It wasn't there previously, but now I've both.

A Best Prepaid v4 also has IDDIC, but no FBI. Neither then nor now.

Thanks so much for the info.

Yup, the session expires too quickly. Very irritating.

Is the change of plan option available (yet) in the new MyDigi app? I can't seem to find it.

This post has been edited by RDoe: Feb 28 2019, 11:36 AM

OK, thanks. Was in the old version of the app.

Can't remember exactly where... and now that you've mentioned, there might be a slight possibility it's USSD though I hardly used that ever since I started using the app...

If no one has seen it in the previous app, then forget it. Thanks, anyway.

On the hind side, will be good if they've such features/options in the new app, which will further minimize us having to go via USSD.

Last month or so, Digi told me that I could change a Prepaid Live plan to Prepaid Best. When I checked my Prepaid Best, I saw Prepaid Live and the 28 plan options.

Yesterday when I checked again, there's no option to change Prepaid Best anymore. Has there been a change to their policies lately?

Sounds like something's gone wrong with their (USSD) system and not my plan then. Thanks!

This post has been edited by RDoe: Mar 2 2019, 11:02 PM

No, as I've not decided to change yet. Just wanted to see the options.

Thanks for pointing out about the login session thingy, so glad that the latest update has solved that. And yes, I actually prefer the look of the app now, great improvement!

On my Android phone, I haven't noticed any significant difference in the loading speed between the old and new app.

Tried it on my iPhone X and it's pretty fast, to be honest. Even when I killed the app, which I've a habit of doing. And thanks to the urge to try, I just noticed a 7-day 1GB FOC BoS and grabbed it.

Does Digi Best 2017 still have cheaper call rates to 20 KAWAN numbers (10 Digi + 10 non-Digi)?

If so, where do we enter the numbers? The same ones as My Favorites?

Need patience; I just got it a couple of days back.

I've never actually gone to look, but if you'd tell me exactly where to look, I can help to check in my Gold one.

Not in either, though found Lazada's in Shopping.

Thanks for the tip, though I did scroll down the lists just to be sure.

Wonder if it's worth trying to get up to Platinum now.

This post has been edited by RDoe: Mar 7 2019, 08:40 AM

When I did it the other time on my Androids, it's the password chosen, from what I saw (might or might not have been wrong since I wasn't using my glasses). Password needs (at least) a symbol, capital letter, and 8 digits minimum...

So true!

I was thinking prepaid... then sharing out the credit balance to the other cards.

This post has been edited by RDoe: Mar 7 2019, 10:37 AM

I'd try to get customer service to help me unsubscribe before I reload, because I think there's a risk.

Also you might end up unsubscribing the renewed one...

I'm not saying that they can and are willing, just that I'd give it a try. Explain the situation to them and see if they can help.

Oh, I didn't know about this option too. Good for you to remember about checking any restriction that this option may come with.

As far as I can remember, Digi (and the old Tron) once I unsubscribed the data package, I couldn't access data anymore. Whereas the likes of Celcom prepaid and OneXOX I still could.

Not sure about this one...

I personally feel from what I've been reading these past few days, Digi released this app without completing what they're intending to do. So there are still some features that were in the old app but not added into this new app, before they released it, making us wonder if they've removed such features/options...

This post has been edited by RDoe: Mar 7 2019, 05:04 PM

I'm still having the new version in my Android phones. About 9pm or so just now, used one phone to help my friend set up his new password and also check the contents and offers.

No lag, and all went smoothly.