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> Maxis Owner Transfer Postpaid, But principal owner not around

Metallics
post Jan 9 2019, 05:48 PM, updated 2w ago

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Hi Maxis,

My aunty lost her phone. But her number was sub from brother-in-law and not registered under her Name & IC because it was done a long time ago.
Now when she tried to go to the Maxis Centre with authorized letter, she still can't get her number back and they need the principal owner to claim.
Is there anything can be done?

Brother-in-law is in Singapore currently and she needs the phone urgently.

Thanks for looking into this.

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