My number is 017-6517143, kindly stop this unlawful subscription that violate our term of usage. Never did anything to subscribe and now RM4 gone. Please refund, thank you.

Call your telco and report.

Also check the permission of the apps you installed and see if they are allowed to read and send sms.

Nowadays this is very rampant.
Within 2 weeks, I received 2 of such scams.
Called 123 to report and claim back the money.
They said they will not return the money if it happens again.
They care blaming us for this type of scams.

I wonder if whatsapp is the one selling out their client database, cause I only installed whatsapp, instagram, facebook and line.

Got conned again RM4, total RM8. Where I did nothing, any Hotlink admin care to explain?

reflash your phone? maybe kena virus.

You sure it really did charge to your phone bill?
Or is it just a phishing SMS to click the link?

This is a fresh reset and since then I did nothing except downloading app like FB, whatsapp, insta from playstore

Well I hope it is a phishing SMS but it is not

Call up Hotlink 123 to report this scam immediately.
Tell them to stop all these scams and refund all those charges.
They always blame the users for clicking those links while surfing the internet.

bro i found this info from previous thread quite same case as you.



https://forum.lowyat.net/topic/3724894/all


Maxis rep from the thread said "Pls reply STOP ALL to the sender to stop the services. You should receive SMS notification once cancellation is successful. "


try, maybe can solve your issue

You still have to call Maxis to get back your money.

It is disturbing to know RM16 has been taken out of my balance without me knowing. And I message the Maxis rep here and silence is my answer from.

Update : Miraculously I received a SMS from 32400 so I can stop it. Adding salt to injury I need to spend 15cent to cancelled a subscription I never subscribe which scammed me RM16.

This is after I submitted a complaint to MCMC, but I still need my money back

just curious..why didnt stop it immediately once u notice it on the 1st time...it is obviously a scam and happen quite some time

The problem is that I barely use this number and this number was to used as backup. The moment I realized they already scammed me RM12. Also to stop it you will need to know their shortcode "PIEH"

Below is the reply from Maxis,

The service is provided by MACRO KIOSK BERHAD with shortcode 32400 and service requested: pieh. You may request the company to block & refund it to you. Contact: support@macrokiosk.com, 0321643273.

is it possible just make a police report under 'pengubahan wang haram'..let them be friend with najib later in prison...ok joke aside ..police report??

Well for start I have made a report to MCMC, send my email for asking for refund on MACRO KIOSK. Will update what is the reply from them here, hopefully this can benefits people like me.

Blardy hell why did they allow such thing to happen? My wife number also kena such thing recently , hv to call up maxis and maxis ask to call macrokiosk to ask for refund. Now still pending refund , they say will refund within 15 working days.

As you have said it, they will do a "goodwill" refund to me 15 working days. Thats, 3 weeks.

Reply from macro kiosk;
Kindly be informed that we had raised a goodwill refund with amount is RM12 and the process will take 15 working days.

Blardy scammers really. Imagine most of the ppl don’t claim from them. Earning such haram money seriously.
Maxis pls be serious is this issue.

No, they don't do that. They'll be shooting themselves in the foot if they did that.

What phone are you using, or have previously used with this SIM card? Some cheap phone makes are preloaded with bloatware that is baked into the ROM.

This post has been edited by techm: Dec 17 2018, 05:35 PM

This macro kiosk memang has a history of all these spammy malicious advertisements for Rm 4 smses and apps.

Really teruk those fellas. Because of people like them, those trying to provide legit SMS services kena burn also

This post has been edited by techm: Dec 17 2018, 05:37 PM

i using u mobile also kena that kind of scam and i did complain to CS then they help me do refund the amount charged but SST still charged in my bill...

this one similar to the famous macrokiosk

https://forum.lowyat.net/index.php?act=ST&f...0#entry94245334

2019 and this company still got like this



https://www.focusmalaysia.my/Snippets/macro...iptaan-malaysia


if u u see something like this in your bill
MACRO SMS 0321643273 32278

the trick? they will send you sms like this

RM0.00. Subscription Reminder. No subscription fee. Price: RM3.00/SMS. 15SMS/Month. Auto renewal on 03/09/19 unless cancelled. To cancel, send STOP AA to 32278.


if u dont send the stop sms , well, they will keep charging you.

see here
https://micp.maxis.com.my/bmgcrm/getReportPage.do


check how many $$$$$ they made . see if u number are there


btw every info I obtained here is legally available from the public domain

https://micp.maxis.com.my/mcp/mcpuser/ecpSMSRatesAction.do

MCP Premium SMS - Rates & Charges
1. Short Code Charges
MCP programme requires Content Provider to acquire a short code. The charges for short code are:
One time set up fee of RM2,000.
Monthly Rental RM500 per short code.

2. Transport Fee


Fixed at RM0.15 per Mobile Originator Message. Maxis retains all Mobile Originator Message charges to customers.

3. Content Fee


Content Fee can range from RM0.30 to RM10.00.

The premium Mobile Terminator Message is shared between Content Provider and Maxis with the following apportionment:
58% received by Content Provider, and
42% to Maxis.


Example:
If content provider charges RM1.00 for a mono ring tone,


Customer pays RM1.15 (Mobile Originator Message of RM0.15 + Mobile Terminator Message of RM1.00)
Maxis gets RM0.57 (RM0.15 from the Mobile Originator Message + 42% of Mobile Terminator Message)
Content Provider or aggregator gets RM0.58 (58% of the Mobile Terminator Message)


Each month, MCP is entitled to send (to MCP’s client) an equivalent number of Mobile Terminator (MT) message(s) for every Mobile Originator (MO) message(s) received from MCP’s client (with no premium value attached) at no cost. Excess total number MT messages for that month will be charged based on band of use as per Bulk SMS pricing table below:

Band of Usage Unitary Price Per SMS (RM)
First 0 – 25,000 0.095
Next 25,001 – 50,000 0.085
Next 50,001 – 100,000 0.075
Next 100,001 – 250,000 0.065
Next 250,001 – 500,000 0.055
Next 500,001 – 3,000,000 0.050


Example:
If 21 MO messages are received by a particular MCP for the month of June, that MCP is entitled to send 21 MT messages for free during the same month at no cost. The 22nd MT message would be charged.


--------

For those who thinks telco should not be blamed for the wrongful charges, THINK AGAIN!

Who can we make the complain to?

MCMC or consumer right? they are doing nothing but like mosquito to suck blood one by one.

for a start

CUSTOMERCARE@maxis.com.my
aduanskmm@mcmc.gov.my

get your itemized bills, then lodge an official complaint