No use since police usually don't do anything. That's mostly correct to most people

But many agency still needs the police report done to build up the statistics. If only you can make police report online.

In the end, BNM said, no police report, nothing had happened, no one lost their money. For agency like BNM to actually make an official report saying CIMB screwed up in 2018, they need to be based on something, like the police report, the MCMC report, the TTPM cases, etc.

So make those police reports. Then, next year BNM can publish official report, CIMB screwed up in 2018. This much CIMB customers/account holders lost this much money. Also this much customers confirm/testify can login with incorrect password. In order for agency like BNM to acknowledge that CIMB screwed up is official reports by customers, that is police reports and the likes.

Even though bank customers knows they have been wronged by the bank, without official reports, BNM can only say officially no customer has been wronged by bank, because no reports were filed by the customers.

No official report, nothing had happened according to government agency. You know how Malaysia is, sometimes they are too rigid and fixated on formalities.