Am on prepaid digi new best v1 and have been noticing a lot of $ being deducted over the past few months even though I hardly make/receive calls, sms on it. I do not subscribe to any data plan for this.

Is there anyway that I can see how I am being charged for it? Thanks

This post has been edited by abcn1n: Jun 29 2019, 02:08 AM

soonwai, JohnLai Clicked on the link provided by JohnLai. Noticed that basically it goes back to mydigi apps which I have already downloaded. I don't think I ever had an old login, only have the new login for MyDigi apps (which when I log in doesn't show the itemised usage listing).

Is there anyway to solve this or I will just have to call customer service/live chat? Thanks

soonwai Thanks a lot. Went to look and I got a lot of 'off net mo voice' and 'on net mo voice', most of the numbers I don't recognized (will double check the numbers again later). Anybody have this problem? A quick check on the net shows that there are digi customers complaining about this too. Can I get a refund?

Sigh! Feel so cheated. Have been with digi for years and never bothered to monitor until I got digi apps recently and realized I have been topping up so frequently. Guess have been paying lots of unfair $ to digi over the years. Thought I was saving money but ended up was wasting $

This post has been edited by abcn1n: Jun 29 2019, 09:19 PM

YoungMan I don't have internet data for this digi number, so guess won't have PAYU?

JohnLai Do I need to delete APNs since I don't subscribe to digi internet data for this number? If need to delete, how to delete them? Thanks

YoungMan The digi number is inside a non-smartphone. So there's no way I can use internet. Thus, guess am safe on PAYU

Just to share--With regards to your question on whether only Digi does this to JohnLai, well I have unifi data, calls and sms and so far no unusual charges from them.

Have no idea whether number is hacked. So far only recognize 1 number on the 'off net mo voice', 'on net mo voice'. Most of the time I hardly call/receive on this phone, so its pretty safe to say that almost all the numbers are not due to me. Thinking whether to write off the losses and when my credit is up, port to another provider or go and have a 'long talk/fight' with digi/MCMM.


Thanks for the feedback. Now have to be careful with what sim card provider I put in my android phone. Just remembered, I think redone is pretty safe on this so far.

This post has been edited by abcn1n: Jun 29 2019, 10:04 PM

Thanks JohnLai. Guess you mean disabling the APN in the android phone