
GrabPay E-Wallet by Grab
GrabPay E-Wallet by Grab
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Feb 22 2022, 01:06 PM
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#21
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Senior Member
3,076 posts Joined: Dec 2007 |
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Feb 22 2022, 07:30 PM
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#22
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Senior Member
3,076 posts Joined: Dec 2007 |
QUOTE(ziling60 @ Feb 22 2022, 06:35 PM) It appeared to be quite unethical. It was mentioned that 1 sen is an introductory price for first 3 months and they should stick with the original TnC. Now some users have not even passed the 3 months mark and then they saw increasing users on this program and they decided to hike the price to 99sen. They did follow their FAQ & T&C, no?![]() ![]() This post has been edited by talexeh: Feb 22 2022, 07:31 PM |
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Feb 22 2022, 07:33 PM
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#23
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Senior Member
3,076 posts Joined: Dec 2007 |
QUOTE(rojakwhacker @ Feb 22 2022, 06:01 PM) Forcing users to take it or leave it with RM0.99 every month starting March 2022, once unsubscribe and new subscribed month will be charge at RM7.90 per month. I don't know if it's just me but I think the 99 cents promotional price is only applicable for the month of March. |
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Feb 22 2022, 08:07 PM
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#24
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Senior Member
3,076 posts Joined: Dec 2007 |
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Feb 23 2022, 11:18 AM
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#25
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Senior Member
3,076 posts Joined: Dec 2007 |
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Feb 24 2022, 11:36 AM
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#26
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Senior Member
3,076 posts Joined: Dec 2007 |
QUOTE(CoolCatToM @ Feb 24 2022, 11:16 AM) First subscription was 24 December 2021. I remember I see 1 sen for 3 months... But cannot really remember already. Most likely is this issue:Contacted Grab Support Specialist, they escalated my case to other team. They will email me later. ![]() MGM liked this post
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Mar 14 2022, 03:29 PM
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#27
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Senior Member
3,076 posts Joined: Dec 2007 |
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Mar 15 2022, 02:01 PM
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#28
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Senior Member
3,076 posts Joined: Dec 2007 |
QUOTE(msa9696 @ Mar 15 2022, 01:02 AM) This is what I got from Grab, many times already I've never bought from GrabMart but I shared similar sentiment when it comes to GrabFood. This is the one of the reasons why I rather order McD from GrabFood instead of McD themselves; the factor of insurance.1) GrabFood - feedback not enough soup, full refund - delivered wrong item (ie mee hoon instead of mee), full refund - whole cake just slightly damaged, full refund 2) GrabMart - wrong description (ie written 200g but delivered 180g, it's actually a typo) - full refund - milk close to expiry - full refund What I realise is, those they have discretion, they will just refund instead of offending customers, afterall it's really easy for them to just refund no need argue with customer Probably more complicated issues or those they can't really solve or don't understand, they will ignore So far I got many calls from Grab after feedback in app, without me calling them, many times they called to apologise and straight offer refund without me asking Whenever I call Grab, if they cannot solve my issue, I will ask for a manager call back, the manager never failed to call me, and most are very professional I will suggest if they can't solve your issue, ask to speak to the manager. Compared to so many others (banks, other e-wallets, etc), where their superior almost certainly refuse or so coward to speak to customer, grab's supervisor or and manager are so much more professional and will attend to me, they will not hide behind the staffs. Compare to boost, tng, shopee etc customer service I can really vomit blood |
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Apr 4 2022, 11:10 AM
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#29
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Senior Member
3,076 posts Joined: Dec 2007 |
QUOTE(MGM @ Apr 3 2022, 08:52 PM) Not only pick up discount reduced to 15% from 35%, They changed the non-applicable time for the 50% off hot deals voucher. IIRC, it used to be from 6pm but last weekend, it was changed to 4.30pm onwards.This evening cant even use the 50%/42%(capped at rm8.50)min spend rm20 voucher for "delivery now" and scheduled delivery is next day, can only use 38% min spend rm25 and delivery charges almost doubled. Because of Ramahdan? |
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