Hi guys,
I am on Unifi TPLink VR1200V for less than a month. Not sure if anyone else on this modem/router has the same issue or if someone can enlighten.
After around 1 week of use, my internet connection goes offlive very often, disconnect and connect back sometimes. Sometimes I have to manually reset the modem to get the connection back. Everyday around 5 times or more.
Yesterday I contacted TM Support via Live Chat, to my surprise they say Sat my port was reset 23 times... today 2 times plus 5 times line disconnection.
They will send a team to investigate, but I just thought people in the forum might have similar experience. Is it the line issue or modem router issue?
Seems like this VR1200V not very stable, like I have issues assiging ips to some of the sony tv devices through dhcp. Have to do manual ip assignment.
One more question, if under contract I want to upgrade to fibre. Will the installation plus change of equipment be free?
Thanks.
TPLink VR1200V