quality and delay" for streaming. The streaming performance is now quite similar across all platforms.

The EPG now takes longer to load (especially mobile) when compared to old version - it is way harder to switch channels

When switching audio/subtitles/video quality on phone - the live stream skips.

I have tested on web browser on PC too, and it is way more difficult to navigate.

The only good thing is slight increase of video bitrate and lower delay in streaming.

This post has been edited by shaun_kok: Aug 17 2025, 05:13 PM

Sooka = Astro Go. Astro would have use the same stream for both (delay should have been reduced significantly these days).

Well, after they update to new packs, I found out that I can't really change the streaming packs anymore (you can actually swap when necessary) - on the now grandfathered Ruby Plus pack - that actually offer more channels (for now). Maybe there are technical issues on it.

Actually, there are no more channels like BBC News and most kids channels, on the updated pack (Ying Xiong).

The old Aneka Plus, Ruby Plus and Varnam Plus actually have these channels - the new version have zero of these - so not really a simple rebrand.

This post has been edited by shaun_kok: Sep 15 2025, 01:53 PM

What's different between the old Aneka Plus/Ruby Plus/Varnam Plus and the new Wira/Ying Xiong/Veeran pack?

Channels that are available on Aneka/Ruby/Varnam but NOT on new Wira/Ying Xiong/Veeran - you need to know before upgrading to new packs - if you change packs to save money, you will lose these channels, so if you do enjoy these channels, you may want to take a note on it:

English entertainment : AXN Asia, BBC Lifestyle, Warner TV, BBC First (VOD)
Kids : Moonbug, Nick Jr., Ceebies Asia, DreamWorks
News : BBC News (World), Al Jazeera English

Other channels are the same (including language based channels + 1 Asian streaming app) for both old and new packs.

For now Aneka/Ruby/Varnam (for some technical reasons) aren't able to swap Asian streaming services.

The revamped Star Pack at RM8 (promo) give access to 36 channels - which rivals Sooka entertainment pack offer - this is the cheapest ever Unifi TV pack to date. It is the "basic cable offer" for Unifi TV.

BYO pack at RM16 (promo) give access to 16 free channels, 5 channels of your choice from 43 channels (except HBO channels, VOD and Sport channels), and 1 Asian streaming app - this is the new "ala carte" option. Great if you are certain that what channel you wanted to watch + you can swap easily each month. Before that, it is the inflexible and more expensive ala carte channels for non subscribers.

16 free channels remained available, as long as you maintain an Unifi TV 2.0 account.

Old Family Pack = Max Plus pack, Old Ultimate Pack = Disney+ pack.

I have also made a table for all Unifi TV channels and entitlement, with a Excel spreadsheet. You can refer the information by downloading the spreadsheet and clicking each cell.

If you have an existing Aneka/Ruby/Varnam pack with Unifi TV, everything will stay at it is, as long you do not change your subscription (including upgrade/downgrade internet speed or change pack). The new offer only affects people signing up or change pack on or after 13 Sept 2025.

https://docs.google.com/spreadsheets/d/1seX...of=true&sd=true

This post has been edited by shaun_kok: Sep 15 2025, 06:07 PM