FREQUENTLY ASKED QUESTIONS (FAQ)
ON
THE NEW UNIFI TV 2.0 APP
FAQ-for-NGTV-Phase-2-29July2025-V3.pdf
3-MONTH ACCESS TO DISNEY+ HOTSTAR (FOR ELIGIBLE CUSTOMERS ONLY)
28. Who is eligible to
receive this
offer?
▪ We’ve identified a group of eligible customers who will receive
three (3) months of access to the Disney+ Hotstar streaming
app.
▪ If you’re one of them, you’ll receive an SMS from Unifi on the
day your Unifi TV 2.0 upgrade is completed between 29 July
and 8 August 2025.
29. Will I be notified
if I am eligible?
▪ Yes, you’ll receive two (2) SMS notifications from Unifi:
▪ On the day of your Unifi TV 2.0 upgrade:
RM0 Unifi: Your Unifi TV is now upgraded to Unifi TV
2.0! To celebrate, you’ll enjoy 3 months of FREE
Disney+ Hotstar. We’ll send your access details via
SMS within 7 days. Happy streaming!
▪ Upon successful provisioning of Disney+ Hotstar (between
29 July – 8 August 2025):
RM0 Unifi: Yay! You’ve got 3 months of FREE Disney+
Hotstar! Download the app from your app store and log
in with this mobile number to start streaming.
30. How do I start
streaming
Disney+ Hotstar?
▪ Once you receive the confirmation SMS from Unifi:
1. Download the Disney+ Hotstar streaming app on your
phone, tablet or smart TV
2. Log in using the mobile number that received the SMS
3. Follow the on-screen instructions
4. Once complete, you can start streaming the best titles from
Disney, Pixar, Marvel, Star Wars, National Geographic and
more!
31. When does the 3-
month access
begin?
▪ Your 3-month access to the Disney+ Hotstar streaming app
starts on the same day you receive the confirmation SMS from
Unifi.
32. What happens
after my 3-month
access ends?
▪ Your access to the Disney+ Hotstar streaming app will
automatically end three (3) months after you receive the
confirmation SMS from Unifi.
▪ You can continue streaming the Disney+ Hotstar app by
subscribing to it as an a la carte subscription from
RM16.00/month, with no contract or commitment. Subscribe
via the MyUnifi app or the Selfcare portal at
https://selfcare.unifi.com.my/service/tvapps/ala-cartehttps://unifi.com.my/tv/sites/default/files...July2025-V3.pdfThis post has been edited by Alpha_Tay: Sep 12 2025, 01:13 PM