This I concur... the Tong family are a rare breed of honest and principled businessmen; and they’re very detailed (in every sense).

To answer from a buyer’s perspective:

1. Generally good, one of the better ones out there.
2. Depends on which product type; a same precint can have multiple sub-contractors. Semi-D which I purchased, I would rank 8.5 out of 10 in terms of built quality.
3. Service is above average, provided your PIC is good. Else, you can lodge a complaint with their boss and things would change; pretty fast I would say.
4. Rectification is generally fast, IF you follow up constantly.
5. Buyer’s rating: before collect key: 8/10. After: 7.5/10.

This post has been edited by brando_w: Jan 10 2019, 11:53 AM

SCM Property Services should take over control of EW’s property management arm... the latter’s quality of work is disappointing to say the least.