current with unifi 100mbps + TV Ultimate pack add up Rm18x total bill..

call unifi opt to downgrade to 100mbps package + netflix Rm154..
actually this a good option.

but not success. support saying im lock with unifiTV package ealier, must must take ultimate plus.. while my contract already end/clear..

will try to reach them again.. yes, need help.. through phone, unifi not that supportive.

that the thing. through phone call not helpful.

hard to explain. lol.

thanks guys. going to center.

there no addon, or option for activate netflix.

zero from list.





This post has been edited by cawan: Jul 18 2023, 03:22 PM

ok my Netflix only package resolved.

how it done;

- onsite team to verify speed reach 300mbps, which promo for 6 months run as is.
- modem / router support this high speed (provided)
- closed the onsite case.

- then next 32 hours about, sms send to phone , and email with link to activate netflix acc.
- it now appear on self service account.

Quick question:

Can i added another remote control to current unifitv box?

Having 2-3 remote control (same version/model) pair with box?