My number is 017-6517143, kindly stop this unlawful subscription that violate our term of usage. Never did anything to subscribe and now RM4 gone. Please refund, thank you.
32400 Subcription RM4 gone without knowing, SPAM & SCAM Subcription
32400 Subcription RM4 gone without knowing, SPAM & SCAM Subcription
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Dec 2 2018, 09:52 PM, updated 6y ago
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#1
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Junior Member
68 posts Joined: Nov 2008 |
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Dec 2 2018, 10:13 PM
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#2
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Junior Member
120 posts Joined: Nov 2007 |
Call your telco and report.
Also check the permission of the apps you installed and see if they are allowed to read and send sms. |
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Dec 5 2018, 11:07 AM
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#3
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Senior Member
3,067 posts Joined: Jan 2008 |
Nowadays this is very rampant.
Within 2 weeks, I received 2 of such scams. Called 123 to report and claim back the money. They said they will not return the money if it happens again. They care blaming us for this type of scams. |
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Dec 5 2018, 02:35 PM
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#4
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Junior Member
68 posts Joined: Nov 2008 |
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Dec 13 2018, 12:00 AM
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#5
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Junior Member
68 posts Joined: Nov 2008 |
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Dec 13 2018, 12:03 AM
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#6
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Senior Member
2,850 posts Joined: Oct 2005 |
reflash your phone? maybe kena virus.
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Dec 13 2018, 12:05 AM
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#7
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Junior Member
48 posts Joined: Mar 2007 |
You sure it really did charge to your phone bill?
Or is it just a phishing SMS to click the link? |
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Dec 13 2018, 12:09 AM
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#8
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Junior Member
68 posts Joined: Nov 2008 |
This is a fresh reset and since then I did nothing except downloading app like FB, whatsapp, insta from playstore
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Dec 13 2018, 12:16 AM
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#9
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Junior Member
68 posts Joined: Nov 2008 |
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Dec 13 2018, 07:48 AM
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Senior Member
3,067 posts Joined: Jan 2008 |
Call up Hotlink 123 to report this scam immediately.
Tell them to stop all these scams and refund all those charges. They always blame the users for clicking those links while surfing the internet. |
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Dec 13 2018, 08:05 AM
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Junior Member
137 posts Joined: Nov 2007 |
bro i found this info from previous thread quite same case as you.
https://forum.lowyat.net/topic/3724894/all Maxis rep from the thread said "Pls reply STOP ALL to the sender to stop the services. You should receive SMS notification once cancellation is successful. " try, maybe can solve your issue |
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Dec 13 2018, 02:07 PM
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Senior Member
3,067 posts Joined: Jan 2008 |
QUOTE(nicktaylor @ Dec 13 2018, 08:05 AM) bro i found this info from previous thread quite same case as you. You still have to call Maxis to get back your money.https://forum.lowyat.net/topic/3724894/all Maxis rep from the thread said "Pls reply STOP ALL to the sender to stop the services. You should receive SMS notification once cancellation is successful. " try, maybe can solve your issue |
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Dec 13 2018, 04:53 PM
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Junior Member
68 posts Joined: Nov 2008 |
It is disturbing to know RM16 has been taken out of my balance without me knowing. And I message the Maxis rep here and silence is my answer from.
Update : Miraculously I received a SMS from 32400 so I can stop it. Adding salt to injury I need to spend 15cent to cancelled a subscription I never subscribe which scammed me RM16. This is after I submitted a complaint to MCMC, but I still need my money back |
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Dec 13 2018, 05:00 PM
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Junior Member
235 posts Joined: Nov 2008 |
just curious..why didnt stop it immediately once u notice it on the 1st time...it is obviously a scam and happen quite some time
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Dec 13 2018, 05:06 PM
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Junior Member
68 posts Joined: Nov 2008 |
QUOTE(mrcg @ Dec 13 2018, 05:00 PM) just curious..why didnt stop it immediately once u notice it on the 1st time...it is obviously a scam and happen quite some time The problem is that I barely use this number and this number was to used as backup. The moment I realized they already scammed me RM12. Also to stop it you will need to know their shortcode "PIEH"Below is the reply from Maxis, The service is provided by MACRO KIOSK BERHAD with shortcode 32400 and service requested: pieh. You may request the company to block & refund it to you. Contact: support@macrokiosk.com, 0321643273. |
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Dec 13 2018, 05:17 PM
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Junior Member
235 posts Joined: Nov 2008 |
QUOTE(murphyckf @ Dec 13 2018, 05:06 PM) The problem is that I barely use this number and this number was to used as backup. The moment I realized they already scammed me RM12. Also to stop it you will need to know their shortcode "PIEH" is it possible just make a police report under 'pengubahan wang haram'..let them be friend with najib later in prison...ok joke aside ..police report??Below is the reply from Maxis, The service is provided by MACRO KIOSK BERHAD with shortcode 32400 and service requested: pieh. You may request the company to block & refund it to you. Contact: support@macrokiosk.com, 0321643273. |
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Dec 13 2018, 05:37 PM
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Junior Member
68 posts Joined: Nov 2008 |
QUOTE(mrcg @ Dec 13 2018, 05:17 PM) is it possible just make a police report under 'pengubahan wang haram'..let them be friend with najib later in prison...ok joke aside ..police report?? Well for start I have made a report to MCMC, send my email for asking for refund on MACRO KIOSK. Will update what is the reply from them here, hopefully this can benefits people like me. |
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Dec 13 2018, 09:21 PM
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Senior Member
1,348 posts Joined: Jul 2012 |
Blardy hell why did they allow such thing to happen? My wife number also kena such thing recently , hv to call up maxis and maxis ask to call macrokiosk to ask for refund. Now still pending refund , they say will refund within 15 working days.
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Dec 14 2018, 11:50 AM
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Junior Member
68 posts Joined: Nov 2008 |
QUOTE(anakMY @ Dec 13 2018, 09:21 PM) Blardy hell why did they allow such thing to happen? My wife number also kena such thing recently , hv to call up maxis and maxis ask to call macrokiosk to ask for refund. Now still pending refund , they say will refund within 15 working days. As you have said it, they will do a "goodwill" refund to me 15 working days. Thats, 3 weeks.Reply from macro kiosk; Kindly be informed that we had raised a goodwill refund with amount is RM12 and the process will take 15 working days. |
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Dec 14 2018, 12:04 PM
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Senior Member
1,348 posts Joined: Jul 2012 |
QUOTE(murphyckf @ Dec 14 2018, 11:50 AM) As you have said it, they will do a "goodwill" refund to me 15 working days. Thats, 3 weeks. Blardy scammers really. Imagine most of the ppl don’t claim from them. Earning such haram money seriously. Reply from macro kiosk; Kindly be informed that we had raised a goodwill refund with amount is RM12 and the process will take 15 working days. Maxis pls be serious is this issue. |
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