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 Maxis login page, error ?

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TSkueks
post Dec 29 2018, 02:38 PM, updated 6y ago

Playstation
*******
Senior Member
6,417 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

i used to login via

user posted image


however when i tried to login now, it shows

user posted image

and it says please use valid number??

when i tried to register as new user, it says the number has been registered ??
shakehead.gif
Mirrors_Edge23
post Dec 29 2018, 02:45 PM

Getting Started
**
Junior Member
270 posts

Joined: Apr 2009
From: Subang Jaya


Did you tried to log in using your number or your email address?
SUS2feidei
post Dec 29 2018, 02:56 PM

Ayam tatau, ayam virgin (c)
*******
Senior Member
3,158 posts

Joined: Oct 2013

been like that since Nov....
TSkueks
post Dec 29 2018, 03:52 PM

Playstation
*******
Senior Member
6,417 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

QUOTE(Mirrors_Edge23 @ Dec 29 2018, 02:45 PM)
Did you tried to log in using your number or your email address?
*
cannot login

it says No account found

sweat.gif

when i tried to register as new user,

it says already registered

wtf
Mirrors_Edge23
post Dec 29 2018, 04:24 PM

Getting Started
**
Junior Member
270 posts

Joined: Apr 2009
From: Subang Jaya


QUOTE(kueks @ Dec 29 2018, 03:52 PM)
cannot login

it says No account found

sweat.gif

when i tried to register as new user,

it says already registered

wtf
*
Then need to contact them and ask to escalate a case for you
TSkueks
post Dec 30 2018, 12:59 AM

Playstation
*******
Senior Member
6,417 posts

Joined: Jan 2003
From: -Destiny Island- Status:Online

QUOTE(Mirrors_Edge23 @ Dec 29 2018, 04:24 PM)
Then need to contact them and ask to escalate a case for you
*
yea they sent me a text msg

guess have to wait till monday for someone to call me?

hmm

why is that so, someone hijacked my account? sweat.gif
Mirrors_Edge23
post Dec 30 2018, 06:16 PM

Getting Started
**
Junior Member
270 posts

Joined: Apr 2009
From: Subang Jaya


QUOTE(kueks @ Dec 30 2018, 12:59 AM)
yea they sent me a text msg

guess have to wait till monday for someone to call me?

hmm

why is that so, someone hijacked my account?  sweat.gif
*
They can only call and update you during working days.

I don't know what is the issue for the account but I sensed that they are using a new platform for customers account and there might be an issue during migration

 

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