Your situation happened to me once when i fetched a student back to uniten. He said he couldnt find the exact location therefore he just put uniten, which the dop is at the gate.

He happily gave me extra rm5 for sending him back to his exact destination despite uniten is just a small campus. Of course, that also included the time i waited him to withdraw money at the cimb atm inside the campus.

Just admit that u r just another cheapkate rider who complain grabcar is expensive while sipping an expensive starbucks' drink. Threathen to delete the app? What r u going to do next? Walk?