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 GrabPay E-Wallet by Grab

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fruitie
post Oct 16 2020, 02:43 PM

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QUOTE(crusher @ Oct 16 2020, 02:23 PM)
It is for online transaction. To be exact, motor car insurance. However, the transaction fail to go thru due to over RM 1K according to grab customer service
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Maybe they have closed the loophole but I did pay >RM 1k on multiple occasions though it also mentioned RM 1k max back then.
fruitie
post Nov 1 2020, 12:31 AM

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No issue as well, smooth transaction and got my voucher.
fruitie
post Nov 1 2020, 12:32 AM

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QUOTE(Kyan0411 @ Nov 1 2020, 12:31 AM)
Im successful with both HSBC and SC
But after that, all my reload with PB VS failed..
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HSBC still has the GrabFood voucher promo right?
fruitie
post Nov 1 2020, 12:35 AM

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QUOTE(Kyan0411 @ Nov 1 2020, 12:34 AM)
Yes.
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Thanks got my RM 15 voucher too.
fruitie
post Nov 1 2020, 01:53 AM

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Just now it was smooth as I managed to reload with SCB and HSBC. I wanted to reload with UOB YOLO and failed twice for RM 150. However, it went through with RM 30.

Then wanted to reload RM 100 using SCB, failed for both saved LFC and JustOne. Then re-attempted again with lower amount - RM 30 but this time failed as well.

All failed transactions came with successful SMS from respective banks but I know they will be reversed later or few days later. This shouldn't be a big issue.
fruitie
post Dec 1 2020, 12:39 AM

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Reloaded RM 100 each using SCB and HSBC card and got the respective vouchers. thumbup.gif
fruitie
post Dec 1 2020, 10:52 AM

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QUOTE(coolguy99 @ Dec 1 2020, 08:33 AM)
Almost missed out on the SCB top up if not for your reminder haha  biggrin.gif
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Sadly, it is the final month now.

QUOTE(wjchay @ Dec 1 2020, 10:42 AM)
Hi all, how do I live chat with grab? I can't find this option in the app anymore. CS email support.my@grab.com also bounced back.

I topped up to grab pay early morning, got unsuccessful message, but bank captured the transaction as successful :-(

Thanks in advance.

Edit: I use the call us function, but the CS asked me to use help centre instead!
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No worries, it will not be charged to you eventually. smile.gif I got that every month. laugh.gif
fruitie
post Dec 1 2020, 11:18 AM

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QUOTE(rojakwhacker @ Dec 1 2020, 11:00 AM)
Was this the first time, Grab pay have this type of campaign? Would hope to have it again in next year?  biggrin.gif
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It has been extended at least twice already, not sure if it will be extended again. Prays hard. biggrin.gif
fruitie
post Dec 27 2020, 04:35 PM

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QUOTE(Jesse0916 @ Dec 26 2020, 10:05 PM)
Anyone received message below?
Grab deactivated my account despite I explained to them that I just help my relative to go through IC verification due to fault of her camera & login to my mobile phone.

------------------------------------------

RM0 It has come to our attention that there have been suspicious transactions on your Grab account, which is in breach of the Passenger Terms of Use. We have conducted an internal investigation of such transactions and regret to inform you that due to this breach of the Passenger Terms of Use, your appeal is unsuccessful and your Grab passenger account will remain deactivated. At Grab, we aim to provide a safe environment to our Passengers and Grab Driver-Partners. For more information, please refer to our Passenger Terms of Service. Thank you.

------------------------------------------

Grab didnot bother about my appeal & explanation since 2 weeks ago.


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What have you done besides doing the verification for your relative?

This post has been edited by fruitie: Dec 27 2020, 04:37 PM
fruitie
post Feb 18 2021, 10:48 AM

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QUOTE(snowswc @ Feb 16 2021, 07:30 PM)
But too bad iOS user can’t download elinking.
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I was an Android user so had it on my previous phone, now switched to iPhone, also lazy to install back on my secondary Android phone. I do agree, iOS users should have another Android phone. Cheap one will do. biggrin.gif
I only have like RM 5 or lesser in the credit balance. Maybe will reinstall again to start using it.
fruitie
post Feb 19 2021, 02:54 PM

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Truth be told my main account was banned few years ago when I tried to harvest for free Grab rides vouchers. tongue.gif Those no. belong to me but I logged out and logged in again with different no., next thing I knew my main account was banned. laugh.gif

I did appeal and whatnot, it took more than a month for them to reinstate my main account. Then, I only managed to use for a while and system banned my account again. So, they helped me to unban again and it took another week but not sure what they did but I'm OK now. No more problem.

Don't dare to do hanky panky stuff anymore because it is really not an easy process. I lent one of the no. to my foreigner friend when she was in Malaysia and she cannot register a Grab account with it, no OTP can be received. At first we didn't know what happened until I recalled that incident in the past. tongue.gif
fruitie
post Mar 1 2021, 12:04 AM

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QUOTE(goliath @ Feb 28 2021, 11:05 PM)
if I have saved the HSBC card beforehand and reload later, do I entitled for the RM15 voucher? Or must I remove it and opt to save the card details later when reloading?
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Yes. Saved card. No need to do anything anymore.
fruitie
post Mar 1 2021, 12:08 AM

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Got all my vouchers for reloading with HSBC and SCB card.
fruitie
post Mar 11 2021, 03:55 PM

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QUOTE(lilsunflower @ Mar 11 2021, 03:44 PM)
Yeh, I'm verified, one account on phone, and never even log in/log out of that account.

Their "reminder" seems to be specifically targeting those using more than one account per device, but I don't know if it extends to other potentially "aggressive" behaviour. For example, I load my Grab account using my MBB Grab card, then transfer credit to family members as they don't have MBB Grab (which gives one of the best yield out of all CCs).
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I also receive this "reminder". I guess it is for everyone, later I will ask my sister as well if she has received it.
fruitie
post Mar 11 2021, 05:18 PM

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QUOTE(ericlaiys @ Mar 11 2021, 05:16 PM)
dont say i dont tell u!!! mean they are hunting those with 2 account. beware!
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Not really. I only have one account and only one no. logged into this device.
fruitie
post Mar 11 2021, 05:21 PM

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QUOTE(ericlaiys @ Mar 11 2021, 05:19 PM)
good boy. it is for those got 2
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In short, it should be everyone got this message and not targeted group. So nothing to be overreacting about. smile.gif
fruitie
post Mar 21 2021, 11:12 PM

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QUOTE(cucikaki @ Mar 21 2021, 10:08 PM)
Where to pay TIME Internet Bill to still earn 3x grabpoints?
Time website - unsure
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Still got 3x on 1st March.
fruitie
post Apr 1 2021, 11:18 AM

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QUOTE(ckokwei @ Apr 1 2021, 11:17 AM)
Hello guys. i reload grab wallet via credit card , and grab show unsucessful, but credit card is charged. May I know how do i report this ? Is there any email for me the email grab ? i call grab he ask me to send informtion at help center. but i cant find place to let me filled up information.
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The charges will be reversed automatically later, monitor your transactions list in coming days.
fruitie
post Apr 8 2021, 11:15 AM

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QUOTE(thankyou @ Apr 8 2021, 11:01 AM)
Just received notification during topup mentioned wallet fund cannot be transferred to 3rd party if top-up with credit card...

I use this a lot especially transfer to sibling's account...
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Really? I also transferred a lot to my sibling's account for them to spend on my dad's hospital rides.
I just transferred once last night... sad.gif
fruitie
post Apr 9 2021, 12:02 AM

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QUOTE(msa9696 @ Apr 8 2021, 11:26 PM)
I didn't receive notification but they block my transfer to my mom's account, damn stupid. Same here, I transfer regularly, because I use both accounts to buy food, make payment, etc.....just to keep both account Platinum status active and the points expiry.....also to redeem more pointsback voucher since now they always limit to 2 vouchers per account.....

They shouldn't simply block, it makes sense for family members to transfer between account la....unless transfer to many different accounts consistently then they can suspect we sell credits
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I just tested RM 10 to my sister, she’s my usual credit recipient, still OK. She still receives and no block for my case, for now.
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