QUOTE(kbyao @ Jan 23 2019, 01:23 PM)
The speed is extrmemely slow now. 4G is not usable. 3G is very slow. Stupid telco. Going to port out after my contract end.
yup choose one that suits your location the best.Digi Fans Club & Enquiries V16, Let's Inspire
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Jan 23 2019, 01:27 PM
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All Stars
17,497 posts Joined: Feb 2006 From: KL |
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Jan 23 2019, 01:34 PM
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Junior Member
587 posts Joined: Feb 2010 |
QUOTE(kbyao @ Jan 23 2019, 01:23 PM) The speed is extrmemely slow now. 4G is not usable. 3G is very slow. Stupid telco. Going to port out after my contract end. i read their twitter. saying to use digi app to report the problem. but no connection, how to report hahaused to have online chat with human customer service. not anymore i guess. This post has been edited by miaopurr: Jan 23 2019, 01:35 PM |
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Jan 23 2019, 01:37 PM
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Junior Member
172 posts Joined: Sep 2006 From: Penang |
anyone kena charge Value Added Service Ezymobile before? got this surprise billing this month
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Jan 23 2019, 02:17 PM
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All Stars
12,039 posts Joined: Oct 2017 |
Just now at area pudu, kenanga
Full 4G+ singal, very slow, download only 10KB/s |
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Jan 23 2019, 03:14 PM
Show posts by this member only | IPv6 | Post
#325
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Junior Member
230 posts Joined: Dec 2006 |
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Jan 23 2019, 05:29 PM
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Senior Member
826 posts Joined: Oct 2004 |
You can actually Live Chat on their webiste
1) http://bot.digi.com.my/ 2) Type Human 3) Enter phone number 4) Will be redirected to another site 5) Click Next and wait for CS to respond And I have reported the matter CS saying unplanned maintenance is on going around KL area, until 25th Jan. Let's see how true is it QUOTE(miaopurr @ Jan 23 2019, 01:34 PM) i read their twitter. saying to use digi app to report the problem. but no connection, how to report haha This post has been edited by jhlou: Jan 23 2019, 05:30 PMused to have online chat with human customer service. not anymore i guess. |
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Jan 23 2019, 06:33 PM
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Senior Member
1,486 posts Joined: Jun 2005 From: Cyberjaya/Kamunting |
kelana jaya.. very slow and unstable 4G for today..
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Jan 23 2019, 06:36 PM
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Senior Member
2,930 posts Joined: Jan 2007 From: Kolej Universiti Agrosains Malaysia, Melaka |
Digi network must be in poor performance in some parts of KV.
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Jan 23 2019, 07:03 PM
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Senior Member
5,713 posts Joined: Jan 2003 |
Wow..Digi down ..
I am in India now using the India Pass rm25 for 3 day 2GB and 30min. Voice mins: For calls received, and calls made to Malaysia and visiting country. Cannot tether....only usable on phone. Vodafone Operator. If got problem..can dial If you need any assistance while travelling, dial Digi Helpline at *125# (free for first 5 mins). Available 24X7 I call twice to complaint no internet and on 2nd time..i realise off the Data Mobile.....hahaha So..no complaint Digi here at India |
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Jan 23 2019, 07:44 PM
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All Stars
10,820 posts Joined: Jan 2010 From: KL/PJ |
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Jan 23 2019, 08:28 PM
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Senior Member
2,278 posts Joined: Jan 2013 |
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Jan 23 2019, 08:35 PM
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All Stars
10,820 posts Joined: Jan 2010 From: KL/PJ |
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Jan 23 2019, 08:44 PM
Show posts by this member only | IPv6 | Post
#333
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All Stars
17,497 posts Joined: Feb 2006 From: KL |
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Jan 23 2019, 10:01 PM
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Staff
72,792 posts Joined: Sep 2005 From: KUL |
QUOTE(MakNok @ Jan 23 2019, 07:03 PM) Wow..Digi down .. Cannot hotspot?I am in India now using the India Pass rm25 for 3 day 2GB and 30min. Voice mins: For calls received, and calls made to Malaysia and visiting country. Cannot tether....only usable on phone. Vodafone Operator. If got problem..can dial If you need any assistance while travelling, dial Digi Helpline at *125# (free for first 5 mins). Available 24X7 I call twice to complaint no internet and on 2nd time..i realise off the Data Mobile.....hahaha So..no complaint Digi here at India |
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Jan 23 2019, 10:44 PM
Show posts by this member only | IPv6 | Post
#335
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Senior Member
1,304 posts Joined: Nov 2011 |
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Jan 23 2019, 10:56 PM
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Staff
72,792 posts Joined: Sep 2005 From: KUL |
QUOTE(jack2001 @ Jan 23 2019, 10:44 PM) This Monday i went to mid valley, wah the network was practically unusable, especially in shops. The general area was still somewhat ok. I'm working in The Gardens area, so I'm at MV area every working day. Strange though I don't use Digi in office, I didn't hear my colleagues who are using Digi complain. Yesterday we were having lunch at Ying Ker Lou which is just next to Digi Store, most of us on the table were using Celcom and had 2G or no reception at all except for one colleague who was using Digi, she was the only one surfing happily. Maybe because Digi is next door. |
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Jan 23 2019, 11:17 PM
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All Stars
10,820 posts Joined: Jan 2010 From: KL/PJ |
QUOTE(jack2001 @ Jan 23 2019, 10:44 PM) This Monday i went to mid valley, wah the network was practically unusable, especially in shops. The general area was still somewhat ok. try switch to 3G, maybe too many ppl using 4G cause the 4G congestedQUOTE(fruitie @ Jan 23 2019, 10:56 PM) I'm working in The Gardens area, so I'm at MV area every working day. Strange though I don't use Digi in office, I didn't hear my colleagues who are using Digi complain. Yesterday we were having lunch at Ying Ker Lou which is just next to Digi Store, most of us on the table were using Celcom and had 2G or no reception at all except for one colleague who was using Digi, she was the only one surfing happily. Maybe because Digi is next door. Yes the Celcom even worse, that's why I switched to digi |
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Jan 24 2019, 12:59 AM
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Staff
72,792 posts Joined: Sep 2005 From: KUL |
QUOTE(saitong09 @ Jan 23 2019, 11:17 PM) try switch to 3G, maybe too many ppl using 4G cause the 4G congested Well, so far I'm OK with Celcom since company is paying for my bill and comes with 20GB data. If it's at hidden corners in MV, then it struggles a bit. Digi is my personal line which I don't have any active monthly data plan, only to receive calls and SMS on my dual SIM phone. I use Digi Infinite 150 at my house in PJ and it flies here.Yes the Celcom even worse, that's why I switched to digi |
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Jan 24 2019, 08:34 AM
Show posts by this member only | IPv6 | Post
#339
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All Stars
10,820 posts Joined: Jan 2010 From: KL/PJ |
QUOTE(fruitie @ Jan 24 2019, 12:59 AM) Well, so far I'm OK with Celcom since company is paying for my bill and comes with 20GB data. If it's at hidden corners in MV, then it struggles a bit. Digi is my personal line which I don't have any active monthly data plan, only to receive calls and SMS on my dual SIM phone. I use Digi Infinite 150 at my house in PJ and it flies here. Your Digi infinite 150 using in dual sim phone or B618? |
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Jan 24 2019, 09:15 AM
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Staff
72,792 posts Joined: Sep 2005 From: KUL |
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