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Abnormal Data Charges, Please solve it ASAP
jusbella
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Dec 17 2018, 10:22 PM
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Actually u can call maxis/hotlink centre to disable ur mom sim for data usage.
All the while its happen for all telco...
This post has been edited by jusbella: Dec 17 2018, 10:23 PM
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TSZayn Chew
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Dec 17 2018, 10:25 PM
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New Member
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QUOTE(jusbella @ Dec 17 2018, 10:22 PM) Actually u can call maxis/hotlink centre to disable ur mom sim for data usage. All the while its happen for all telco... Do your mean dial 123 on Maxis number? I also curious why this will happen because on old SIM this never happen once switched to 4G then this starting to happen.
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TSZayn Chew
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Dec 17 2018, 10:25 PM
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Double post. Deleted
This post has been edited by Zayn Chew: Dec 17 2018, 10:26 PM
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jusbella
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Dec 17 2018, 10:36 PM
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QUOTE(Zayn Chew @ Dec 17 2018, 10:25 PM) Do your mean dial 123 on Maxis number? I also curious why this will happen because on old SIM this never happen once switched to 4G then this starting to happen. Old SIM lack of some old technology like 4G/3G. So probably ur old sim is 2G only which made for calling only. Anyway yes u can try call using 123. Or else u also can use other phone to call. And force them to disable ur sim data usage can already.
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TSZayn Chew
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Dec 17 2018, 11:07 PM
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QUOTE(jusbella @ Dec 17 2018, 10:36 PM) Old SIM lack of some old technology like 4G/3G. So probably ur old sim is 2G only which made for calling only. Anyway yes u can try call using 123. Or else u also can use other phone to call. And force them to disable ur sim data usage can already. Alright thanks for info
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TSZayn Chew
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Dec 19 2018, 01:32 PM
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New Member
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Issue solved Maxis customer service told me to set network preferences to 2G network. Hope this solution will help others.
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jusbella
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Dec 19 2018, 01:56 PM
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QUOTE(Zayn Chew @ Dec 19 2018, 01:32 PM) Issue solved Maxis customer service told me to set network preferences to 2G network. Hope this solution will help others. This might solve nor temporary solve. Sometimes u went to area that using 3/4G then you will totally had no line. So the best solution is force them disable ur number for internet (data) usage.
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TSZayn Chew
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Dec 19 2018, 02:01 PM
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New Member
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QUOTE(jusbella @ Dec 19 2018, 01:56 PM) This might solve nor temporary solve. Sometimes u went to area that using 3/4G then you will totally had no line. So the best solution is force them disable ur number for internet (data) usage. Omg I thought area with 3/4G supposed to have 2G also?
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jusbella
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Dec 19 2018, 02:06 PM
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QUOTE(Zayn Chew @ Dec 19 2018, 02:01 PM) Omg I thought area with 3/4G supposed to have 2G also? Some yes some might not.
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westlife
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Jan 13 2019, 10:51 PM
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QUOTE(Zayn Chew @ Dec 19 2018, 01:32 PM) Issue solved Maxis customer service told me to set network preferences to 2G network. Hope this solution will help others. set to 3G worked also. it is better to set to 3G instead of 2G. good example is that if you go to lion city, set to 2G u will have no roaming becos lion city has no more 2G network.
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TSZayn Chew
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Jan 17 2019, 12:27 PM
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QUOTE(westlife @ Jan 13 2019, 10:51 PM) set to 3G worked also. it is better to set to 3G instead of 2G. good example is that if you go to lion city, set to 2G u will have no roaming becos lion city has no more 2G network. Alright I’ll try later between thanks for the info.
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