More than 5 mins but if longer than 10 mins (from Grab ETA), the cancellation fees will not kick in. Refer example below:

https://www.soyacincau.com/2019/03/22/grab-...ion-fee-policy/

“Say you book a ride and we matched you with a driver at 12pm with your ETA at 12.03pm. You can still cancel your booking without incurring the penalty fee from 12pm to 12.05pm. That’s a big window.

“If you continue waiting and your driver does not show up after 12.13pm, which is 10 minutes after your 12.03pm ETA, you can cancel without incurring any cancellation fee. In this scenario, you will only be charged if you cancel between 12.05pm and 12.13pm,” Rashid further explained.

Today is not hari gantung kunci / mogok / etc for the drivers?

Actually no need to do anything.
Come 12 Jul, there will be a huge dropout of part time drivers.

BM: https://www.grab.com/my/driver/regulations-bm/
ENG: https://www.grab.com/my/driver/regulations/
华语： https://www.grab.com/my/driver/regulations-zh/

This is trully Grabshare best matching story ever.
Should write to grab, maybe they will interview and publish this story. Marketing. Haha.


p/s: imagine if you are driving Axia.

This post has been edited by AskarPerang: Apr 7 2019, 12:05 PM

Grab no longer giving out TBB generously.
Mostly high fare being included already into the fare which is borned by the passenger.

You mean only updated apps will need to be ah long collected the RM3 penalty?
If not update the apps, then not possible need to collect?

Yup this should be the correct way.
If not grab gonna lose whole chunk of foreigners such as ma pren, bangla, arab, etc if the drivers allow to see the passenger face before deciding to take or not to take the job. As i assume majority here would agree that many problematic trips would be from those group of passengers.

This post has been edited by AskarPerang: Apr 11 2019, 09:05 PM

The cancellation charges will not kick in. Coz the driver did not arrive at the pick up point.
Yes, he can press "I've arrived", but Grab GPS will still detect the driver located far away and will prompt another confirmation message "Are you sure". If the driver click on "Yes", then after 5 mins or forever, the passenger no show option will not be available. Even if eventually the driver made it to the pick up point, will be useless also. Coz the cancellation option will not be available. This is a feature being in place by Grab to prevent driver from gaming and earn those cheap RM3 cancellation fees.

The driver cancellation rate will increase in your scenario.

This post has been edited by AskarPerang: May 26 2019, 11:51 PM

Yesterday still the best day compare to today.
Today maybe last till noon or 2pm like that. Then is same jam at city center. All major shopping mall to be exact.

Taken from group:
1 driver hit above 1k collected fare.
Another driver close to 1k.

Yes. From yesterday Raya day #1.

High fare surge expected:

Important: E-Hailing Regulations. Expect Longer Waiting Times

From 12 July 2019, new regulations will come into effect for the e-hailing industry. This potentially means fewer drivers on the road and increased waiting times.

Since the regulatory process was formalised in April 2019, Grab and over 200,000 Grab driver-partners have been working hard to meet those requirements. Efforts include helping driver-partners cover the expenses incurred (inclusive of training, medical checks, vehicle inspections and PSV licenses). Grab is also working closely with the Ministry of Transport, JPJ, APAD and Puspakom to help all existing and future Grab drivers meet regulations quickly.

We understand that this might be frustrating, and we suggest pre-planning your travels during this period by doing the following:

Book earlier than usual: Book your ride earlier and be ready when the driver arrives, especially if you have a flight to catch or need to get to an important meeting.

Ride during non-peak hours: Getting a ride is much easier outside the peak hours of 7-9am and 5-8pm.

We hope this situation will be temporary, and will continue to keep you updated. You may experience some inconvenience at first, but these changes are to ensure consistent quality across the e-hailing industry in the long run.

Sincerely,

Grab Malaysia

Old timer drivers still 20% grab commission with or without AA.