QUOTE(1wildcat1 @ Jun 8 2020, 05:45 PM)
Anyone encounter the following bug:
1) I scan merchant QR code
2) select pay with grab points (5000 points ~ RM30 discount)
3) select confirm pay with grab points
4) payment deducted from grab wallet, grab points still the same.
Basically the paying with grab points function doesn’t work. Happened twice to me
Basically the same thing happened to me. I DM the CS, they say please take screenshot of the error.
Then i say how the fcuk can i take screenshot of no error at all.
Ask me do screen recording when make next payment. So cb. If they just forward it to it dept, they have the dummy code to reperform based on my steps to identify the error. But malas. Somemore now scanning merchant code is limited, now almost everywhere integrate it with their POS system.