Hi guys!.. Suddenly I can't see my subscription package channel (RUBY) in my unifi tv on Android box. Before this OK no problem. But the free channel like tv3, tv1, al hijrah all no problem can watch. I tried install the unifi tv app at my phone no problem, all the channel can watch. For Android TV it shows error 01999.

Anybody know what the problem?. Im ask unifi Facebook, the answer was stupid. Asking me to connect to port 4. I'm using wifi for my android box and before this no problem can run for a long time.



This post has been edited by Jasley: Nov 8 2021, 06:03 PM

No. I didn't change any setting. Free channel all can watched. On phone no problem. All RUBY package can watched. Only on Android box. My box mecool KM2 Google certified box

Already solved. I tried fully power off power my android box (power off power socket), then try open tbe app already OK.

Btw Tq

Try fully power off the android box/ATV power socket. My problem solved after that