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 Unsuccessful Trasanction ASM2, Unsuccessful Trasanction ASM2

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TSwkchin29018
post Jan 8 2019, 10:53 AM, updated 6y ago

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Hi, wanna seek for advice...

I had encountered the unsuccessful transactions when top-up ASM 2 Wawasan through Maybank2u..
Maybank had debited / deducted the amount top-up to ASM2 Wawasan.
Called Maybank and told by the officer I need to follow up with ASNB to get back to refund...

Is anyone of here encountered this before ? & appreciate it can advise the correct channel to
get back my refund.

Thanks & regards.








55665566
post Jan 8 2019, 11:00 AM

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QUOTE(wkchin29018 @ Jan 8 2019, 10:53 AM)
Hi, wanna seek for advice...

I had encountered the unsuccessful transactions when top-up ASM 2 Wawasan through Maybank2u..
Maybank had debited / deducted the amount top-up to ASM2 Wawasan.
Called Maybank and told by the officer I need to follow up with ASNB to get back to refund...

Is anyone of here encountered this before ? & appreciate it can advise the correct channel to
get back my refund.

Thanks & regards.
*
Did you try to call ASNB customer service before posting this thread?
junclj
post Jan 8 2019, 02:42 PM

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QUOTE(wkchin29018 @ Jan 8 2019, 10:53 AM)
Hi, wanna seek for advice...

I had encountered the unsuccessful transactions when top-up ASM 2 Wawasan through Maybank2u..
Maybank had debited / deducted the amount top-up to ASM2 Wawasan.
Called Maybank and told by the officer I need to follow up with ASNB to get back to refund...

Is anyone of here encountered this before ? & appreciate it can advise the correct channel to
get back my refund.

Thanks & regards.
*
why don't you just top up directly in myasnb portal? Usually have to wait 2~3 working days. If you want top up instantly, next time just go to https://www.myasnb.com.my/

This post has been edited by junclj: Jan 8 2019, 02:43 PM

 

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