Ugh, Xiaomi had give out official statement regarding this matter in their official FB page. It is definitely original as long as you buy directly from official Xiaomi channel.

It is due to a kind of software bug that make Wechat pay cannot be use. If u are so unsure your Poco F1 is still 'virgin', you can install "Root Checker" app or try to run any app that require rooting.

Poco F1 is a high demand smartphone. Stock might not be enough, therefore they bring here the sets meant for Indonesia ( Xiaomi, Poco's parents company, has a factory there, and Indonesia is the closest country to Malaysia ).

Poco F1 although seems great when looking at the specs, is actually not one expected it supposed to be (Please, don't counter argue by using its price as the argument point. It's no use to have such high specs but performance and quality is not up to mark). If you still in doubt, just return it while you still can and bought another smartphone that is true to itself.

Yes, the agent you had contacted is correct.

The 2 pins one usually sets came from Indonesia. Please, keep
safely the received invoice as proof of purchase in case you have some discord with the SC while claiming for warranty. Having an unboxing video is great too .

U r welcome.

This post has been edited by QWERTYUIOP12: Dec 13 2018, 09:31 PM

They will send a softcopy through e-mail (if you did registered one). If still not receiving any, you can ask for it from the CS.

This post has been edited by QWERTYUIOP12: Dec 14 2018, 07:10 AM