Is this new?
Hinting us that top up fee is coming soon?

i hope using grab maybank cc no need fee...

if the top up limit is 1.5k daily and the maximum amount of money that the wallet can hold is 1.5k. Then how can I use grab to buy for example Samsung phone from Samsung online store? Why the wallet only can hold 1.5k?

The answer is you cannot. I tell you a funny story. I tried to buy something that's only rm1200 last week, but Grab rejected my top up. They said based on Grab's super intelligent risk management engine and my spending patterns the system rejected my top up to avoid potential fraud or other risks. So don't say rm1.5k, even rm1k might fail you when you want to use it.

GrabPay is only for small time purchases. Wait for their Digibank initiative.

Looking at what happened to SEA limited as well as Grab's IPO, i feel like I needed to spend off the points.

Yes, use Bigpay or any prepaid card will do.

No need to cancel, as long no money or little balance inside then it's fine. Just keep and topup whenever you need to use.
Last time Gopays also have virtual card, not sure if it is still usable now.

can i still redeem point to pay for electronic appliance? like iphone? any store accept it?

Bad news for Grab cc (1x grab points 1 april onwards)

REVISED FEATURES FOR THE MAYBANK GRAB MASTERCARD PLATINUM CREDIT CARD

https://www.maybank2u.com.my/maybank2u/mala...m-revision.page

my mom's grab account suddenly got suspended out of the blue today..

when try to login it says due to suspicious activity and ask to submit appeal form.

contacted grab on fb/twitter and they gave the reason account got suspended because "system detected multiple IDs being created on same device". They cant do anything and ask to wait for the appeal team to get back to her within FIVE days.

and i know for a fact that is bullshit already, my mom is 60+ years old.
1) she dont need to create multiple grab, she is a frequent grab user who have been using the very same account since day 1 of joining grab since 2017/2018
2) she dont even know how to log out of her current account let alone make "MULTIPLE IDS".

both of us are furious about it. because she needed to use her grab just now and suddenly found out suspended so cant use and she had to contact me to get help for her. This is so fucking inconvenient and stupid. I really feel like fucking grab up. But here's the thing, you cant even fucking contact them other than through social media which they take ages to reply.

Absolutely bullshit man. and damn wasting people's time.

is there any way to contact grab CS other than through their
fb/twitter?? Talking to them on there is so slow nothing going to be done.

i tried calling hotline but it need some generated number from the app.

will do that later if really still cant get through to them, i am currently busy thats why i cant do it now.

but i find it really stupid you have 0 ways to contact grab's CUSTOMER SERVICE other than through in-app.

what if your phone got lost and you are worried someone found your phone and abuse your grab wallet or something??

really damn stupid sia.
firstly, i know its a no-no to log in dff grab account on one device, so no. nothing like that was ever done.

my mother's phone only access my mother's own grab account.

on that note: this also means the account never logged out from her phone, hence thats why the claim they say multiple IDs being registered under same device i know its bullshit already. If my mother never log out of her grab app how to even create multiple IDs, not withstanding the fact she isnt even tech savvy enough to know or even want to do this thing in the first place.

btw, this morning her account was still fine when she used it to check grab car price to somewhere. In the afternoon just now only when she want use then found out the app stuck, so she went playstore to update the app. After updated the app when try to open again then found out it got auto logged out. then when want to log back in only receive the account suspended due to suspicious activity message

No, and no.

If other device want to login to her grab account will receive SMS OTP on her own phone right for verification before can even log in...?

So no, nobody attempted to login to her account as well.

and that was my point: how to contact grab CS in a faster non time wasting way.

You are the one who theory crafting why this why that (btw you work for grab issit, defending them so hard? grab is some saint company that doesnt make mistake? i search for account suspend in this very thread also can see others who got suspended and then unsuspended later on, seemingly having done nothing wrong either).

I dont need your troubleshooting as I already got the reason from them on why the account was suspended.

I know it is bullshit cause the reason they gave is highly unlikely that's why i want to speak to them to get more clarification regarding this. Because being suspended for up to FIVE days for them to investigate whatever tf is going on is hurting their own customer who did not do anything wrong. Furthermore, said customer have vouchers expiring in few days time. If unable to use on time and when account finally unsuspended i want to ask will they compensate all those or not. That is the reason i want to contact CS.
inb4 you go do even more mental gymnastics to come up with a theory on why so and so happened.

At the Grab app, how to leave a note to the restaurant/merchant?

If you use Grab (or any e-wallet) to pay at shops, do the shops pay a fee to Grab like 1%?

Some shops still prefer cash payment. So maybe Grab gets some fee from shops.

i actually want to subscripe the grab unlimited for 1 month, but dont know why it deducted my acc for rm47.90  which is 1 year. can i cancel the subscription and get refunded?

thanks for info. may i know where to find this?

Why shopee can withdraw grab food cannot why

Which is the best credit card to reload Grab ewallet. PBB Visa Signature seems to exclude eWallets for cashback