Do not use their services please. I used to use it for urgent small shipments, they used to be good. Nowadays they work with a different courier. They have extra hidden charges and the process is really really slow because of that. Customer service is also a joke. They claim extra "processing fee" is charged by Malaysia customs, but when I ask the invoice from Malaysia customs and not from them, they say they do not have 1. So it is just a hidden fee that they have and it slows down the process by a lot. Use MyUS instead or PlanetExpress