Hi, I got the same letter of consent to upgrade my Great Protectlink Insurance to the Smart Medic Extra as well.

Can I check if I confirm the upgrade, can I know if the Cost of Insurance will be exactly the same as buying the new Smart Medic Extra policy?

Hi ckdenion, thanks a lot for your clarification.

With the exact same plan, life, CI and Rider, if buying new GE policy the premium quoted by agent cost is RM3000, but upgrading quoted by GE service center is RM3,600, does it mean more money is allocated to investment account if paying RM3,600 premium?

Understand that, however if I upgrade directly from GE by sending the letter of consent, there should be no commission right?

So what if I am paying RM3,600 premium, where will be the rest of the money go besides investment account?

I did not have the finance table so I really do not know how is the premium allocation.

I'm just wondering even if buying new policy through agent, if I opt to pay higher premium then the extra money after deducting the cost of insurance will go into the investment account, so it can be sustain longer

The policy was bought in 2004 call Great ProtectLink.
I forget to mention that I do not have servicing agent anymore and only allocated to branch.

Does the branch get commission too?

The servicing agent in my e-Connect is KLUANG Agent No. 0091700 Consultant No. 0091700.

So really not sure if anyone getting commission, or it will just go into my investment account after deducting the cost of insurance.

Even calling the service center they can't answer me as well.

[quote=ckdenion,Feb 21 2020, 04:17 PM]
This is the first time i encounter such cases whereby no agent under your policy. you are based in Kluang? if that is the case, best solution is to go to customer service with an agent (any agent that is willing to help you without getting any benefits). If you are based in KL then i can help you with that to get your concern clarified through the customer service.

It should be very common when the agent has left the company then it will assign to the branch right?

I am based at KL, I did walk into the Great Eastern office at Ampang to request the upgrade on last month.

Back to my main question is that if I agreed to upgrade the policy by returning the letter of consent, after deducting the Cost of Insurance the balance of the premium paid will be allocated into the investment account right, more amount is allocated compared to getting new policy.