Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Unifi TV Ver 2, Formerly known as HyppTV

views
     
kueks
post Sep 2 2019, 10:06 PM

Playstation
*******
Senior Member
6,437 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

i keep getting error for Hypptv the moment i change the channel, it always pop up a message written request time out , error code901004 then the tv shown back to menu page without the tv program. i have to switch on and off the STB again then i can continue watching the same channel. after a while if i change channel the error pop up again.

happens after change modem + router to upgrade to 100mbps during the "free speed upgrade" after PH won election
kueks
post Sep 2 2019, 10:33 PM

Playstation
*******
Senior Member
6,437 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

not rooted box?

since its provided by unifi itself
kueks
post Sep 4 2019, 10:07 PM

Playstation
*******
Senior Member
6,437 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

QUOTE(joshhd @ Sep 3 2019, 02:21 AM)
You got to file a complaint to TM about this. They'll assist you from there. Have you tried perhaps, use another LAN cable to connect your Unifi box to router's LAN 4 port?
If still persists, maybe they'll just replace a new Unifi TV STB for you.

You can choose to have a live chat with them here:
https://unifi.com.my/campaign/chat/unifichat.html
Select chat with live agent. The unifi bot just answers those FAQ only.
>They'll be asking you some basic info, like either your Unifi house phone number or account number, and account holder name.
So it is better you get ready to have these info before you start the live chat or call customer service.
*
thanks josh biggrin.gif
kueks
post Sep 8 2019, 12:10 AM

Playstation
*******
Senior Member
6,437 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

but it says back on popular demand?

then extend for another month only? wtf

 

Change to:
| Lo-Fi Version
0.2122sec    1.02    7 queries    GZIP Disabled
Time is now: 25th November 2025 - 02:12 PM