Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 32400 Subcription RM4 gone without knowing, SPAM & SCAM Subcription

views
     
TSmurphyckf
post Dec 2 2018, 09:52 PM, updated 6y ago

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
My number is 017-6517143, kindly stop this unlawful subscription that violate our term of usage. Never did anything to subscribe and now RM4 gone. Please refund, thank you.

user posted image
techm
post Dec 2 2018, 10:13 PM

Getting Started
**
Junior Member
120 posts

Joined: Nov 2007
Call your telco and report.

Also check the permission of the apps you installed and see if they are allowed to read and send sms.

cucubud
post Dec 5 2018, 11:07 AM

Super Moderator
*******
Senior Member
3,067 posts

Joined: Jan 2008


Nowadays this is very rampant.
Within 2 weeks, I received 2 of such scams.
Called 123 to report and claim back the money.
They said they will not return the money if it happens again.
They care blaming us for this type of scams.
TSmurphyckf
post Dec 5 2018, 02:35 PM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
QUOTE(techm @ Dec 2 2018, 10:13 PM)
Call your telco and report.

Also check the permission of the apps you installed and see if they are allowed to read and send sms.
*
I wonder if whatsapp is the one selling out their client database, cause I only installed whatsapp, instagram, facebook and line.
TSmurphyckf
post Dec 13 2018, 12:00 AM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
Got conned again RM4, total RM8. Where I did nothing, any Hotlink admin care to explain?

user posted image
john123x
post Dec 13 2018, 12:03 AM

Look at all my stars!!
*******
Senior Member
2,850 posts

Joined: Oct 2005


reflash your phone? maybe kena virus.


nyia
post Dec 13 2018, 12:05 AM

New Member
*
Junior Member
48 posts

Joined: Mar 2007


You sure it really did charge to your phone bill?
Or is it just a phishing SMS to click the link?
TSmurphyckf
post Dec 13 2018, 12:09 AM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
This is a fresh reset and since then I did nothing except downloading app like FB, whatsapp, insta from playstore
TSmurphyckf
post Dec 13 2018, 12:16 AM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
QUOTE(nyia @ Dec 13 2018, 12:05 AM)
You sure it really did charge to your phone bill?
Or is it just a phishing SMS to click the link?
*
Well I hope it is a phishing SMS but it is not

user posted image
cucubud
post Dec 13 2018, 07:48 AM

Super Moderator
*******
Senior Member
3,067 posts

Joined: Jan 2008


Call up Hotlink 123 to report this scam immediately.
Tell them to stop all these scams and refund all those charges.
They always blame the users for clicking those links while surfing the internet.

nicktaylor
post Dec 13 2018, 08:05 AM

Getting Started
**
Junior Member
137 posts

Joined: Nov 2007


bro i found this info from previous thread quite same case as you.



https://forum.lowyat.net/topic/3724894/all


Maxis rep from the thread said "Pls reply STOP ALL to the sender to stop the services. You should receive SMS notification once cancellation is successful. "


try, maybe can solve your issue
cucubud
post Dec 13 2018, 02:07 PM

Super Moderator
*******
Senior Member
3,067 posts

Joined: Jan 2008


QUOTE(nicktaylor @ Dec 13 2018, 08:05 AM)
bro  i found this info from previous thread quite same case as you.
https://forum.lowyat.net/topic/3724894/all
Maxis rep from the thread said "Pls reply STOP ALL to the sender to stop the services. You should receive SMS notification once cancellation is successful. "
try, maybe can solve your issue
*
You still have to call Maxis to get back your money.
TSmurphyckf
post Dec 13 2018, 04:53 PM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
It is disturbing to know RM16 has been taken out of my balance without me knowing. And I message the Maxis rep here and silence is my answer from.

Update : Miraculously I received a SMS from 32400 so I can stop it. Adding salt to injury I need to spend 15cent to cancelled a subscription I never subscribe which scammed me RM16.

This is after I submitted a complaint to MCMC, but I still need my money back

user posted image
mrcg
post Dec 13 2018, 05:00 PM

Getting Started
**
Junior Member
235 posts

Joined: Nov 2008
just curious..why didnt stop it immediately once u notice it on the 1st time...it is obviously a scam and happen quite some time
TSmurphyckf
post Dec 13 2018, 05:06 PM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
QUOTE(mrcg @ Dec 13 2018, 05:00 PM)
just curious..why didnt stop it immediately once u notice it  on the 1st time...it is obviously a scam and happen quite some time
*
The problem is that I barely use this number and this number was to used as backup. The moment I realized they already scammed me RM12. Also to stop it you will need to know their shortcode "PIEH"

Below is the reply from Maxis,

The service is provided by MACRO KIOSK BERHAD with shortcode 32400 and service requested: pieh. You may request the company to block & refund it to you. Contact: support@macrokiosk.com, 0321643273.

mrcg
post Dec 13 2018, 05:17 PM

Getting Started
**
Junior Member
235 posts

Joined: Nov 2008
QUOTE(murphyckf @ Dec 13 2018, 05:06 PM)
The problem is that I barely use this number and this number was to used as backup. The moment I realized they already scammed me RM12. Also to stop it you will need to know their shortcode "PIEH"

Below is the reply from Maxis,

The service is provided by MACRO KIOSK BERHAD with shortcode 32400 and service requested: pieh. You may request the company to block & refund it to you. Contact: support@macrokiosk.com, 0321643273.

*
is it possible just make a police report under 'pengubahan wang haram'..let them be friend with najib later in prison...ok joke aside ..police report??
TSmurphyckf
post Dec 13 2018, 05:37 PM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
QUOTE(mrcg @ Dec 13 2018, 05:17 PM)
is it possible just make a police report under 'pengubahan wang haram'..let them be friend with najib later in prison...ok joke aside ..police report??
*
Well for start I have made a report to MCMC, send my email for asking for refund on MACRO KIOSK. Will update what is the reply from them here, hopefully this can benefits people like me.
anakMY
post Dec 13 2018, 09:21 PM

Regular
******
Senior Member
1,348 posts

Joined: Jul 2012
Blardy hell why did they allow such thing to happen? My wife number also kena such thing recently , hv to call up maxis and maxis ask to call macrokiosk to ask for refund. Now still pending refund , they say will refund within 15 working days.
TSmurphyckf
post Dec 14 2018, 11:50 AM

Getting Started
**
Junior Member
68 posts

Joined: Nov 2008
QUOTE(anakMY @ Dec 13 2018, 09:21 PM)
Blardy hell why did they allow such thing to happen? My wife number also kena such thing recently , hv to call up maxis and maxis ask to call macrokiosk to ask for refund. Now still pending refund , they say will refund within 15 working days.
*
As you have said it, they will do a "goodwill" refund to me 15 working days. Thats, 3 weeks.

Reply from macro kiosk;
Kindly be informed that we had raised a goodwill refund with amount is RM12 and the process will take 15 working days.
anakMY
post Dec 14 2018, 12:04 PM

Regular
******
Senior Member
1,348 posts

Joined: Jul 2012
QUOTE(murphyckf @ Dec 14 2018, 11:50 AM)
As you have said it, they will do a "goodwill" refund to me 15 working days. Thats, 3 weeks.

Reply from macro kiosk;
Kindly be informed that we had raised a goodwill refund with amount is RM12 and the process will take 15 working days.
*
Blardy scammers really. Imagine most of the ppl don’t claim from them. Earning such haram money seriously.
Maxis pls be serious is this issue.

2 Pages  1 2 >Top
 

Change to:
| Lo-Fi Version
0.0140sec    0.29    5 queries    GZIP Disabled
Time is now: 28th March 2024 - 07:47 PM