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 Unifi TV Ver 2, Formerly known as HyppTV

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jhleo1
post May 24 2021, 03:45 PM

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You said you upgraded unifi 100Mbps which recently right? Ur previous package can use unifi tv box doesn't meant new package can use. If you insist to use then too bad, I can't comment further.

QUOTE(emilyngsc @ May 24 2021, 03:32 PM)
I’ve called them and make a report. So you said just can watch through app then what’s the point having the unifi tv box????
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jhleo1
post May 24 2021, 05:13 PM

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No worry..... Not to argue. TM packages may change from time to time. Since you already called TM, wait for their reply. OR tomorrow, you can try to call up TM again to pretend you dunno what happened to see another officer that if he/she tell the something. Just to tell why some pple can watch and why some not. Could be some setting from their back end.

QUOTE(emilyngsc @ May 24 2021, 05:04 PM)
Oh so I’m unable to watch TvN. Thanks because this is not my personal account. I don’t know the real package, but the agent told my gf that confirmed can watch with the new black unifi tvbox.

TM also curious why I’m not able to watch free channel. The problem is the agent told us that once you upgraded and you still able to watch the same Ruby package like before.

I don’t want to argue with you and I just want to know what happened. Conclusion, I won’t able to watch anything with the black tvbox so I need to pay monthly for this lame device for nothing??
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This post has been edited by jhleo1: May 24 2021, 05:13 PM
jhleo1
post May 24 2021, 10:10 PM

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As trix said blackbox just connect to any LAN, still not work? Then it's weird. Maybe whoever got the latest new tvbox can help to check the settings?

QUOTE(emilyngsc @ May 24 2021, 09:26 PM)
Yeah, now I think is really different. Just now the TM called me and reset the xxx@iptv but unfortunately I still unable to watch anything also.

Previously, I’m using the LAN4 and now I need to connect with another LAN3 so like you said not working.
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jhleo1
post Jun 4 2021, 03:25 PM

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Yes if you check their website package. Basically lite just broadband only.

QUOTE(rebecca_choo @ Jun 4 2021, 12:21 PM)
Hey all,

I need some help.

I'm on a Unifi Lite 10mbps package and in my Unifi portal, I could see a user ID being assigned under 'Unifi TV'.

I then bought Mi TV Stick > Launched the 'Unifi TV' app > logged in with every possible login ID's (userid@tvos / userid@iptv / phoneNumber@tvos / phoneNumber@iptv) but to no avail. sad.gif .. it keeps saying that the ID or password is invalid.. I even called up TM Helpdesk and asked to reset the Unifi TV password which they did, but can't login still.

Finally, one of their livechat agent mentioned that I don't have their 'HyppTV Everywhere' package and that's why I can't login to their Unifi TV app.. but is that the case? The agent said that I have to login via their STB and that's the only option.

But, I could login to playtv@unifi using my phone number and I was under the assumption that this playTV and Unifi TV share the same login..

Anyone had the same issue?
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jhleo1
post Jun 16 2021, 09:56 AM

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You then. I tried BBC earth HD or BBC lifestyle HD, National Geographic Wild all can't.

QUOTE(raquinz @ Jun 16 2021, 08:01 AM)
Is it just me or they open up all channel for free?
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jhleo1
post Jun 16 2021, 01:10 PM

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I found out that if I accessed the app from handphone, can't view all channels. If from my Nvidia Shield TV box, I can watch most channels. I received msg from app if not mistaken some special return to customer during MCO.

PS: Just received sms said something like thankyou2millon....

QUOTE(raquinz @ Jun 16 2021, 12:45 PM)
Weird..all channel are still accessible even now..Hope i don't get any billing suprise at the end of the month.
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This post has been edited by jhleo1: Jun 16 2021, 01:14 PM
jhleo1
post Jun 17 2021, 01:53 PM

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Press arrow up and down, left and right from your remote to test and see.

QUOTE(kickent @ Jun 17 2021, 01:17 PM)
Installed unifitv from playstore on my android box. However I can't see channel list from the app. Anyone facing same issue and any workaround?
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jhleo1
post Jun 17 2021, 05:13 PM

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Then too bad. Your android box not compatible.

QUOTE(kickent @ Jun 17 2021, 04:48 PM)
Left - right change channel only..up down more like current channel details...

The only thing is when I click backward, there 'channel' available..when click it nothing happened.

Restart app several time also no working
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jhleo1
post Jun 22 2021, 02:25 PM

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Yes but no point if you currently using RM129 which old package with unifi TV.

QUOTE(Cendol_Pulut90 @ Jun 22 2021, 02:23 PM)
Cannot. Unless u change plan to 100Mbps ( RM 129 ) / 30 Mbps ( RM 89 ) without unifi tv package.
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jhleo1
post Jun 23 2021, 11:00 PM

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Where to get this promotion?

QUOTE(zwanvedder @ Jun 23 2021, 11:35 AM)
Upgrade my unifi yesterday 100mbps to 300 and cancel my unifi TV (RM129 to RM159) and got foc mesh M4
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jhleo1
post Jun 24 2021, 11:33 AM

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Found it yesterday

QUOTE(zwanvedder @ Jun 24 2021, 11:09 AM)
CALL 100
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jhleo1
post Jun 24 2021, 02:54 PM

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Another way to do so is go to the app in the setting, clear the app data.

QUOTE(Cendol_Pulut90 @ Jun 24 2021, 02:52 PM)
Where to sign out unifi tv app on mi box ? I go to profile but no sign out button.

Reason to sign out, want to try friend unifi tv id.
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jhleo1
post Jul 21 2021, 08:05 PM

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Anyone facing issues to view in UnifiTV app? Many channels are lock. Only can watch local TV channels.
jhleo1
post Jul 22 2021, 09:36 AM

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I live chat with TM. They only asked me to key in the 6 digits 123456 and try to reset too. End up still the same if I switch channels and back to the same channel, I will be required to key in the pin to unlock the channel again. No issue to watch in TM White Box but same issue from unifi TV 1.2.16 on my Nvidia Shield TV and Playtv@unifi 1.3.13 from mobile phone. End up the CS escalate my issue to their technician to check further.

Well later I found it if I tweak the classification settings into P13 & 18 now then no need to key in anymore pin. Weird. Before the latest apk update, no such issue. This solve my issue now.

QUOTE(AVFAN @ Jul 22 2021, 09:10 AM)
they appeared locked as the menu is screwed up.

for ATV, but u can get them by scrolling with arrow left or right.
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jhleo1
post Jul 23 2021, 03:36 PM

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I tried unifi Sports 1 and ok for me. Make sure your got latest version 1.3.13.

QUOTE(PJng @ Jul 23 2021, 03:12 PM)
I dunno where to ask, why unifi tv on phone, olympic channel cannot view

user posted image

But other channel i can view
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jhleo1
post Jul 23 2021, 05:05 PM

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Can't watch and nothing to watch is totally difference. Lol.....Olympic yet start, what to broadcast. All channels show "Get Ready for Opening Ceremony or Liga Super 2021 timetable". Refresh the channels by move in and out if screen is blank will do.

QUOTE(PJng @ Jul 23 2021, 03:42 PM)
Yes is updated 1.3.13, just try only sports 1 can view other cannot
Maybe not yet start broadcasting?
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jhleo1
post Jul 23 2021, 05:06 PM

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If blank screen, I tested and got once showed blank then try to switch out and in again.

QUOTE(space_boy_88 @ Jul 23 2021, 04:36 PM)
I also facing the same problem as you , even unifi sport 1 also unable to watch
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jhleo1
post Jul 23 2021, 05:28 PM

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Use this link to watch. Free to everyone > https://tokyo2020.rtm.gov.my/olympics

QUOTE(singung @ Jul 23 2021, 05:22 PM)
Hi
I got blank screen and disconnect icon at right below screen. It happens to all channel. I use old white tv box provide by tm. Anyone got solution?
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jhleo1
post Jul 23 2021, 05:50 PM

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Please call 100 to troubleshoot. My white TV box is working too. Make sure all your cables connection correct if seldom watch.

QUOTE(singung @ Jul 23 2021, 05:46 PM)
I don't watch Olympic, plus I don't want watch it at mobile.
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jhleo1
post Jul 23 2021, 06:41 PM

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I tested two days ago and not noticed. Try to search sport channels and see.

QUOTE(loonsave @ Jul 23 2021, 06:15 PM)
How many Olympics channels in the set-top box? Mine only show 5 normal Unifi sport channels. But in the Unifi app, I can see 13 channels.
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