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 Acce Camera shop, ST Chua

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TSweng98
post Jan 13 2019, 10:35 PM, updated 7y ago

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hi, just wondering does anyone of you guys here had sell or bought items from this shop? had a bad experience with him when selling my 3 weeks old X100F to him today.
called him last week to ask for price evaluation and he said RM3500, i dont mind losing 500 as i bought it at 4k. I bought it in brown but didnt quite like the brown and wanted to change it to black.
so today i decided to bring the cam over to him and even buy the x100f in black from him. So upon checking the cam he said the sticker (fujifilm) at the bottom of the cam doesnt look right as it doesnt look three weeks old and asked me where i bought it from. I actually bought it from Altech which is also at Times Square, he put it to me that Altech sold me a used unit as brand new even when i provided him with a receipt of purchase. I mean some dealers will bad mouth competitors but not to the extend of saying they sell second unit as brand new..wtf
so long story short as i was in a hurry he offered 3300, i agreed as already pissed off and wanna give myself a solid excuse not to buy from this Chua again... mind you it happened to me few times already..
and just now he advertised in mudah the cam that i sold to him as used 1 month unit..

https://www.mudah.my/Fujifilm+x100f+digital...y+-72225611.htm

so no harm done .. he paid me in cash for my cam and he can sell whatever price that he wants...i also wish him well in his business, just wanna share my experience only... thank you for reading







TSweng98
post Jan 13 2019, 11:15 PM

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QUOTE(weng98 @ Jan 13 2019, 10:35 PM)
hi, just wondering does anyone of you guys here had sell or bought items from this shop? had a bad experience with him when selling my 3 weeks old X100F to him today.
called him last week to ask for price evaluation and he said RM3500, i dont mind losing 500 as i bought it at 4k. I bought it in brown but didnt quite like the brown and wanted to change it to black.
so today i decided to bring the cam over to him and even buy the x100f in black from him. So upon checking the cam he said the sticker (fujifilm) at the bottom of the cam doesnt look right as it doesnt look three weeks old and asked me where i bought it from. I actually bought it from Altech which is also at Times Square, he put it to me that Altech sold me a used unit as brand new even when i provided him with a receipt of purchase. I mean some dealers will bad mouth competitors but not to the extend of saying they sell second unit as brand new..wtf
so long story short as i was in a hurry he offered 3300, i agreed as already pissed off and wanna give myself a solid excuse not to buy from this Chua again... mind you it happened to me few times already..
and just now he advertised in mudah the cam that i sold to him as used 1 month unit..

https://www.mudah.my/Fujifilm+x100f+digital...y+-72225611.htm

so no harm done .. he paid me in cash for my cam and he can sell whatever price that he wants...i also wish him well in his business, just wanna share my experience only... thank you for reading
*
Actually hor since i am already ranting, the reason why i bought from altech is due to this other experience with this Chua. I wanted to get the black x100f from him since his price is cheaper.
So i decided to jump ship from sony and to sell my a6300 kit lens and sigma 30mm 1.4 to him and also godox flash and trigger. no need to mention quoted price and price he eventually paid la.. this man does it all the time, so with the money that i got from him for selling my gears he asked me to top up another 500 to him in order to get the x100f. so i banked in to him and told him i wanted the black x100f. den shortly he came back to me and said no stock...i asked what you mean no stock? black no stock is it? ok i buy silver la...Silver also no stock??? wth...

he needs to go to fuji in glennmarie to get it for me.. so i said what to do?? as long as i get it today evening...

so few hours went by and received a call from him.. weng sorry fuji already closed shop..how can a dealer dont have stock and ask you to come his shop sell your things and buy from him...

you know la..once gian gone already like didi no hard already.. i dont want it anymore and asked him to return my money.. which he did...

so hence the reason i bought from altech... i found my experience dealing with altech more professional like more steady dont say this that and cant do.. ok good night...

This post has been edited by weng98: Jan 13 2019, 11:37 PM
mingyuyu
post Jan 14 2019, 12:28 AM

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had bad experience with him as well, offered super low trade in prices for my canon lenses (24mm,50mm and 85mm prime)

i know that the 24mm had minor fungus issue but the 50mm and 85mm are easily clean enough other than some dust specks. he insisted than all of my lenses are infested by fungus and the 24mm even had to go through recalibration. Fine i did not want to argue so much as i wanted to trade them in for a Tamron 24-70mm from them and he told me he had to send them for cleaning.

and guess what, the next day i saw him advertising the lenses for sale on mudah as "good condition" "no fungus no dust" at normal prices (rm600+ for the 24mm, rm800+ for the 50mm and rm800+ for the 85mm).

very shady shop and i avoided them at all cost since this incident.

This post has been edited by mingyuyu: Jan 14 2019, 12:30 AM
Icehart
post Jan 14 2019, 12:53 AM

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Thanks for the highlight. Almost pulled a trigger for 6D EOS Body with ST Chua.
TSweng98
post Jan 14 2019, 09:57 AM

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QUOTE(mingyuyu @ Jan 14 2019, 12:28 AM)
had bad experience with him as well, offered super low trade in prices for my canon lenses (24mm,50mm and 85mm prime)

i know that the 24mm had minor fungus issue but the 50mm and 85mm are easily clean enough other than some dust specks. he insisted than all of my lenses are infested by fungus and the 24mm even had to go through recalibration. Fine i did not want to argue so much as i wanted to trade them in for a Tamron 24-70mm from them and he told me he had to send them for cleaning.

and guess what, the next day i saw him advertising the lenses for sale on mudah as "good condition" "no fungus no dust" at normal prices (rm600+ for the 24mm, rm800+ for the 50mm and rm800+ for the 85mm).

very shady shop and i avoided them at all cost since this incident.
*
I heard from other photography thread members also got complain about him.. but one thing for sure his new prices are quite cheap I have to give him that... maybe his strategy is advertise new stuffs cheaper than competitor and when you trade in.. he tekan on your gears...I am pretty sure those that dealt with him won't deal again.. I know I won't that's for sure.. good day..

This post has been edited by weng98: Jan 14 2019, 09:59 AM
mingyuyu
post Jan 14 2019, 10:06 AM

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QUOTE(weng98 @ Jan 14 2019, 09:57 AM)
I heard from other photography thread members also got complain about him.. but one thing for sure his new prices are quite cheap I have to give him that... maybe his strategy is advertise new stuffs cheaper than competitor and when you trade in.. he tekan on your gears...I am pretty sure those that dealt with him won't deal again.. I know I won't that's for sure.. good day..
*
can't deny that his prices are easily one of the lowest, almost the same as private seller.

but for trade in, look elsewhere.

Kclee2002
post Jan 14 2019, 04:05 PM

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This guy has misleading ads on his page, would not buy.

I enquired for a lens worth rm900(description mentioned good condition, fungus free). Arrived at his shop and showed him the exact item he posted in mudah only to tell me that the rm900 is actually of a poorer quality(minor fungus/haze), and that the clean copy is rm1200.
TSweng98
post Jan 14 2019, 04:15 PM

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QUOTE(Kclee2002 @ Jan 14 2019, 04:05 PM)
This guy has misleading ads on his page, would not buy.

I enquired for a lens worth rm900(description mentioned good condition, fungus free). Arrived at his shop and showed him the exact item he posted in mudah only to tell me that the rm900 is actually of a poorer quality(minor fungus/haze), and that the clean copy is rm1200.
*
wow many tricks up his sleeves... as for myself i've checked the cam so that it doesn't have scratches and that all accessories are in the box before selling to him so that i can get the price that he quoted.. cannot imagine he used the sticker worn out excuse to cut another 200 from me.. worm...
KahVII
post Jan 14 2019, 04:18 PM

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I actually had good experience from him, but that was like few years ago 2016. I wanted to change to 80D Canon from my old nikon D5100 so went to trade in with him, somehow the value I got was pretty decent, a bit higher than the garage sale here in the forum and the 80D was cheapest in whole malaysia and was covered with warranty by Canon Malaysia as well.

Usually he's cool with you testing out lens and stuff at his shop too, but yeah that was from 3 years ago.
TSweng98
post Jan 14 2019, 04:19 PM

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QUOTE(weng98 @ Jan 14 2019, 04:15 PM)
wow many tricks up his sleeves... as for myself i've checked the cam so that it doesn't have scratches and that all accessories are in the box before selling to him so that i can get the price that he quoted.. cannot imagine he used the sticker worn out excuse to cut another 200 from me.. worm...
*
wow...altech now selling x100f for this price

https://www.mudah.my/+CNY+SALE+NEW+Fujifilm...d+-69787727.htm

chua will say its second unit hahaha...


OOtaii
post Jan 14 2019, 05:18 PM

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I have dealt with him (Altech as well) many times b4..buy new & trade in..
No problem so far
mastering89
post Jan 20 2019, 06:00 PM

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my experience with ACCE Camera for few years was good.
most of the time i go there if only
i) i pre-order stuff and confirm that stock is ready for me
a few friends did say they had issue with the shop, pre-order but lambat sampai, while other stores already has their stock.

ii) sell equipment for cash
he used to offer a price, then when inspection may reduce the buying price depend on condition & accesories that comes with it.
etc : camera set comes with box, charger, cables, etc. missing any of those will cost u moneh

know your stuff people. research for the market price & expect that shop will buy with intention to sell back at the market price. so value of ur equipment will definitely be lower than u selling it yourself.

iii) trade ins
continue from (ii), this is the best reason to buy here, he usually take higher value for trade ins than cash.
TSweng98
post Jan 21 2019, 09:32 AM

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QUOTE(mastering89 @ Jan 20 2019, 06:00 PM)
my experience with ACCE Camera for few years was good.
most of the time i go there if only
i) i pre-order stuff and confirm that stock is ready for me
a few friends did say they had issue with the shop, pre-order but lambat sampai, while other stores already has their stock.

ii) sell equipment for cash
he used to offer a price, then when inspection may reduce the buying price depend on condition & accesories that comes with it.
etc : camera set comes with box, charger, cables, etc. missing any of those will cost u moneh

know your stuff people. research for the market price & expect that shop will buy with intention to sell back at the market price. so value of ur equipment will definitely be lower than u selling it yourself.

iii) trade ins
continue from (ii), this is the best reason to buy here, he usually take higher value for trade ins than cash.
*
Hi guys, great to know that you guys have good experiences with him as well, i did too, he even came to my house a couple times during the five years that i had dealing with him. That is why i dealt with him on and off.. sometimes when he does the cutting of equipment value i sort of understand that he is doing business as well. But this last two times that i dealt with him really pisses me off due to his unreasonable excuses..

1-the accusing of altech of selling second hand stuffs as brand new to me, that was the lowest point

2-telling me have stock and when after traded in say dont have stock need to go fuji to take and den call back say fuji closed already, i mean does this even considers him a good reseller??? what would u guys feel??

3-cut another 200 from me with the sticker excuse, i mean if you say no scratch and go there have scratches sure kena cut la but the friggin sticker!! that was my last straw..

i hope you guys have good experience with him and get good gears from him at cheap prices.. nothing to say about this guy anymore..

thank you for replying and happy thaipusam


shinchan^^
post Jan 22 2019, 02:49 PM

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all traders are suppose to buy your items at the lowest value so they can make profits.


TSweng98
post Jan 24 2019, 12:28 AM

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QUOTE(shinchan^^ @ Jan 22 2019, 02:49 PM)
all traders are suppose to buy your items at the lowest value so they can make profits.
*
@shinchan do you even read what i was complaining about? it is a written rule that all traders will eventually want to make profit from you!! how they do it is what matters...
yes you can say i created this thread to flame chua.. why? cos he treats customer like shit.. not all of them but some and i was at the receiving end of it and therefore this thread...

Fzeo
post Jan 25 2019, 08:30 AM

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i sold alot gear to him

d610, body 9/10, sc36k, rm2500 (and he re-sell 3500)
nikon 24mm f2.8d, 7/10, rm500
nikon 50 1.4g, 7/10, rm700
nikon 85 1.8g, 9.9/10, use like 5 times or less, rm900
nikon 18-35 f3.5-5.6, 9/10, use less than 6 months, rm1200
samyang 85 1.5t, 9.9/10, use like 5 times or less, rm700

anyhow his price better than another shop at TSquare.

bought sony a7ii and he give best price.
a6000 used, new sigma 30mm f1.4, d800e used, a7 kitlens taken from a7iii

altech sold me faulty 50mm art at rm2700
said to be under sigma waranty but cant be use.
the focus is off both side. (left front focus, middle sharp, right back focus) wont notice so much if do portrait mode.

This post has been edited by Fzeo: Jan 25 2019, 08:32 AM
shinchan^^
post Jan 25 2019, 08:34 AM

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QUOTE(Fzeo @ Jan 25 2019, 08:30 AM)
i sold alot gear to him

d610, body 9/10, sc36k, rm2500 (and he re-sell 3500)
nikon 24mm f2.8d, 7/10, rm500
nikon 50 1.4g, 7/10, rm700
nikon 85 1.8g, 9.9/10, use like 5 times or less, rm900
nikon 18-35 f3.5-5.6, 9/10, use less than 6 months, rm1200
samyang 85 1.5t, 9.9/10, use like 5 times or less, rm700

anyhow his price better than another shop at TSquare.

bought sony a7ii and he give best price.
a6000 used, new sigma 30mm f1.4, d800e used, a7 kitlens taken from a7iii

altech sold me faulty 50mm art at rm2700
said to be under sigma waranty but cant be use.
the focus is off both side. (left front focus, middle sharp, right back focus) wont notice so much if do portrait mode.
*
anyway ace camera trade in price still better than other shops despite he is making huge profit out of your gear
Fzeo
post Jan 25 2019, 08:41 AM

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QUOTE(shinchan^^ @ Jan 25 2019, 08:34 AM)
anyway ace camera trade in price still better than other shops despite he is making huge profit out of your gear
*
he is better than other shop la. now thinking to resell all sony to get z6 from his shop.

or trade in.
shinchan^^
post Jan 25 2019, 08:46 AM

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QUOTE(Fzeo @ Jan 25 2019, 08:41 AM)
he is better than other shop la. now thinking to resell all sony to get z6 from his shop.

or trade in.
*
go go
cypixels also doing the same today rolleyes.gif

This post has been edited by shinchan^^: Jan 25 2019, 08:47 AM
Fzeo
post Jan 25 2019, 08:48 AM

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QUOTE(shinchan^^ @ Jan 25 2019, 08:46 AM)
go go
@cypixels also doing the same today  rolleyes.gif
*
in head still thinking about getting high resolution bang.

since i was corrupted by d800e resolution. feeling sad with 24mp.
shinchan^^
post Jan 25 2019, 09:03 AM

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QUOTE(Fzeo @ Jan 25 2019, 08:48 AM)
in head still thinking about getting high resolution bang.

since i was corrupted by d800e resolution. feeling sad with 24mp.
*
no need so high res
24mp is good enough for everything
Fzeo
post Jan 25 2019, 09:09 AM

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QUOTE(shinchan^^ @ Jan 25 2019, 09:03 AM)
no need so high res
24mp is good enough for everything
*
true also, 24 is universal.

above is overkill

but the sharpness is different.

using cheap lens also can get sharp image.

see how. either a7riii or d850 or z6 as z7 seems overprice.

else, keep a7ii as i dont need a7iii features for now.

bateri pun alot. gg
TSweng98
post Jan 25 2019, 06:41 PM

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if you guys wanna trade sony cams and lenses, you can check out Mr Chan at Bukit Tinggi Klang, had many many dealings with him for Sony stuffs..
very pleasant and informative guy with good trade in prices and cheap new or used sony gears....check out this link


https://www.facebook.com/GoodPricephotograp...BV8RSSw&theater


say weng sent you..

This post has been edited by weng98: Jan 25 2019, 06:43 PM
tvcat
post Feb 2 2019, 12:48 PM

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WTF!
how much the trader want to sell/profit has nothing to do with how much the trader buy from u.....

u agreed on the trade in price then rant here and blame the trader?
are u kidding me?

when u buy u no wan cheap? the trader buy from u, he buy also of cos wan cheap

seriously there is so many camera shop out there if the trade in price is not good just say no, not very hard wat
Radec
post Feb 2 2019, 03:03 PM

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Bought my Sony 24GM from them and he told me in whatsapp the price. And when I got there he told me he cannot sell it at that price without buying a 200rm UV filter.

Since I'm in a rush for xmas vacation I just obliged.

I'll probably think twice in buying from them again lol

CocoMonGo
post Feb 4 2019, 12:01 AM

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why you all butthurt already then only post here? if you knew you were getting a bad deal then agree to the conditions what else is there to complain? 3-4 of you guys/girls excuse is that you are rushing so decide to close the deal... that does not even make sense and is actually financially irresponsible ... at your own expense
sakuraboo
post Feb 4 2019, 01:50 PM

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QUOTE(CocoMonGo @ Feb 4 2019, 12:01 AM)
why you all butthurt already then only post here? if you knew you were getting a bad deal then agree to the conditions what else is there to complain? 3-4 of you guys/girls excuse is that you are rushing so decide to close the deal... that does not even make sense and is actually financially irresponsible ... at your own expense
*
Well they are sharing their experience on the issue though

Still don't justify the occasional unethical/illegal practices of the shopkeeper as well
TSweng98
post Feb 4 2019, 02:44 PM

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QUOTE(tvcat @ Feb 2 2019, 12:48 PM)
WTF!
how much the trader want to sell/profit has nothing to do with how much the trader buy from u.....

u agreed on the trade in price then rant here and blame the trader?
are u kidding me?

when u buy u no wan cheap? the trader buy from u, he buy also of cos wan cheap

seriously there is so many camera shop out there if the trade in price is not good just say no, not very hard wat
*
really dumb.. didn't read thread aah.. or blind? i think blind...
tvcat
post Feb 4 2019, 04:28 PM

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QUOTE(weng98 @ Feb 4 2019, 02:44 PM)
really dumb.. didn't read thread aah.. or blind? i think blind...
*
lol im blind?
either u contradict urself or u use sarcasm. y dun u read again wat u wrote huh?
CocoMonGo
post Feb 4 2019, 06:18 PM

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QUOTE(sakuraboo @ Feb 4 2019, 01:50 PM)
Well they are sharing their experience on the issue though

Still don't justify the occasional unethical/illegal practices of the shopkeeper as well
*
unethical maybe, illegal highly doubt so.
At the end of the day one party decides to walk away or take the deal. It was not like the guy held a knife to his/her neck or something like that. Maybe if I ever go to this seller i might be a little more careful, but my advise is to treat every transaction with care and dont make "I was rushing/short of time/etc" an excuse.
sakuraboo
post Feb 4 2019, 06:32 PM

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QUOTE(CocoMonGo @ Feb 4 2019, 06:18 PM)
unethical maybe, illegal highly doubt so.
At the end of the day one party decides to walk away or take the deal. It was not like the guy held a knife to his/her neck or something like that. Maybe if I ever go to this seller i might be a little more careful, but my advise is to treat every transaction with care and dont make "I was rushing/short of time/etc" an excuse.
*
Fyi illegal = against the law

It's illegal to cheat/mislead the customer, ie saying it's full of fungus, and then go on to sell it saying there's none.

There's a whole consumer act on this.
Need I share it again on lowyat?

Just because it's a person's mistake to accept a bad deal, doesn't make the shop keeper absolve from responsibility. The person might be foolish, but the shopkeeper just pulled an illegal act, and there's that.
TSweng98
post Feb 5 2019, 03:01 AM

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QUOTE(tvcat @ Feb 4 2019, 04:28 PM)
lol im blind?
either u contradict urself or u use sarcasm. y dun u read again wat u wrote huh?
*
hi... perhaps you can show me where my messages contradicts myself.. Chua is a long time reseller to me... since the early a7 alpha days.. heck I even bought a d90. from him... it does not matters how much he resells as mentioned earlier so you don't have to start your reply with a WTF.. did you not see or read what is being discussed.. I wouldn't go so far as to accusing him doing illegal trades.. unethical is a definitely yes.. you can argue that the seller can always walk away.. but sometimes a seller has their own agenda too ie hassle to go other shops and or maybe in need of money rushingly.. all we ask for is a fair deal.. but as you can read in my previous messages, I had been poorly treated as a seller to facilitate his profit margin.. as Did some other forumers here.. pls. do read through my rants and understand what we are trying to say.. and imagine if you were in our shoes.. how would you feel? really think about it and reply again... wishing all forumers a happeee Chinese New year... and thank you all the replies here.. I might have achieved what I wanted to do here.. to make awareness towards unethical conducts by this reseller..did he do it..? a resounding YES... was it fair.. fckg No..
Wild Honey
post Feb 5 2019, 04:47 PM

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QUOTE(CocoMonGo @ Feb 4 2019, 06:18 PM)
unethical maybe, illegal highly doubt so.
At the end of the day one party decides to walk away or take the deal. It was not like the guy held a knife to his/her neck or something like that. Maybe if I ever go to this seller i might be a little more careful, but my advise is to treat every transaction with care and dont make "I was rushing/short of time/etc" an excuse.
*
Read above on not honouring words. It is clearly an attempt to cheat people. Say one thing, when go to shop do another.
CocoMonGo
post Feb 6 2019, 12:17 AM

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QUOTE(Wild Honey @ Feb 5 2019, 04:47 PM)
Read above on not honouring words. It is clearly an attempt to cheat people. Say one thing, when go to shop do another.
*
QUOTE(sakuraboo @ Feb 4 2019, 06:32 PM)
Fyi illegal = against the law

It's illegal to cheat/mislead the customer, ie saying it's full of fungus, and then go on to sell it saying there's none.

There's a whole consumer act on this.
Need I share it again on lowyat?

Just because it's a person's mistake to accept a bad deal, doesn't make the shop keeper absolve from responsibility. The person might be foolish, but the shopkeeper just pulled an illegal act, and there's that.
*
Fine and dandy then. You guys will need to educate OP on consumer act and how to lodge a report then.
But before you do that think about what your argument will be at the Tribunal... nothing is stopping the shop owner from buying the lens, clean the fungus off and list as dust and fungus free next day - and there goes your argument. If you as the lens seller think that the shop owner is talking bull, just say thanks and walk off. its the same thing when someone wants to sell you ubat kuat lelaki at the back alley - you will think he is crazy and walk off right?

Regarding honouring words - in the mudah/FB marketplace/carosell listing, tell me where in the T&C that says listings is contractually bound to be true and accurate. even the best companies will say in one legal jargon or another "to the best of effort" when it comes to listing products and services. I am sure a lot of us had this experience with sellers and not only with camera gear...
sakuraboo
post Feb 6 2019, 12:49 AM

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QUOTE(CocoMonGo @ Feb 6 2019, 12:17 AM)
Fine and dandy then. You guys will need to educate OP on consumer act and how to lodge a report then.
But before you do that think about what your argument will be at the Tribunal... nothing is stopping the shop owner from buying the lens, clean the fungus off and list as dust and fungus free next day - and there goes your argument. If you as the lens seller think that the shop owner is talking bull, just say thanks and walk off. its the same thing when someone wants to sell you ubat kuat lelaki at the back alley - you will think he is crazy and walk off right?

Regarding honouring words - in the mudah/FB marketplace/carosell listing, tell me where in the T&C  that says listings is contractually bound to be true and accurate. even the best companies will say in one legal jargon or another "to the best of effort" when it comes to listing products and services. I am sure a lot of us had this experience with sellers and not only with camera gear...
*
Let's go back to where your arguments got huge flaws - your initial post and your posts after that. You don't get it. And please stop adding new flawed points after points when you can't even back the first one up.

1
You said why butthurt?
People are sharing their experience. Not all are butthurt. And if people didn't know the seller behaved like that, some wouldn't know better. They would have been possibly cheated by the seller.

But here you are butthurt about ppl who are butthurt and some who decided to just make a mention about the issue.

2
Secondly you bring up the point it's not illegal. It is illegal if the shopkeeper said there was fungus to begin with, even if he had cleaned it, so the argument stays. The issue on proving whether the said item had fungus or not depends on one what one of the posters said.

I'm just saying it's illegal if that was the case.

So what happens to people that got cheated, none the wiser? Gotta have a minimum iq to buy a product? So it's ok to cheat people as long as you don't get caught? It's ok to pull an imdb as long as you can imdb photography products? If you did something wrong, you did something wrong and in some cases it's against the law, and there's that.

3
Thirdly you decided to bring another point in which is these online shops are "best effort in info". Well then, I just closed a pc shop with kpdnkk few months back for a bad listing, and if you're not lazy, you will find each tnc would say "not violating any law". And it happens to be the consumer act is a law. Act as a word doesn't just apply to acting in English mind you.
TSweng98
post Feb 6 2019, 02:14 AM

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maybe i should forward this link to chua .. maybe if he wants he can defend himself here.. i mean there's always two side to a story....or if he doesn't care then so be it...
CocoMonGo
post Feb 6 2019, 09:36 AM

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» Click to show Spoiler - click again to hide... «


The part where I said was "not illegal" is my mistake. But what I am saying is:
Don't make an excuse that you were rushing/<any otherwise excuses > for closing a bad deal and then say that anyone cheated you - that is butthurt.

At the end of the day complain as much as you all want and the willingness for you to take this to the police/tribunal, it does take IQ and a level of intelligence to buy and sell. Even if it is illegal there will be people out there to cheat you. Because guess what; that is the reality. So save yourself the trouble and learn to avoid it in the first place. If anyone thinks the above does not make sense well I don't have anything else left to say.
sakuraboo
post Feb 6 2019, 11:06 AM

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QUOTE(CocoMonGo @ Feb 6 2019, 09:36 AM)
» Click to show Spoiler - click again to hide... «


The part where I said was "not illegal" is my mistake. But what I am saying is:
Don't make an excuse that you were rushing/<any otherwise excuses > for closing a bad deal and then say that anyone cheated you - that is butthurt.

At the end of the day complain as much as you all want and the willingness for you to take this to the police/tribunal, it does take IQ and a level of intelligence to buy and sell. Even if it is illegal there will be people out there to cheat you. Because guess what; that is the reality. So save yourself the trouble and learn to avoid it in the first place. If anyone thinks the above does not make sense well I don't have anything else left to say.
*
Yeah but the issue is you dive right into this thread yall saying butthurt padahal some are just sharing their experience. How else is people going to know some shops are fishy if they didn't know about it. Some people might not sniff that out first hand and some are just plain gullible. So when some people point that out, any sort of cheating should be condemned, and if it's hard for some people to get it, it is also backed up by law. So at some point when you go on justifying the shopkeeper actions, and then go on saying everyone is butthurt, is a stark contrast and also uncalled for.

However you are not wrong in saying we should all be responsible for our actions, that is to say when we accept the bad deal, especially if we knowingly did so. Many have said here he provide one of the best prices for trade in, despite what he might have said.

Wild Honey
post Feb 6 2019, 02:40 PM

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QUOTE(CocoMonGo @ Feb 6 2019, 12:17 AM)
Fine and dandy then. You guys will need to educate OP on consumer act and how to lodge a report then.
But before you do that think about what your argument will be at the Tribunal... nothing is stopping the shop owner from buying the lens, clean the fungus off and list as dust and fungus free next day - and there goes your argument. If you as the lens seller think that the shop owner is talking bull, just say thanks and walk off. its the same thing when someone wants to sell you ubat kuat lelaki at the back alley - you will think he is crazy and walk off right?

Regarding honouring words - in the mudah/FB marketplace/carosell listing, tell me where in the T&C  that says listings is contractually bound to be true and accurate. even the best companies will say in one legal jargon or another "to the best of effort" when it comes to listing products and services. I am sure a lot of us had this experience with sellers and not only with camera gear...
*
Honestly WTF is wrong with you? Are you somewhat linked to ST Chua? TS shared his bad experiences with ACCE Shop, and it has been corroborated with a few ohters who shared similar experiences. Why are you so bloody defensive of that shop? Clearly that ST Chua guy had a good side and bad side of him, and TS has very clearly mentioned the 'good' side of Chua that made TS dealt with Chua for many years, up till the recent point. Other posters has also shared how unprofessional and dishonest Chua is.

Instead of doing what you suggested when dealing with a seller who is full of bullshit, TS has taken the additional trouble to make a post here to warn others. Instead of being a selfish guy like yourself, he came here to share his experiences with us.

I for one, am grateful to TS because it did cross my mind to pay ST Chua a visit just to see what he has. But after this post, I decided not to go anymore, because it will likely be a waste of my time. Your time may not be valuable, since you seems to be ok with going all the way to the shop and going home without completing a deal and shrugg off the shop's owner's behavior. But my time (and I believe others in here as well) is very valuable and I don't want to be spending time driving all the way there and waste 2 hours of it.

So TS, thanks for sharing, a sincere thumbs up from me.
Wild Honey
post Feb 6 2019, 02:41 PM

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QUOTE(weng98 @ Feb 6 2019, 02:14 AM)
maybe i should forward this link to chua .. maybe if he wants he can defend himself here.. i mean there's always two side to a story....or if he doesn't care then so be it...
*
IMO, no need to do that. You have been pretty transparent in that you mentioned you dealt with him in the past and thinks he is ok back then. Let the rest judge for themselves.
TSweng98
post Feb 10 2019, 12:12 AM

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hey all happee chinese new year .. lets enjoy this years celebration instead..
irvan94
post May 10 2019, 12:59 PM

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he will allways tekan when you sell your gear..
he insisted that my canon 50mm USM had haze but I'm sure there was none.
since I don't understand mandarin or hokkien or cantonese or whatever language that they were speaking in, they pretty sure had a long one.
senang² dia jual balik 800 without cleaning after tekan 600
sakuraboo
post May 12 2019, 06:41 PM

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QUOTE(irvan94 @ May 10 2019, 12:59 PM)
he will allways tekan when you sell your gear..
he insisted that my canon 50mm USM had haze but I'm sure there was none.
since I don't understand mandarin or hokkien or cantonese or whatever  language that they were speaking in, they pretty sure had a long one.
senang² dia jual balik 800 without cleaning after tekan 600
*
he should probably avoid justifying his prices at some point with reasons like haze or what not

it is subjective and becomes a point of contention

worse, upon reselling mentions there is no fungus padahal earlier on said ade. dunno he forgot ke ape

looks bad on him even though the prices he gave may be competitive


TSweng98
post May 13 2019, 05:21 PM

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st chua strikes again... still saw many people buying from him, maybe we should educate ourselves better so that when he insist got haze or fungus we can argue there's none..
anyways i saw banner kldslr will be opening soon at same floor times square, more outlets for us to let go or swap cam gears.. good luck guys...

This post has been edited by weng98: May 13 2019, 05:22 PM
mingyuyu
post May 17 2019, 03:26 PM

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QUOTE(irvan94 @ May 10 2019, 12:59 PM)
he will allways tekan when you sell your gear..
he insisted that my canon 50mm USM had haze but I'm sure there was none.
since I don't understand mandarin or hokkien or cantonese or whatever  language that they were speaking in, they pretty sure had a long one.
senang² dia jual balik 800 without cleaning after tekan 600
*
agreed, thats his typical SOP

so dishonest
ohcheong
post Jul 4 2019, 08:50 PM

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Hi. Anyone know that altech camera open ? Did anyone buy anything from the new shop? Pls advised.
DS_Legacy
post Jul 11 2019, 12:03 AM

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QUOTE(ohcheong @ Jul 4 2019, 08:50 PM)
Hi. Anyone know that altech camera open ? Did anyone buy  anything from the new shop? Pls advised.
*
Yeah they are reliable. At least a lot better than stchua
Silfer
post Jul 11 2019, 09:20 AM

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QUOTE(DS_Legacy @ Jul 11 2019, 12:03 AM)
Yeah they are reliable. At least a lot better than stchua
*
altech and acce is different shop?
i bought from altech before, not bad lah. the boss willing to slash price for me without me asking.
DS_Legacy
post Jul 11 2019, 10:55 AM

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QUOTE(Silfer @ Jul 11 2019, 09:20 AM)
altech and acce is different shop?
i bought from altech before, not bad lah. the boss willing to slash price for me without me asking.
*
Ya different.
OOtaii
post Jul 12 2019, 09:11 AM

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QUOTE(ohcheong @ Jul 4 2019, 08:50 PM)
Hi. Anyone know that altech camera open ? Did anyone buy  anything from the new shop? Pls advised.
*
I have dealt with both..
Altech is more reliable...
Holyjolly
post Jul 12 2019, 07:44 PM

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This post alerted me too even though my photographer friend recommends me.
I am looking for used lens but not too sure which shop offers good price and trustworthy.
chilskater
post Jul 14 2019, 02:26 PM

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acce sell cheap omd em10/em5 cheap at mudah.my....reliable?

ok...avoid this

This post has been edited by chilskater: Jul 14 2019, 02:51 PM
zwanvedder
post Jul 17 2019, 11:33 AM

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do prefer KLDSLR than stchua
mastering89
post Jul 17 2019, 07:51 PM

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QUOTE(iFake322Return @ Jul 17 2019, 11:10 AM)
I didn't know there's this Acce Camera thread. Since it existed, let me share a story of my incident.

Topic - Stchua sold a USED unit Nikon Z6 as NEW unit to me.

Yes. I knew about Stchua bullshit lies and tekan skill etc. But I've never expect he will be this daring selling a USED as NEW to me.
This happened at the end of June. I was sourcing around for New Nikon Z6 around few different camera stores and Stchua is selling at the best price of RM7400. I've contacted him and confirmed there's a last unit for RM7400. Booked it and went all the way to Time Square to get the unit.

Upon arrival, I have a feeling things not gonna be right. They took the Z6 and easily opening it up without double confirmed whether am I purchasing it. The unbox moment, I realized the plastic packaging doesn't look like out from factory, the New Z6 unit has some dust on it(weird rightttt). But I was excited for the New Z6, I just let it go, accepted the unit and tested everything fine, proceed with payment. During the testing, I borrowed a battery from them to test, hence the Z6 battery is remain unopened. Please note that all new camera comes with 5% or EMPTY battery.

Now on my way back(my gf was the one driving), i was too excited, so didn't bother about low battery left. I still loaded it into the Z6 and powered it up. GUESS WHAT, the battery was 75% charged. My mind goes like "Huh? why the hell a new unit battery is charged?". Still excited and carries on doing the setting then noticed the Z6 is running on latest firmware with Eye Auto Focus enabled(New Z6 suppose to be running on old firmware without Eye Auto Focus feature and disabled). Again "Dafuq why this unit updated huh? Well, save my job from upgrading firmware".

Gotten home, shoot shoot around but my feeling tells me something is not right. Then I noticed that Z6 battery has a custom Nikon Z6 sticker on it. This was the time in my mind "Wow since when Nikon provide a written "Nikon Z6" sticker on battery. At this point of time, I took out the XQD card, and check on the shutter count and BOOMMMMMM. My Z6 first click at Stchua shop was 764 !!!!!!

I took a short video of the shutter count check and whatsapp to Stchua. The reason he gave me was "I didn't know about that, my supplier told me is a new unit". Okay fine, he told me will meet me the next night to swap a new unit.

Next day, during the evening, I message to check with him about the meet up in Puchong as agreed, then he started giving me reason that he's very busy and can't leave the shop. At this point of time, I know his bullshit is here again. My photography circle of friends already warned me about his FFK skill. I still kinda chill to deal with him because I want back a new unit. So he proposed to meet on the next following day again in the morning.

Next following day morning, called him to meet at 930am. Here come his bullshit reason again, he told me that his wife drove his car out, can only meet in the evening, so I told him, how about I go your shop and meet you. He said in the evening 5pm, I agreed and ended the call. Then I started thinking what kind of bullshit he will do next. I went to Mudah and check on his page, realized he posted a new unit Z6 selling at RM7800. This point of time, I knew he will not swap and wanna drag till I lost patience and just use the "new" Z6. I called him and said I will go to his house and meet him, and the reason he gave "the unit is in the car and my wife drove it out".  At this point, I didn't want to tolerate further, I said I will go to his shop and change during lunch time and deal with his partner Calvin. Immediately he got triggered saying "This business is so stress that I don't want to do anymore. So hard to deal with you guys. I return you the money and you return me the unit, I come Puchong meet you now, I go borrow car from my father in law". Time set and deal. Yes he turned up and return me the cash.

I've deal a lot of used unit of lenses with him and knowing his bullshit skill well but I never expect that he's daring to do this for a New Unit Camera Body.
A very unfortunate event but also fortunate that I've experience purchasing new body to find out about this problem and get back the money.

Below are few things to take note for purchasing new unit from any store:
1. Battery comes at 5%-- or empty.
2. Camera firmware usually old version.
3. Packaging is neat and tidy
*
this is a whole level of ranting.gif ranting.gif ranting.gif
should post this on fb and make it viral
chilskater
post Jul 17 2019, 10:56 PM

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patut goto consumer tribunal...baru dpt kasi viral sebab menang kes....mmg siraka betul..
Aivihc
post Jul 19 2019, 03:24 PM

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i also kena once! basically tactics "ada haze inside lens"

will avoid in future. thanks all the input.
TSweng98
post Jul 20 2019, 06:35 PM

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QUOTE(iFake322Return @ Jul 17 2019, 11:10 AM)
I didn't know there's this Acce Camera thread. Since it existed, let me share a story of my incident.

Topic - Stchua sold a USED unit Nikon Z6 as NEW unit to me.

Yes. I knew about Stchua bullshit lies and tekan skill etc. But I've never expect he will be this daring selling a USED as NEW to me.
This happened at the end of June. I was sourcing around for New Nikon Z6 around few different camera stores and Stchua is selling at the best price of RM7400. I've contacted him and confirmed there's a last unit for RM7400. Booked it and went all the way to Time Square to get the unit.

Upon arrival, I have a feeling things not gonna be right. They took the Z6 and easily opening it up without double confirmed whether am I purchasing it. The unbox moment, I realized the plastic packaging doesn't look like out from factory, the New Z6 unit has some dust on it(weird rightttt). But I was excited for the New Z6, I just let it go, accepted the unit and tested everything fine, proceed with payment. During the testing, I borrowed a battery from them to test, hence the Z6 battery is remain unopened. Please note that all new camera comes with 5% or EMPTY battery.

Now on my way back(my gf was the one driving), i was too excited, so didn't bother about low battery left. I still loaded it into the Z6 and powered it up. GUESS WHAT, the battery was 75% charged. My mind goes like "Huh? why the hell a new unit battery is charged?". Still excited and carries on doing the setting then noticed the Z6 is running on latest firmware with Eye Auto Focus enabled(New Z6 suppose to be running on old firmware without Eye Auto Focus feature and disabled). Again "Dafuq why this unit updated huh? Well, save my job from upgrading firmware".

Gotten home, shoot shoot around but my feeling tells me something is not right. Then I noticed that Z6 battery has a custom Nikon Z6 sticker on it. This was the time in my mind "Wow since when Nikon provide a written "Nikon Z6" sticker on battery. At this point of time, I took out the XQD card, and check on the shutter count and BOOMMMMMM. My Z6 first click at Stchua shop was 764 !!!!!!

I took a short video of the shutter count check and whatsapp to Stchua. The reason he gave me was "I didn't know about that, my supplier told me is a new unit". Okay fine, he told me will meet me the next night to swap a new unit.

Next day, during the evening, I message to check with him about the meet up in Puchong as agreed, then he started giving me reason that he's very busy and can't leave the shop. At this point of time, I know his bullshit is here again. My photography circle of friends already warned me about his FFK skill. I still kinda chill to deal with him because I want back a new unit. So he proposed to meet on the next following day again in the morning.

Next following day morning, called him to meet at 930am. Here come his bullshit reason again, he told me that his wife drove his car out, can only meet in the evening, so I told him, how about I go your shop and meet you. He said in the evening 5pm, I agreed and ended the call. Then I started thinking what kind of bullshit he will do next. I went to Mudah and check on his page, realized he posted a new unit Z6 selling at RM7800. This point of time, I knew he will not swap and wanna drag till I lost patience and just use the "new" Z6. I called him and said I will go to his house and meet him, and the reason he gave "the unit is in the car and my wife drove it out".  At this point, I didn't want to tolerate further, I said I will go to his shop and change during lunch time and deal with his partner Calvin. Immediately he got triggered saying "This business is so stress that I don't want to do anymore. So hard to deal with you guys. I return you the money and you return me the unit, I come Puchong meet you now, I go borrow car from my father in law". Time set and deal. Yes he turned up and return me the cash.

I've deal a lot of used unit of lenses with him and knowing his bullshit skill well but I never expect that he's daring to do this for a New Unit Camera Body.
A very unfortunate event but also fortunate that I've experience purchasing new body to find out about this problem and get back the money.

Below are few things to take note for purchasing new unit from any store:
1. Battery comes at 5%-- or empty.
2. Camera firmware usually old version.
3. Packaging is neat and tidy
*
wow!! really lucky that you got your cash back.. guess you wont deal with STCHUA anymore!!!

I wonder why camera authorized dealers need to sell their cams at higher prices than say STChua or Altech.. for instance YL sells their cams at a much higher price than this two shops here..
for eg: I bought a GR3 at YL for 3888 while Altech offered 3600.. and also like SONY showrooms are selling their cams at prices 300-800 higher.. these are some of the reasons that pushes consumers like us to go look for cheaper prices elsewhere and thus exposes us to cases like this which actually spoils the users experience for us and to a certain extend their brandings..

i think camera brand distributors need to regulate their prices and how their dealers sells, to avoid cases like 'sell used cam as new' .. good day to all and good luck in your next GAS smile.gif
TSweng98
post Jul 22 2019, 03:29 PM

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QUOTE(iFake322Return @ Jul 22 2019, 09:46 AM)
I did report this case to Nikon Professional Service's Manager, however they can only take note of this issue but nothing much can be done. Reason is because Stchua is not Nikon Authorized Reseller. Beside that, Nikon's distributor can distribute the stock to any reseller despite authorized and non authorized as it's an open market.

Stchua business target audience are more on the secondary school student on around the city centre. Hence, he's willing to accept trade-in at higher rate(If you know how to deal with him) and resell at low value, as long as he can clear the stock fast, maybe the earning is as low as RM200 which I've witnessed before.

Selling used as new unit chances is actually very low I would say. He was lucky able to do that because the user trade in the Nikon set along with all the free gifts, hence he's able to package it back as new unit. If the user did not trade in the free gift, I'm pretty sure that he's not able to do that.
*
point taken on open market.. guess we can only make others aware that some re-sellers will take advantage should the opportunity arises. I once have a reseller who advertised some of his gears as Demo unit while he actually bought it used at a very mint condition.. at least better than stchua selling as new unit haha.. chua would've known the sc wouldnt be zero.. greedy eeh chua...

stchua once told me to sell my XT1 to him for a good price due to him wanting to have stock for that unit to entice customer to his shop and widen his customer base, good strategy imo..as long as his stock moves even with 200 profit, selling 10 items per day will garnered him 2k already but of course he sells more than that per day.. what a good profit margin by just moving gears around..

bug_vengeance
post Jul 22 2019, 03:40 PM

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im quite suprised to find this thread

so far my experience with him were good

even during the time his shop is still a small outlet at BTS,now he got bigger shop already

i dont know,maybe im just lucky or whatever

anyway i will take some precaution after this


Aufrusten
post Aug 15 2019, 12:30 AM

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Waaa.... munches popcorn... that's why I still hesitant to deal with this fella.. didnt try yet... too many complaints and yet still have mixed good reviews...
archery
post Aug 18 2019, 07:45 PM

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Today planning to buy sony lens with this shop but suddenly bump into this thread. Okay. Find another shop. Next.
AaronLiew94
post Feb 22 2021, 08:04 AM

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Guys better don't buy from Acce Camera due to I suspect they might even sell used unit as new. Experience dealing with him
Calvin Seak
post Feb 23 2021, 03:26 PM

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You guys should be making a report to the tribunal.. Friends have made reports on other shops and had positive results. These kind of things are unacceptable and you all should take action

https://ttpm.kpdnhep.gov.my/portal/home

Here's the site and have a read
AaronLiew94
post Feb 26 2021, 09:30 PM

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QUOTE(Calvin Seak @ Feb 23 2021, 03:26 PM)
You guys should be making a report to the tribunal.. Friends have made reports on other shops and had positive results. These kind of things are unacceptable and you all should take action

https://ttpm.kpdnhep.gov.my/portal/home

Here's the site and have a read
*
I sold him my x-T200(Fujifilm Malaysia set) use for a week due to prefer the mid range x-t30 few days back and now he listed it as new set on carousel. Here is the link
https://carousell.app.link/RXRr6KuXbeb

 

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