Nexen tyres 165 60 14. Bought 4 units, 1 piece got buldge like this after 6 months. Another piece got same buldge after 8 months. What is the issue? Manufacturing defects? Need spend more money for replacement tho the shop accept trade in, but I still at losses. Fml

This post has been edited by blitzbullet: Jan 2 2019, 12:08 PM

can send to to claim..usually is tyre issue.luck is not on your side.

This. But then TS need to buyer cheaper tyre as replacement 1st while waiting for claim.

Thanks. Good to know its kilang problem, not shop problem.been a regular to the shop so good thing i didnt start scold people.

whats the production date?

according to nexen facebook, malaysia contact
Kai Shen Marketing Sdn. Bhd.
No.10, Jalan Anggerik Mokara 31/56, Kawasan Perindustrian Kota Kemuning Seksyen 31,
40460 Shah Alam, Selangor D.E.
Email:
support@kaishen.com.my
Phone:
+603 – 5121 9232
Fax:
+603 – 5121 7232

http://www.nexentire.com/international/service/guarantee/
What is the adjustment policy & for how long?
Limited Warranty coverage is for a maximum period of 6 years from the date of manufacture or 5 years from the date of purchase.
Any tire manufactured by Nexen tire is warranted with free replacement against defects in material and workmanship for the initial warranty period which is the first 1.6mm (2/32”)of original usable tread or within 12 months from the period of purchase, whichever comes first. (the cost of mounting, balancing and any other service charges including applicable taxes are required to be paid by the owner.)
After the ‘Free Replacement Policy’ expires amount of credit will be determined by the percentage of original tread depth remaining on the tire.

Great info thanks a lot. Mine definitely meet all the criteria. May I know what is normally the time to be expect for refund under warranty? How many months?

better ask the kaishen...i also dunno

It's manufacturing fault.
Can and should make claim against manufacturer, direct or through the shop concerned.
Likely on pro-rata basis.

This post has been edited by zeng: Jan 3 2019, 04:00 PM

No surprise, crap tire.

Lol nexen is crap brand? Thought I'm gonna enjoy some Korean technology. It was my first time bought nexen tho. I've changed to Dunlop j5. Definitely a lot better

For Korean tires, IMHO only Hankook is good enough for now.

Same shit happened. This is 3rd piece by nexen. Last time i replaced 2 unit, so the remaining 2 still being used. This kind of thing only happen when the tyres are put at front wheels. Will never buy this brand again.



Update for the claim, I received claim for the first unit in 5 months, pending for another. Slow claim, crap tyres probably only good for cold climate like korea.

Maybe can consider Goodyear Assurance Tires. 15"-17" Triplemax2 are good all-around tires.

https://www.goodyear.com.my/warranty/worry-free-assurance

Lodging complain with consumer tribunal may speed things up ?

Of the 3 Korean brands, Nexen is the lowest ranking. Hankook/Kumho much better.

I told you already, it's shit tire.😂

to be fair it happened on me or my family member's car with yokohama A drive,conti CC5,gt radial,hankook and kumho ecsta before,so its not isolated to this brand alone

This post has been edited by Valentino46: Apr 12 2019, 06:40 PM

Hmm I've never had a single bulge in more than 30 years driving various cars and tires! But I have only used low end brand once which was GT Radial more than 10 years ago and that was also for a relatively short time before I sold the car. Even for Hankook I only have tried the V12E2, not even their mid range or low end models. The most shit tire I have used in the last 10 years was only the Continental CC series that came stock with my wife's car but they didn't bulge, just shit grip.

Double post

This post has been edited by 6UE5T: Apr 12 2019, 10:04 PM

being a former medical sale rep who was always in rush of time, and traveled the whole peninsular Malaysia through many rural area in hastily fashion covering huge miles at a time can have very different experience