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received notice from my GE agent:

Special Announcement: Great Eastern Life Malaysia (GELM) extends medical coverage for hospitalization treatment related to Novel Coronavirus (2019-nCoV) within Malaysia

With the concern of outbreak of the Novel Coronavirus (also known as the Wuhan coronavirus), we wish to inform that GELM will waive the “quarantine” exclusion for treatment related to the Wuhan coronavirus in hospitals within Malaysia.

The general exclusion in our medical products referring to communicable disease requiring quarantine is as follows:

“…and any communicable diseases required quarantine by law.”

This means that we are extending our medical coverage to customers who require treatment related to the Wuhan coronavirus for treatment in hospitals within Malaysia.

Dear valued Customers and Partners,

In view of the recent outbreak of Novel Coronavirus (2019-nCoV), we would like to assure that AXA Affin General Insurance will extend coverage to cover treatments and/ or hospital admissions (applies to all our medical products) related to 2019-nCoV infection within Malaysia.

As our valued partners and customers, your well being is our paramount concern and we urge you to take preventive measures to protect yourselves and your family.

For any Medical Assistance, please contact the respective TPA’s call centre:

Asia Assistance: + 603 7628 3730
MediExpress: 1-300-80-0020
MiCare: 1-300-88-9979

Should you require any further clarification, please contact Customer Service at 03-2170 8282 from 8:30am to 5:30pm, Monday to Friday.