Digi Fans Club & Enquiries V16, Let's Inspire
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 Jan 21 2019, 04:40 PM
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#1
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Newbie
32 posts Joined: Jan 2017 
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QUOTE(jackoo0oojack @ Jan 18 2019, 11:05 AM) is anyone know the unlimited RM9/unlimited call monthly will renew automatically or just one time deal? Why I am not being offered for such plan? Just checked Digi App only unlimited call weekly RM3 being offered. Can ask Digi to provide this offer to every Digi prepaid user? Why some have & some dont have? |
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Jan 28 2019, 07:00 PM
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#2
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Newbie
32 posts Joined: Jan 2017
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QUOTE(wtw0911 @ Jan 28 2019, 05:39 PM) I did ask her about this method also but it seems like she isn't sure. I asked her if it is possible to take prepaid first during port in and change to postpaid once ported in and take this plan. The answer that she gave is "don't think this is possible". Instead, she suggested to take Digi Postpaid 38 for the first month after porting in and only change to this plan from the second month onwards Don't easily get fooled by her so called "Suggestion". She just want to do your business.Same to Digi Call Center Officer, u can get up to 3 different answers when you called in to ask for 3 same questions from 3 different officers. They are so unsure what they are doing and simply giving advise by asking you to trial & error and then give you bullshit explanation when your trial & error failed (P/S: At your own cost and no compensation) I had bad experiences with the MyDigi app purchases where the call center did not honored what they have promised and ask you to accept their "misinterpretation" with their "sincere apologies" |
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