Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Apple SC gave me a tampered rplcmnt unit, Please advice

views
     
zarchrykl
post Nov 28 2018, 09:55 PM

Getting Started
**
Junior Member
270 posts

Joined: Nov 2010


QUOTE(Busquets @ Nov 28 2018, 10:22 AM)
Hey,

I went to this SC : http://www.malaysiaservicecentre.com/phone...ntre-sabah.html

But since they do not have any qualified tech to handle the ipx, so they sent it to KL to handle the issue (battery replacement). The guys at KL decided to send the replacement unit instead of the changing the battery itself
*
i sent my ipx at qcd kl and today received replacement unit new one,. they said really new caused ipX with 2 day waranty eligible if baterry less 90%. health
TSBusquets
post Nov 28 2018, 10:40 PM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


QUOTE(Ch3n_low @ Nov 28 2018, 09:48 PM)
Why do you want to change your battery?
*
Its below 90% max capacity n my warranty ends on november. I figured it would be best to change bfore my warranty ends n its free
TSBusquets
post Nov 28 2018, 10:44 PM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


QUOTE(zarchrykl @ Nov 28 2018, 09:55 PM)
i sent my ipx at qcd kl and today received replacement unit new one,. they said really new caused ipX with 2 day waranty eligible if baterry less 90%. health
*
1.Does ur replacement unit has 100% max battery capacity?
2. Have u tried submerging it into the water to ensure the waterproof feature is OK?
3. How long is the warranty ?
zarchrykl
post Nov 28 2018, 10:48 PM

Getting Started
**
Junior Member
270 posts

Joined: Nov 2010


QUOTE(Busquets @ Nov 28 2018, 10:44 PM)
1.Does ur replacement unit has 100% max battery capacity?
2. Have u tried submerging it into the water to ensure the waterproof feature is OK?
3. How long is the warranty ?
*


1. 50% mistakeen but 100% health

2.no dare not
3. 3 month

not yet check online imei
This post has been edited by zarchrykl: Nov 28 2018, 10:50 PM
TSBusquets
post Nov 28 2018, 11:02 PM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


QUOTE(zarchrykl @ Nov 28 2018, 10:48 PM)

*
Imei should be expired.

When did u send ur phone for replacement?


zarchrykl
post Nov 28 2018, 11:38 PM

Getting Started
**
Junior Member
270 posts

Joined: Nov 2010


QUOTE(Busquets @ Nov 28 2018, 11:02 PM)
Imei should be expired.

When did u send ur phone for replacement?
*
on 21st today got the unit but i think not tempered as ts oso in rush caused arrived almost tutup kedai.. hopefully unit ok and will recheck at home

attw
post Nov 29 2018, 07:35 AM

20k VIP Club
*********
All Stars
32,264 posts

Joined: Mar 2005


QUOTE(zarchrykl @ Nov 28 2018, 11:38 PM)
on 21st today got the unit but i think not tempered as ts oso in rush caused arrived almost tutup kedai.. hopefully unit ok and will recheck at home
*
Checked all OK?
TSBusquets
post Nov 29 2018, 01:31 PM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


@zarchrykl u should check the waterproofing feature also to ensure all is OK
zarchrykl
post Nov 29 2018, 06:26 PM

Getting Started
**
Junior Member
270 posts

Joined: Nov 2010


QUOTE(Busquets @ Nov 29 2018, 01:31 PM)
@zarchrykl u should check the waterproofing feature also to ensure all is OK
*
And how to check
melt
post Nov 29 2018, 07:03 PM

Enthusiast
*****
Senior Member
950 posts

Joined: Jan 2007


QUOTE(louis198920 @ Nov 28 2018, 02:53 PM)
I assume so, because I entered chat support page through apple malaysia home page and i entered my details also select malaysia =/
*
But the www shows that is from US
louis198920
post Dec 1 2018, 07:08 PM

Casual
***
Junior Member
459 posts

Joined: Jan 2011
From: Penang


QUOTE(melt @ Nov 29 2018, 07:03 PM)
But the www shows that is from US
*
here you go..

user posted image
TSBusquets
post Dec 1 2018, 08:06 PM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


QUOTE(louis198920 @ Dec 1 2018, 07:08 PM)
here you go..

user posted image
*
/my bro
louis198920
post Dec 3 2018, 11:09 AM

Casual
***
Junior Member
459 posts

Joined: Jan 2011
From: Penang


QUOTE(Busquets @ Dec 1 2018, 08:06 PM)
/my bro
*
I just want to show that the certificate bar will show Apple [US] even if I am accessing Malaysia Apple page..
TSBusquets
post Dec 3 2018, 06:12 PM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


UPDATE

After almost a week of waiting, the SC agreed to replace my unit. Need to wait for a week or so for it to arrive in Sabah.

Ill make sure to check thoroughly this time when I collect my unit later next week

This post has been edited by Busquets: Dec 3 2018, 06:13 PM
attw
post Dec 3 2018, 06:57 PM

20k VIP Club
*********
All Stars
32,264 posts

Joined: Mar 2005


QUOTE(Busquets @ Dec 3 2018, 06:12 PM)
UPDATE

After almost a week of waiting, the SC agreed to replace my unit. Need to wait for a week or so for it to arrive in Sabah.

Ill make sure to check thoroughly this time when I collect my unit later next week
*
Hooray for happy endings! rclxms.gif
TSBusquets
post Dec 12 2018, 09:31 AM

Casual
***
Junior Member
463 posts

Joined: May 2010
From: Land below the wind


*UPDATE*

Just received my 2nd replacement unit.

Inspected it thoroughly and everything was fine.

They assured that this unit is not a tampered one. Lets hope they are right.

Currently using it now, good as new !
attw
post Dec 13 2018, 07:56 AM

20k VIP Club
*********
All Stars
32,264 posts

Joined: Mar 2005


QUOTE(Busquets @ Dec 12 2018, 09:31 AM)
*UPDATE*

Just received my 2nd replacement unit.

Inspected it thoroughly and everything was fine.

They assured that this unit is not a tampered one. Lets hope they are right.

Currently using it now, good as new !
*
Congrats bro. Nice to see a happy ending for your case! thumbup.gif

 

Change to:
| Lo-Fi Version
0.0142sec    0.27    5 queries    GZIP Disabled
Time is now: 29th March 2024 - 08:10 PM