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 PlayStation 4™ Community Official Thread | V17, Happy New Year 2019

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mousqy
post Nov 15 2019, 10:06 PM

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suddenly got good games coming and came
but no time to play

SSJBen
post Nov 18 2019, 06:53 PM

Stars deez nuts.
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For US PS+ subs, PS+ renewals for 1 year is only $24.88 on Amazon right now - https://www.amazon.com/PlayStation-Plus-Mon...004RMK5QG/?th=1

EDIT - offer is dead. Either it was a price error or it's a black friday sale price that went up too early.

This post has been edited by SSJBen: Nov 19 2019, 12:26 AM
fin8Ex
post Nov 19 2019, 04:54 PM

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QUOTE(GamersFamilia @ Nov 15 2019, 10:36 AM)
in your case , they will diagnose the problem first but definitely you will get 1 to 1 exchange from sony malaysia  thumbsup.gif
*
just send in my ps4 pro 2nd time, just 1 week after collecting it doh.gif

the service centre guy says no such policy on exchange....wtf...really?

dont make sense at all, does that means consumer got a lemon/defective unit....and still cant fix...too bad?
i saw theres a stand at their table that says sumthing like if ur product unfixable - buy new one at 20% discount doh.gif
if thats really their policy then i dare say Sony Malaysia is a major conman!!

will boycott sony forever...
dark_heart07
post Nov 19 2019, 06:06 PM

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QUOTE(fin8Ex @ Nov 19 2019, 04:54 PM)
just send in my ps4 pro 2nd time, just 1 week after collecting it  doh.gif

the service centre guy says no such policy on exchange....wtf...really?

dont make sense at all, does that means consumer got a lemon/defective unit....and still cant fix...too bad?
i saw theres a stand at their table that says sumthing like if ur product unfixable - buy new one at 20% discount  doh.gif
if thats really their policy then i dare say Sony Malaysia is a major conman!!

will boycott sony forever...
*
as for CE-34878-0 usually the prob is related to hdd. some quick fix is removing the hdd and reinsert it back. if the prob still persist, try change to new hdd. or run CHKDSK on the hdd first by connecting it to pc.
fin8Ex
post Nov 19 2019, 08:42 PM

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QUOTE(dark_heart07 @ Nov 19 2019, 06:06 PM)
as for CE-34878-0 usually the prob is related to hdd. some quick fix is removing the hdd and reinsert it back. if the prob still persist, try change to new hdd. or run CHKDSK on the hdd first by connecting it to pc.
*
due to bad sectors?

but the funny thing is installing older games like GTA V, and the sony centre even run games like diablo 3 and just dance 2016 - it can run
games which are newer and graphic intensive like GT sport and Monster Hunter World: Iceborne not working hmm.gif

ok, will try remove hdd and reinsert it back once they return my poor ps4 pro sad.gif

here is the video link i recorded
https://www.youtube.com/watch?v=-H9XXJTHCLI

https://www.youtube.com/watch?v=YBIA9GO7ZMM


sonicbull
post Nov 20 2019, 01:02 PM

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Nobody plays star wars: Jedi fallen order?

Graphics not as good as DICE but combat is pretty good and can be a Jedi!
LegendLee
post Nov 20 2019, 03:05 PM

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QUOTE(fin8Ex @ Nov 19 2019, 04:54 PM)
just send in my ps4 pro 2nd time, just 1 week after collecting it  doh.gif

the service centre guy says no such policy on exchange....wtf...really?

dont make sense at all, does that means consumer got a lemon/defective unit....and still cant fix...too bad?
i saw theres a stand at their table that says sumthing like if ur product unfixable - buy new one at 20% discount  doh.gif
if thats really their policy then i dare say Sony Malaysia is a major conman!!

will boycott sony forever...
*
they are obligated to fix it until it runs well if it’s within warranty.
They can opt to not do 1-1 exchange, but they must repair it until it works. So yes, this might also mean repeated visits if several critical parts starts failing at different time.

As for the unfixable issue, that’s probably for those outside the warranty period.

This post has been edited by LegendLee: Nov 20 2019, 03:05 PM
dark_heart07
post Nov 21 2019, 09:22 AM

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QUOTE(fin8Ex @ Nov 19 2019, 08:42 PM)
due to bad sectors?

but the funny thing is installing older games like GTA V, and the sony centre even run games like diablo 3 and just dance 2016 - it can run
games which are newer and graphic intensive like GT sport and Monster Hunter World: Iceborne not working hmm.gif

ok, will try remove hdd and reinsert it back once they return my poor ps4 pro sad.gif

here is the video link i recorded
https://www.youtube.com/watch?v=-H9XXJTHCLI

https://www.youtube.com/watch?v=YBIA9GO7ZMM
*
about games not sure but I also facing the same prob from time to time but not as bad as you tho. last time it was BFV for me. hard to launch the game and sometimes the game crash frequently too. what I do is deleting the game and reinstall it back with all the new updates. still got the prob but after a new patch the prob gone. I'm using the physical version of the game
RokXIII
post Nov 21 2019, 04:19 PM

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got a question related to the warranty, lets say the PS4 comes with 2 years warranty by default (not using any warranty extension), does the dualshock 4 comes with 2 years warranty? or just 1 year?
XiuKeong
post Nov 21 2019, 04:57 PM

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QUOTE(sonicbull @ Nov 20 2019, 01:02 PM)
Nobody plays star wars: Jedi fallen order?

Graphics not as good as DICE but combat is pretty good and can be a Jedi!
*
Still waiting for mine to be delivered
GamersFamilia
post Nov 21 2019, 06:17 PM

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QUOTE(RokXIII @ Nov 21 2019, 04:19 PM)
got a question related to the warranty, lets say the PS4 comes with 2 years warranty by default (not using any warranty extension), does the dualshock 4 comes with 2 years warranty? or just 1 year?
*
1 year for dualshock 4 wireless controller icon_rolleyes.gif
2 years + 90 days for PS4 console brows.gif

This post has been edited by GamersFamilia: Nov 21 2019, 06:19 PM
playxboxwii
post Nov 23 2019, 12:46 AM

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Hello

Is there anyway to get refund for the ps plus subrciption.. i suddenly got an email and bank sms mentioning tq for the 12month subription ps plus but i swear i think i already turn off auto subcription on ps4

Also.. i got charged rm159.. shouldnt there be 25% discount?? Or 2 months free or something?
GamersFamilia
post Nov 23 2019, 09:54 AM

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QUOTE(playxboxwii @ Nov 23 2019, 12:46 AM)
Hello

Is there anyway to get refund for the ps plus subrciption.. i suddenly got an email and bank sms mentioning tq for the 12month subription ps plus but i swear i think i already turn off auto subcription on ps4

Also.. i got charged rm159.. shouldnt there be 25% discount?? Or 2 months free or something?
*
double check first , if you already turn it off , there is no way for them to renew the subscription devil.gif
playxboxwii
post Nov 23 2019, 11:31 AM

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QUOTE(GamersFamilia @ Nov 23 2019, 09:54 AM)
double check first , if you already turn it off , there is no way for them to renew the subscription devil.gif
*
I did play with the settings long time ago and i remember i untick the option.but maybe that was another ps4 im not sure
This option should be untick by default

Anyway..why didnt i get the extra 2 months on the current offer?
Zeliard
post Nov 23 2019, 02:19 PM

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QUOTE(playxboxwii @ Nov 23 2019, 11:31 AM)
I did play with the settings long time ago and i remember i untick the option.but maybe that was another ps4 im not sure
This option should be untick by default

Anyway..why didnt i get the extra 2 months on the current offer?
*
Current offer means purchase through the promo link. Anything else invalid.
Rhetoric
post Nov 23 2019, 02:41 PM

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got any special discount code for this black friday sale?.

If not just gonna buy GT Sport and UFC3
kueks
post Nov 23 2019, 05:47 PM

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cant even pay via credit card

keep getting credit card expired error

wtf

sonicbull
post Nov 23 2019, 07:23 PM

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QUOTE(XiuKeong @ Nov 21 2019, 04:57 PM)
Still waiting for mine to be delivered
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I died so many times on normal difficulty. Need to reduce difficulty. Total noob
Maxieos
post Dec 1 2019, 08:17 PM

Look at all my stars!!
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How to spot fake ps4 controller without opening the package ?
I know can buy from direct sony store but if buying online like laz how to confirm it's original ? most seller will say ori.
GamersFamilia
post Dec 2 2019, 12:18 PM

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QUOTE(Maxieos @ Dec 1 2019, 08:17 PM)
How to spot fake ps4 controller without opening the package ?
I know can buy from direct sony store but if buying online like laz how to confirm it's original ? most seller will say ori.
*
shopee search for sony shop , heavyarm u garage store , jiro game store , truegamers , game houz , impulse gaming , game mart devil.gif

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