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 Digi Fans Club & Enquiries V16, Let's Inspire

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jhlou
post Jan 6 2019, 01:22 PM

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Joined: Oct 2004


QUOTE(Chrono-Trigger @ Jan 6 2019, 09:58 AM)
For unlimited digi 28 plan, music freedom , 2.5 GB YouTube per week all gone?

Possible to switch back to digi live?
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+1 interested to find out as well
jhlou
post Jan 23 2019, 01:13 PM

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I'm in Bukit Bintang area.
Very slow connection

QUOTE(miaopurr @ Jan 23 2019, 10:21 AM)
is digi down in KL (KLCC vicinity) right now?
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jhlou
post Jan 23 2019, 05:29 PM

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You can actually Live Chat on their webiste
1) http://bot.digi.com.my/
2) Type Human
3) Enter phone number
4) Will be redirected to another site
5) Click Next and wait for CS to respond

And I have reported the matter
CS saying unplanned maintenance is on going around KL area, until 25th Jan.
Let's see how true is it

QUOTE(miaopurr @ Jan 23 2019, 01:34 PM)
i read their twitter. saying to use digi app to report the problem. but no connection, how to report haha

used to have online chat with human customer service. not anymore i guess.
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This post has been edited by jhlou: Jan 23 2019, 05:30 PM
jhlou
post Apr 4 2019, 01:38 PM

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Joined: Oct 2004


QUOTE(soonwai @ Apr 4 2019, 12:36 PM)
user posted image

A few things to note about Lazada Digi vouchers:
1. Yellow Laz vouchers are out. As already stated here by other users.
2. If you are yellow user and bought Plat & Gold vouchers on April 1st, you can still buy Yellow vouchers. So total 3 vouchers. Yay.
3. As of now, topups with vouchers are working on Lazada app.
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Thanks, successful top up to 2 numbers.

QUOTE(fruitie @ Apr 4 2019, 01:35 PM)
I think the BoS is back now.

The team is looking into the app issue, some are facing slowness while some don't.
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My BOS disappeared once I redeemed my free data

This post has been edited by jhlou: Apr 4 2019, 01:43 PM

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