Guys does your speed is this bad in your area?
I have been trying to complain to Digi but no solution is given.
They have been asking me to wait and close my case.
It has been 1 year.
Location: Ampangan, Seremban



This post has been edited by khainiz94: May 15 2019, 05:02 PM

Well it is up to you.
In my case, they also give the same reason but okay la for me.
Only slow at night, morning fast as usual.
I only stay with them due to Digi Rewards.

Don't get too happy.
Later Maxis will fked up the signal later.
I just kena 1 month ago.
The tower down, take almost 2 weeks to solve, but still not solve my signal issue.
Complained many times, including SKMM, but their last answer they cannot find my problem and tell me I am lying and immediately closed the case whereas previously I was getting above 50 Mbps and consistent 3 to 4 bar 4G+ signal. Even with proof of my speedtest history.
Now I have to bear with a bad 4G+ signal around 1 to 2 bar and signal always dropping.
The 4G speed, max 20 Mbps but that is a rare speed for me for the last 2 weeks.
And it can go as low as 2 Mbps on 4G.
So in the end all telcos are sampah.
Now trying to find another alternative.

In my case, they did not tell me anything about improving the signal whatsoever or made a setup to improve the signal.
They only tell me, it is cannot be done, and the signal is like that from the beginning, where previously it was good.
Now I just give up and malas dah nak complain.
Now all the three top telcos are bad in my area.
Previously Maxis was king in my area 24/7, now have to rely on my Digi for a signal in the morning to evening, Yes 4G for night.
Maxis is unusable at night last two weeks. The speed is so bad, even YT is buffering. And my house is not even in a village, it is in a middle of a town.